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TecnoUNO Computer Repair logo

TecnoUNO Computer Repair

Computer repair service · Palo Alto, CA

4.6 ★★★★★ 108 Google reviews · 23 photos
83%five-star reviews
5%reviews answered by the owner
Aug 2026latest review
📞 Call (650) 363-1533Request a call backWebsite ↗

TecnoUNO Computer Repair at a glance

Customers frequently praise the shop for knowledgeable diagnostics, reasonable pricing compared to major retailers, and prompt communication regarding repair timelines. Services range from laptop screen replacements to system upgrades, with many noting fast turnaround times for common issues. However, lower-rated reviews cite a lack of phone availability, instances of the business being closed during posted hours, and dissatisfaction with specific repair outcomes or warranty support.

  • Google rating: 4.6 out of 5 from 108 reviews (83% five-star).
  • Reviews on this page: 108 Google reviews (85 with written comments, 2 with photos).
  • Owner responses: the business replied to 5% of reviews.
  • Most recent review: August 18, 2026.
  • Service: Apple Repair Service serving Palo Alto, California.

Data from Google, last updated November 10, 2026.

Star ratings

108 Google reviews we collected

  • 5 stars9083%
  • 4 stars66%
  • 3 stars33%
  • 2 stars33%
  • 1 star66%

Praise vs complaints

Phrases our text analysis found in 85 written reviews

  • Praise13695%
  • Complaints75%

Topic share

How often each topic comes up in the written reviews

  • Speed & response3222%
  • Price & value2820%
  • Staff & attitude2719%
  • Quality & results2618%
  • Would recommend1913%
  • Honesty & trust86%
  • Communication32%

What customers talk about

We read 85 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Dario, provided efficient and very reasonably priced service.”
    “Fixed my slow computer by replacing the HD with SSD.”
  • “He is diligent to find the right solution at a reasonable price.”
    “They get stuff done, but are a bit pricey”
  • “Dario was professional, transparent, and knowledgeable throughout the diagnostic process for my Alienware laptop.”
  • “Impressively, the service was completed on the very same day I reached out, which exceeded my expectations.”
    “The shop did not fix my phone and charged me $30 for diagnosing the problem which is unusual.”
  • “Highly recommend TecnoUNO if you want trustworthy and professional service.”
  • “Dario was knowledgeable, professional and very trustworthy.”
  • “Dario was very helpful and communicative throughout the repair process.”

People customers mention

  • Dario 10 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.6 ★★★★★ 108 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
greenhouse13693 reviewsTotal number of Google reviews greenhouse1369 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very knowledgeable, helpful and patient

Charlotte Vrooman5 reviewsTotal number of Google reviews Charlotte has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They know their stuff, wouldn't take our computers anywhere else.

Jill Wilson9 reviewsTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Don't go here. They don't stand by their supposed warranty. Unacceptable.

Jacky2 reviewsTotal number of Google reviews Jacky has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience with TecnoUNO Computer Repair. Dario was professional, transparent, and knowledgeable throughout the diagnostic process for my Alienware laptop. Rather than simply pushing an expensive repair, he went out of his way to check my Dell warranty status himself and found that I was still eligible to extend coverage, which could save me a significant amount of money. Honest people like this are hard to find in the repair industry. Highly recommend TecnoUNO if you want trustworthy and professional service.

Amit Sawant1 reviewTotal number of Google reviews Amit has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had spilled coffee on my Mac and multiple keys were not working. Apple store said they need to send it to a offsite location, and it will cost over $900. I spoke with Dario, he asked about laptop functionality on the call and mentioned a keyboard change is needed, which will cost around $260. I visited his store and in couple of hours the keyboard was replaced and the laptop was back in action! Great customer service on the phone and also in person. Would highly recommend Dario!

Cindi ReedLocal Guide · 26 reviewsTotal number of Google reviews Cindi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super helpful, friendly. Fast service. They fixed my Apple computer screen for cheaper and better than the Apple Store with less waiting. I’m kicking myself for not using them sooner.

Brian Hanson1 reviewTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Extremely generous and adept at solving my email issues. Dario, provided efficient and very reasonably priced service. Gave me half his day from the start of opening his store till almost 12pm. While serving other customers. He even installed more practical apps to navigate my work emails / resolved why I could not send and receive emails. Money well spent with Techno Uno.

Allen C. GrahamLocal Guide · 104 reviewsTotal number of Google reviews Allen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Darío offers friendly, knowledgeable and professional service. He is diligent to find the right solution at a reasonable price. I'm so thankful that I found TecnoUNO.

Marika MatyusLocal Guide · 35 reviewsTotal number of Google reviews Marika has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It took 1 month to get my computer back. He does a good job and is very honest.

Carolyn Raisner1 reviewTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was having trouble finding anyone to do hardware repair of my laptop - a lot of places (include Best Buy) outsource this and cannot give you a cost or time estimate. I sent my pictures to Dario and within about an hour he replied with the required cost (less than another place had quoted) and time needed. The parts needed to be ordered (which was about 3 days) and Dario texted me when they came in; I dropped off my laptop and had it back in a few hours! Easy, straightforward, and very fair price.

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Business details