Too much late 30 minute wait

Teaspoon San Francisco
Teaspoon San Francisco at a glance
Google reviewers rate Teaspoon San Francisco 4.5 out of 5 based on 508 reviews, with the owner replying to only 1% of them. Customers frequently praise the quality of bubble tea and coffee, noting fresh ingredients, efficient service, and a clean store environment. Recurring themes include the availability of kiosk ordering and specific flavor preferences like mango and Thai milk tea. However, several low-star reviews highlight issues with order accuracy, long wait times, and unresponsive customer service, particularly regarding online orders and phone calls.
- Google rating: 4.5 out of 5 from 508 reviews (69% five-star).
- Reviews on this page: 508 Google reviews (235 with written comments, 58 with photos).
- Owner responses: the business replied to 1% of reviews.
- Most recent review: October 29, 2026.
- Service: Bubble Tea Shop serving San Francisco, California.
Data from Google, last updated November 9, 2026.
Star ratings
508 Google reviews we collected
- 5 stars35369%
- 4 stars9218%
- 3 stars286%
- 2 stars143%
- 1 star214%
Praise vs complaints
Phrases our text analysis found in 235 written reviews
- Praise12289%
- Complaints1511%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude6346%
- Speed & response2518%
- Would recommend2115%
- Quality & results1612%
- Price & value86%
- Communication32%
- Honesty & trust11%
What customers talk about
We read 235 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was kind and attentive to my order and overall gave me an amazing experience at teaspoon.”
“Great place to grab a drink with friends or stop by for a quick treat.”
“Great boba, slow service, but I believe one of the three employees was being trained, so it may be a one-off”
“Highly recommended for anyone looking for bubble teas and coffees.”
“Do not recommend”
“The barista Minny, did an amazing job at curating my drink.”
“This is so horrible/horrific that people can be treated like this.”
“The drinks were reasonably priced at $6.”
“This is an egregious ripoff, especially when 2/3 of the drink is ice, and they absolutely refused to add less ice!”
“Great service very good communication 👍👍”
“I honestly think only one other boba place in the nearby cities, that Ive been to, is as good.”
People customers mention
- Boba 6 reviews
- Thai 5 reviews
- Gold 5 reviews
- Ube 3 reviews
- Jasmine 3 reviews
- Grasshopper 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.5 ★★★★★ 508 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Good bubble tea. One note for the management: strawberry heart-shaped jellies do not fit (too big) through the straw - it is impossible to drink them without opening the cup and using a spoon
LOVE the Royal Chai tea 💛
good boba place
My drink was exceptional. The barista Minny, did an amazing job at curating my drink. She was kind and attentive to my order and overall gave me an amazing experience at teaspoon.I got the cookie butter chai and because of how amazing it was it’s not my go to drink.
lots of options and the silky mango is perfect!!
Solid boba experience. Great pearls that were fresh and sweet! Some seating is available but more of a grab and go place. Very efficient service! Kiosk ordering is available in store.
Cute shop. Got the Guava Sunset and it was very good without being too sweet.
Didnt answer my call..... BAD SERVICE
Good drink and refreshing
Business details
- Address: 2125 Polk St, San Francisco, CA 94109
- Phone: (415) 872-9245
- Website: order.teaspoonlife.com
- Service area: San Francisco, CA