Experts Reviews · Company report
Terminix Commercial logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%52+7.8Craft & service 20%2+0.4Value 10%24+2.4Momentum 8%89+7.1Track record 7%75+5.3Accountability 5%83+4.2Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCORE

Terminix Commercial

Millbrae, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.8★ from 652 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and accountability; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Terminix Commercial is better than 41% of wildlife removal services.C
41
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Terminix Commercial is better than 52% of wildlife removal services.C
52
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Terminix Commercial is better than 2% of wildlife removal services.F
2
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Terminix Commercial is better than 24% of wildlife removal services.D
24
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Terminix Commercial is better than 89% of wildlife removal services.A
89
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Terminix Commercial is better than 75% of wildlife removal services.B
75
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Terminix Commercial is better than 83% of wildlife removal services.A
83

Reviews for your job

Customers hired Terminix Commercial for 8 kinds of job.

Terminix Commercial for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$67–$133
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#52 / 67
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Bug & insect extermination”

chrissy14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

K.J is A gem. He's always kind, comes in does the job an is on his way. Thanks K.J 10/10

Not sureBug & insect extermination
Bessery8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

KJ is the best and incredibly responsive !

Paid $120–140Great priceRodent exterminationGeneral pest inspectionBug & insect extermination
Kasheema1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Thanks KJ for your service. Great work and very detail.

Not sureTermite exterminationCockroach exterminationBug & insect extermination
Ben3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kelvin was great!

Reasonable priceBug & insect exterminationAnt extermination
ALTON4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Our Terminix technician for our site is always responsive to our ever changing needs and knowledgeable. Recommends a treatment plan base on his inspection findings. Straight forward and strictly professional.

Rodent exterminationGeneral pest inspectionCockroach extermination
JamesLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very professional & polite and very hard working

Great priceRodent exterminationGeneral pest inspectionBug & insect extermination
royal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Phil does a fantastic job going though our warehouse checking all the traps and reporting back to us what/if there are any issues. He is always willing to check out any other pest issues we may think is happening here. Phil is the best we would recommend him to anyone.

Not sureRodent exterminationSpider exterminationGeneral pest inspection
Devin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always the best experiences with our Exterminator, Phil. No matter what it is, he’s the man you can count on. An amazing guy and a pleasure to see him every time.

Great priceRodent exterminationSpider exterminationGeneral pest inspection
Lorrie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kelvin is the best! Always checking in with me regarding the status of pests both inside and outside of my business! He also does a complete and thorough job. Not to mention he has great energy and a stellar personality!

Great priceSpider exterminationGeneral pest inspectionCockroach extermination
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We’ve had the pleasure of working with Marco Hernandez for our office pest control services, and we couldn’t be more satisfied. Marco is consistently professional, friendly, and courteous. He brings a positive attitude to every visit and always takes the time to ask how he can help or if we’ve noticed any concerns.…

Not sureGeneral pest inspectionBug & insect extermination
Amie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Marco is fantastic, we always enjoy when he comes to our office. He is kind and professional always!

Bug & insect extermination
Dave4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Rating only, no written review.

Paid $200+Not sureBug & insect extermination
alexa8 months ago★★★★★

Rating only, no written review.

Bug & insect extermination
Catherine12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Quality+ Professionalism

Price

$128+27% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 34%Overpriced 0%Not sure 25%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection41$61–$126
Rodent extermination32$63–$282
Cockroach extermination20$71–$214
Bug & insect extermination14$67–$133
Ant extermination13$71–$246
Home inspection11$66–$148
Spider extermination11$53–$133
Hornet & wasp extermination6$66–$184

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