Google reviewers rate Templeton Real Estate Group 5/5 based on 416 reviews, noting the owner responds to 94% of feedback. Clients frequently cite strong communication, patience, and thorough guidance during home buying and selling processes in the Dallas area. Many describe the team as responsive and helpful for first-time buyers or out-of-state relocators, while one low-star pattern is absent from the provided excerpts.
Google rating: 5.0 out of 5 from 416 reviews (100% five-star).
Reviews on this page: 416 Google reviews (393 with written comments, 11 with photos).
Owner responses: the business replied to 94% of reviews.
Most recent review: November 4, 2026.
Service: Real Estate Agent serving Dallas, Texas.
Data from Google, last updated November 11, 2026.
Star ratings
416 Google reviews we collected
5.0of 5
5 stars415100%
4 stars00%
3 stars00%
2 stars10%
1 star00%
Praise vs complaints
Phrases our text analysis found in 393 written reviews
99%praise
Praise69499%
Complaints71%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude20830%
Would recommend15823%
Communication9213%
Speed & response7711%
Honesty & trust7711%
Quality & results7611%
Price & value132%
What customers talk about
We read 393 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was professional the whole way through, making the process so easy.”
“I highly recommend Vivian, and I would love to work with her again.”
“TLDR: We loved our experience with Vivian Tsou and we cannot recommend her enough!”
“Beyond his impeccable communication, he demonstrated a proactive approach, anticipating potential roadblocks and addressing them before they became issues.”
“Everyone was incredibly helpful, responsive, and easy to work with from start to finish.”
“…ly recommend Vivian and her team to anyone looking for a realtor who genuinely cares about their clients and makes the process as smooth as possible!…”
“Working with Vincent again on another home purchase was an exceptional experience.”
“Matt helped us get a great deal on the perfect home for our family, while still honoring previous owner, which made the process feel really meaningful.”
People customers mention
Matt29 reviews
Andrew26 reviews
Christen23 reviews
Vivian18 reviews
Nutter17 reviews
Vincent16 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I’m proud to say Matt Fercher is my realtor! We met him at an open house and shortly afterwards signed with him. He is super thorough, patient and knowledgeable. His positivity from the start to the end of the transaction made doing business with him a pleasure. One transaction down with two more to go and we are looking forward to working with Matt again. He also works with a wonderful team that supported us along the way. Highly recommend!!
Response from the owner · 5 days ago
Thank you, Jules! We’re glad Matt and the team made your first transaction a good experience. We appreciate you choosing to work with us and look forward to helping with the next two!
Kevin Renkes7 reviewsiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Matt and his team work for the best interest of their clients. This is becoming less and less the norm so it stands out. Buying a house is never without some road bumps and stress. Matt’s team handled it all with grace and thoughtfulness.
Property types: Houses
Response from the owner · 5 days ago
Kevin, we appreciate you recognizing the way Matt and the team look out for their clients. We know buying a home can come with a few unexpected turns, and we’re glad we could help you work through them. Thank you for trusting our team!
Kongchay SiharathLocal Guide · 14 reviewsiTotal number of Google reviews Kongchay has written across all businesses on Google Maps, not just this one.
Vincent, Ken, Shelly and other Templeton Real Estate team are great! Very helpful with questions and advises.
Property types: Houses
Response from the owner · 3 months ago
Thank you, Kongchay! We’re so glad you had a great experience with Vincent, Ken, Shelly, and the rest of the Templeton Real Estate Group team, and that we could help answer your questions and offer helpful advice. We really appreciate your support.
Frank Munoz3 reviewsiTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
It was a pleasure working with Vivian. She was professional the whole way through, making the process so easy. She went above and beyond for her buyer clients. I highly recommend Vivian, and I would love to work with her again.
Property types: Houses
Jillian Sabeh4 reviewsiTotal number of Google reviews Jillian has written across all businesses on Google Maps, not just this one.
Working with Vincent again on another home purchase was an exceptional experience. Beyond his impeccable communication, he demonstrated a proactive approach, anticipating potential roadblocks and addressing them before they became issues. His in-depth knowledge of the market and negotiation skills were invaluable, ensuring I felt confident and informed throughout the entire process. I highly recommend Vincent to anyone seeking a dedicated and knowledgeable real estate professional. We will continue working with Vincent on future home purchasing.
Response from the owner · a year ago
Jillian, thank you for leaving a review! We’re so glad to hear that Vincent’s proactive approach, strong communication, and market expertise helped make your home purchase a smooth and confident experience. He’s truly dedicated to looking out for his clients every step of the way. We appreciate your recommendation and are so grateful to have been part of your journey!
Austin McKee1 reviewiTotal number of Google reviews Austin has written across all businesses on Google Maps, not just this one.
We had such a great experience working with Vivian and her team throughout our home-buying journey! They made the entire process feel easy and stress-free, which we really appreciated as first-time homebuyers. Everyone was incredibly helpful, responsive, and easy to work with from start to finish.
We’re so grateful for all of their help in getting us into our new home. We would absolutely recommend Vivian and her team to anyone looking for a realtor who genuinely cares about their clients and makes the process as smooth as possible!
Property types: Houses
Response from the owner · a month ago
Austin, thank you! We really appreciate you sharing your experience. It was a pleasure helping you with buying your first home. Thank you again for allowing Vivian our team to be part of your real estate journey.
susan Barr6 reviewsiTotal number of Google reviews susan has written across all businesses on Google Maps, not just this one.
Once again a great experience with our realtor, Vincent. He helped us find our perfect home when we moved from Arizona to Texas. Stood by us every step of the way, and just one year later, helped us sell our home so that we could move back to Az. Our house seemed to be shown more than most houses in the neighborhood, and it sold quickly, keeping with our asking price. Thank you again Vinnie. And then there is Shelley, client manager. Called every single week to check on our needs, wants or requests. She was the best and we always got such a quick response from her. I think we got the best of the best from Templeton. Thank you
Property types: Houses
Response from the owner · a month ago
Thank you so much, Susan! We’re grateful you chose the Templeton Real Estate Group to help with both buying and selling your home in Texas. It was a pleasure working with you, and we truly appreciate the trust you placed in Vincent, Shelley, and our team.
Robert CampaLocal Guide · 23 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
5 stars is not enough when rating The Templeton Real Estate Group! This is our 3rd home and buying across country is not easy, but this team communicated every step of the way making it the most stress free experience for my wife and I. A special thanks to our agent Vincent Wright and his assistant Shelly for everything they have done throughout this home buying process. I highly recommend them to anyone and everyone! Thanks for Helping my wife and I find our forever Lake Home!
Property types: Houses
Response from the owner · a month ago
Robert, making a cross-country purchase can bring plenty of moving parts, so we’re glad Vincent and Shelly kept communication clear and made the process easier for you and your wife. We truly appreciate your trust and are happy you found the Lake Home you were looking for. Thank you for the recommendation!
Ransford DanquahLocal Guide · 28 reviewsiTotal number of Google reviews Ransford has written across all businesses on Google Maps, not just this one.
Josyne was the best Real estate agent that I’ve ever worked with. She did not give up until she got us into a property. He explained everything in details was very patient with our frustration and took us to see any home that we wanted to see. She is definitely exceptional and I would recommend her to anyone.
Response from the owner · 2 months ago
It means a lot to hear that Josyne kept working with you even when the search became frustrating, Ransford. We appreciate you recognizing her patience, honesty, and commitment to getting you into the right property.
Macy Hays3 reviewsiTotal number of Google reviews Macy has written across all businesses on Google Maps, not just this one.
We had such a great experience buying our first home with Andrew! His communication was incredible and he genuinely cared to help us find the right home for our family. He was honest about any concerns he might’ve had with houses we looked at along the way which we also really appreciated. Templeton Real Estate Group as a whole was very intentional in helping make sure we understood the process, especially as first time buyers. Everyone was so friendly and a joy to work with!
Response from the owner · 2 months ago
Macy, it means a lot to hear that Andrew’s honest feedback and communication helped you feel confident as first-time buyers. We’re glad the Templeton team could give your family the clarity and support you needed while finding the right home.
