Analyzing 5,563,8795.6M ReviewsFor 15,12315.1K Experts

Experts Reviews · Company report
Terminix Commercial logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%52+7.8Craft & service 20%2+0.4Value 10%24+2.4Momentum 8%89+7.1Track record 7%75+5.3Accountability 5%83+4.2Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCORE

Terminix Commercial

Millbrae, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.8★ from 652 Google reviews

📞 Call (510) 240-9538Request a call backWebsite ↗

Report card

Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and accountability; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Terminix Commercial is better than 41% of wildlife removal services.C
41
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Terminix Commercial is better than 52% of wildlife removal services.C
52
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Terminix Commercial is better than 2% of wildlife removal services.F
2
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Terminix Commercial is better than 24% of wildlife removal services.D
24
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Terminix Commercial is better than 89% of wildlife removal services.A
89
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Terminix Commercial is better than 75% of wildlife removal services.B
75
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Terminix Commercial is better than 83% of wildlife removal services.A
83

Reviews for your job

Customers hired Terminix Commercial for 8 kinds of job.

Terminix Commercial for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.69
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 55/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#70 / 71
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Ant extermination”

Betsie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Kelvin is the best Terminix Guy in the World, very nice guy and professional.

Great priceRodent exterminationSpider exterminationCockroach extermination
Ben3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kelvin was great!

Reasonable priceBug & insect exterminationAnt extermination
Roberto2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Anthony is always a great help. One of the best to service our building. Definitely recommend his services. Always above and beyond.

Spider exterminationCockroach exterminationAnt extermination
john4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Marco is the best. So Friendly and really knows his business Thanks for taking care of our ants on this Purple Friday

Great priceAnt extermination
Lorrie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kelvin is the best! Always checking in with me regarding the status of pests both inside and outside of my business! He also does a complete and thorough job. Not to mention he has great energy and a stellar personality!

Great priceSpider exterminationGeneral pest inspectionCockroach extermination
blueLocal Guide · 117 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We missed our schedule. Call next day for service. The Kevin show up in less than an hour to take care of our restaurant . We are please that he take care of our business from from starting 2013.

Rodent exterminationSpider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
TJ4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I appreciate the great customer service. Thank you Donald!

Rodent exterminationSpider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
SathyaLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

I had setup their service and paid. The Customer service promptly charged me $209. But then no one showed up at the time specified. I called and I was informed that they had cancelled the appointment, no reason was given, no communication was provided and the person on the line was fairly abrupt and unhelpful. Next…

Ant exterminationTermite inspection− Responsiveness− Punctuality
Tyruna year ago★★★★★

Rating only, no written review.

Ant extermination
Alvaro1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Professionalism
Catherine12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Quality+ Professionalism
Jack1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
BRAZILIAN4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality

Price

$128+27% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 34%Overpriced 0%Not sure 25%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection41$61–$126
Rodent extermination32$63–$282
Cockroach extermination20$71–$214
Bug & insect extermination14$67–$133
Ant extermination13$71–$246
Home inspection11$66–$148
Spider extermination11$53–$133
Hornet & wasp extermination6$66–$184

Compare with

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