Google reviewers rate TemperaturePro 5.0 out of 5 based on 217 reviews, with the owner responding to 99% of them. Customers frequently praise punctuality, thorough inspections, and clear communication regarding AC repairs and maintenance. Common services include capacitor replacements, system checkups, and annual maintenance. One recurring criticism involves high diagnostic fees and parts costs, with one customer alleging excessive pricing for a simple capacitor replacement.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Highway robbery at it's finest. They wanted nearly $500 to replace a capacitor. It's a $10 part. It's like replacing a car battery. Absolutely insane to charge that. They still got me for a $250 "diagnostic fee" which took less than 5 minutes. Do not hire this company. Find someone who isn't trying to price gouge suckers.
Moe came for an AC system inspection and was fantastic! Arrived exactly when he said he would and cleaned the outdoor unit thoroughly. Thank you!
At TemperaturePro, we’re committed to dependable service for residential and light commercial HVAC needs, and Moe exemplified that with an on-time AC inspection and careful cleaning of the outdoor unit. Your experience reflects how we approach quality workmanship and customer communication for every commercial hvac visit. Thanks again for the review.
05 MAY 2024 TemperaturePro - Dallas (TPD)… Where do I start!? We had the BEST customer service experience ever with TPD; it was absolutely EXCEPTIONAL!!! Starting with Jessica, she set up our appointment with TPD; speaking with her, I immediately felt like I made the right decision by calling TemperaturePro - Dallas. Mark, my TPD representative has EXCEPTIONAL (I don’t want overuse the word exceptional; in this case, he has) customer service skills; I know, because I work in customer service! Mark was professional and he’s a great listener; to me, that’s a plus! We never felt pressured. Mark took notes, he evaluated our existing HVAC system, and he offered great recommendations. Mark understood what we were seeking for our HVAC needs. Because he understood what we were seeking, we received exactly (Carrier 2-Stage System) what we wanted at a very competitive price. Disclosure… I sought three (3) HVAC quotes. After doing extensive research (I wanted to be realistic with pricing), TemperaturePro - Dallas met what we budget for; it was a win-win for us and TPD. Additionally, our install team, Moe, Juan, and Ethan were a GREAT Trio… in short, from a technician/installer standpoint, they knock it out of the park!!! Moe’s Team install was very neat and professional looking. Also, they were polite and knowledgeable! Moe, the lead, kept me in the loop on how our HVAC installation was progressing. In closing, I can honestly say with certainty, choose TPD first for your HVAC needs. If you must, get two additional HVAC quotes; I believe you will choose TemperaturePro - Dallas over the others! Google only allow 5-Stars; TPD deserves 10 Stars! Thanks Mark & TPD, Dale B.
Thank you for sharing your experience with TemperaturePro Dallas. We’re proud that Jessica’s scheduling support and Mark’s customer-focused guidance made your visit feel seamless from start to finish, and we’re glad we could earn your trust with expert air conditioning service. We truly appreciate your review and recommendation.
Air went out, Moe worked after hours guiding me through some routine checks well after hours. Lined up a tech Alec the next morning who also showed my wife some tips to keep our unit serviced correctly. I highly recommend this company especially based off service.
We’re proud TemperaturePro delivered reliable air conditioning support when you needed it, with Moe working after hours to help troubleshoot and confirm routine checks. The next-day visit with Alec continued the same hands-on guidance for you and your wife, helping you keep your system performing well between services. We appreciate your recommendation and thank you for the review.
temperature Pro is always very thorough and prompt to respond with very courteous and competent people The latest service call was with Mo who completed the task thoroughly and was sure everything was good before he left I recommend Temperature Pro can anybody looking for a company that has great products and services? And that also goes for the Office team and their thorough communications and scheduling
TemperaturePro appreciates your detailed feedback about our heating team. We’re proud that Mo and the rest of our technicians deliver thorough, prompt service and confirm everything is working properly before leaving. Our office team also coordinates scheduling and communication clearly. For reliable heating solutions and quality products, we’re honored to be your recommendation—thank you for sharing this review.
A quick, successful response to an urgent A/C issue. Fixed affordably and with minimal Inconvenience.
TemperaturePro appreciates your feedback on our prompt, effective service for your urgent air conditioning issue. Our technicians focus on diagnosing quickly, restoring comfort efficiently, and keeping costs fair, so repairs are completed with minimal disruption to your day. Thank you for sharing your experience.
So glad to have Alec come back. His work ethic is obviously impeccable— he is very nice and very sweet. He is very professional. He is always on time and respected me as a strong woman who had lots of questions.
At TemperaturePro, we take pride in delivering dependable heating and air conditioning services with technicians who are respectful, punctual, and skilled. We’re pleased Alec’s professionalism and thorough communication made your experience comfortable and confidence-building, especially when you had questions about your air conditioning needs. Thank you for sharing your review.
Alec did a great job! Very friendly and worked efficiently!
We’re glad you had a positive experience with TemperaturePro. Our technicians focus on professional, courteous service and efficient troubleshooting so your heating system can perform reliably. If you ever need heating assistance again, we’re here to help. Thank you for taking the time to share your feedback.
Although the info was not good- need a new motor and have to order the part while it’s 100 degrees outside, Alec provided thorough information and made sure we understood our options.
Thank you for the detailed feedback—during our commercial hvac service, we strive to explain findings clearly and walk customers through practical options, especially when parts need to be ordered in peak conditions. Alec’s thorough guidance helped you make an informed decision for your system. We appreciate your trust in TemperaturePro.
Technician was early, thorough, knowledgeable and quick.
TemperaturePro appreciates the review and your experience with our technician. Being early, thorough, and quick are hallmarks of how we handle home comfort service, from diagnostics to efficient repairs and heating system tune-ups. We’re proud to deliver reliable heating results and professional communication. Thank you for sharing your feedback.