Tender Years Daycare & Learning Center 4 logo

Tender Years Daycare & Learning Center 4

Day care center · Grimes, IA · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%62+33.8Reliability 24%63+15.3Value 14%90+12.7Replies to reviews 7%33+2.3Craft & service penalty89−1.1Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#34 of 45 after school carePosition by Experts Score among all companies we track in this category. · better than 25%
4.7 ★★★★★ 28 Google reviews
89%five-star reviews
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Jun 2025latest review

Tender Years Daycare & Learning Center 4 at a glance

Google reviewers rate this Grimes daycare 4.7 out of 5 based on 28 reviews, with the owner not replying to any. Customers frequently praise the staff’s consistent communication regarding child development, low turnover rates, and flexible policies that accommodate family needs. Many note that children enjoy the structured curriculum and social environment, often showing enthusiasm at drop-off. The primary criticism involves an isolated incident where a worker was observed shouting at and physically handling children during outdoor play.

  • Google rating: 4.7 out of 5 from 28 reviews (89% five-star).
  • Reviews on this page: 28 Google reviews (25 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: June 2, 2025.
  • Service: After School Care serving Grimes, Iowa.

Data from Google, last updated November 6, 2026.

Score profile vs other after school care

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

Satisfaction62Reliability63Craft & service89Value90Momentum–Replies to reviews33Satisfaction: 62 (median 77)Reliability: 63 (median 69)Craft & service: 89 (median 89)Value: 90 (median 83)Replies to reviews: 33 (median 75)
This companyAfter School Care median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tender Years Daycare & Learning Center 4: 62/100 on this factor. Category median: 77.B
62
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tender Years Daycare & Learning Center 4: 63/100 on this factor. Category median: 69.B
63
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tender Years Daycare & Learning Center 4: 89/100 on this factor. Category median: 89.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tender Years Daycare & Learning Center 4: 90/100 on this factor. Category median: 83.A
90
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tender Years Daycare & Learning Center 4: 33/100 on this factor. Category median: 75.D
33

Bar = this company · dark tick = category median.

Star ratings

28 Google reviews we collected

  • 5 stars2589%
  • 4 stars14%
  • 3 stars00%
  • 2 stars00%
  • 1 star27%

Praise vs complaints

Phrases our text analysis found in 25 written reviews

  • Praise17100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude635%
  • Communication424%
  • Would recommend424%
  • Honesty & trust212%
  • Quality & results16%

What customers talk about

We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They have always been so welcoming and caring to my son since day one.”
  • “They did a wonderful job communicating on my son’s development!”
  • “I would recommend this place to anyone that is looking for a great daycare.”
  • “I would trust each one of them to teach and love my child like their own.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Edmond1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great place to send your kids to daycare. They did a wonderful job communicating on my son’s development!

JacquelineLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

My 2yo has been going to Tender Years in grimes for about 2 months now. They have always been so welcoming and caring to my son since day one. As a parent we all worry about our children's well being, but at Tender Years I feel that he is in safe hands.

+ Responsiveness+ Reliability+ Quality
Jami4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have been with Tender Years for 7 years now and I've never had one complaint. Our kids absolutely love going there. Every teacher I've come in contact with just adores our kids as their own. They are fantastic at communicating with parents about things and I love how comfortable I feel about leaving my kids there…

+ Responsiveness+ Reliability+ Quality
JESSICA2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been at Tender Years now for almost 4 years. I can’t say enough great things about the teachers and staff. They even all came back after COVID while all other daycares in the area struggle to keep staff. I would trust each one of them to teach and love my child like their own. We had never used a daycare…

Tammy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The staff at Tender Years are the best! They are excellent care givers and inspire learning in all of the children. They not only care about your little ones but care about the whole family! My 3 year old actually looks forward to Monday morning so he can see his teachers and his friends. I truly cannot say…

+ Responsiveness+ Reliability+ Quality
Bridget3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We’ve been part of the Tender Years family since 2014; all three kids have grown up there. When I say family, I really mean it. Everyone treats our kids like their own - welcoming them by name the moment we walk in. The center is always clean and the kids bring home the best crafts! I’m always amazed when I walk…

Customer reviews

4.7 ★★★★★ 28 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Edmond Streli1 reviewTotal number of Google reviews Edmond has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great place to send your kids to daycare. They did a wonderful job communicating on my son’s development!

Jacqueline “Jackie” GonzalesLocal Guide · 7 reviewsTotal number of Google reviews Jacqueline has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My 2yo has been going to Tender Years in grimes for about 2 months now. They have always been so welcoming and caring to my son since day one. As a parent we all worry about our children's well being, but at Tender Years I feel that he is in safe hands.

  • Positive: Responsiveness, Reliability, Quality, Professionalism, Value
Jami Sawyer4 reviewsTotal number of Google reviews Jami has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have been with Tender Years for 7 years now and I've never had one complaint. Our kids absolutely love going there. Every teacher I've come in contact with just adores our kids as their own. They are fantastic at communicating with parents about things and I love how comfortable I feel about leaving my kids there and I still haven't lost that feeling. They are always so welcoming at every drop off, they are like family to us. We love TY4!

  • Positive: Responsiveness, Reliability, Quality, Professionalism, Value
JESSICA HANNAM2 reviewsTotal number of Google reviews JESSICA has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have been at Tender Years now for almost 4 years. I can’t say enough great things about the teachers and staff. They even all came back after COVID while all other daycares in the area struggle to keep staff. I would trust each one of them to teach and love my child like their own. We had never used a daycare center before this so I had my reservations, but now I would never take my daughter anywhere else. It’s a very family oriented daycare where you will build relationships that will last for the kids and parents!

Tammy Seay1 reviewTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff at Tender Years are the best! They are excellent care givers and inspire learning in all of the children. They not only care about your little ones but care about the whole family! My 3 year old actually looks forward to Monday morning so he can see his teachers and his friends. I truly cannot say enough good things to express how happy we are with this daycare.

  • Positive: Responsiveness, Reliability, Quality, Professionalism
Bridget Heuton3 reviewsTotal number of Google reviews Bridget has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We’ve been part of the Tender Years family since 2014; all three kids have grown up there. When I say family, I really mean it. Everyone treats our kids like their own - welcoming them by name the moment we walk in. The center is always clean and the kids bring home the best crafts! I’m always amazed when I walk in at nap time and every child is in their cot and actually resting quietly! Nap time isn’t that quiet at home. Highly recommend!

Jessica Joynt2 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We absolutely love TY! The staff are like family & have treated all of our kiddos with love! Can’t say enough great things about this place!

Joshua MillerLocal Guide · 23 reviewsTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tender Years Daycare is an amazing organization. The high quality level of care that was given to my children was a blessing. The management and direct care staff are very skilled and caring. I am very pleased with the many years that my children attended here!

  • Positive: Responsiveness, Reliability, Quality, Professionalism, Value
Amanda Goodburn4 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have been very happy with our children’s care at Tender Years! They are a big family and staff stays consistent which is a huge plus. They are great about keeping the kids busy and always have fun activities planned. Communication has always been excellent from all of the teachers and management. We feel lucky that we found such caring people to be part of our children’s lives ❤️ Thanks for all you do!

Melissa Scott3 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We are so glad to have found Tender Years Daycare for our girls. I will never forget the moment I walked in the doors for the tour I thought... This is where my girls belong. The staff turnaround is very little which says a lot about the environment that these teachers create! We love having these teachers in our lives!

  • Positive: Responsiveness, Reliability, Quality, Professionalism, Value

Tender Years Daycare & Learning Center 4 on Google Maps →

Business details

  • Address: 2860 SE Grimes Blvd, Grimes, IA 50111
  • Phone: (515) 494-8830
  • Service area: Grimes, IA