Analyzing 5,399,7095.4M ReviewsFor 14,50414.5K Experts

Experts Reviews · Company report
Terminix Commercial logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%52+7.8Craft & service 20%2+0.4Value 10%24+2.4Momentum 8%89+7.1Track record 7%75+5.3Accountability 5%83+4.2Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCORE

Terminix Commercial

Millbrae, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.8★ from 652 Google reviews

📞 Call (510) 240-9538Request a call backWebsite ↗

Report card

Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and accountability; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Terminix Commercial is better than 41% of wildlife removal services.C
41
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Terminix Commercial is better than 52% of wildlife removal services.C
52
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Terminix Commercial is better than 2% of wildlife removal services.F
2
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Terminix Commercial is better than 24% of wildlife removal services.D
24
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Terminix Commercial is better than 89% of wildlife removal services.A
89
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Terminix Commercial is better than 75% of wildlife removal services.B
75
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Terminix Commercial is better than 83% of wildlife removal services.A
83

Reviews for your job

Customers hired Terminix Commercial for 8 kinds of job.

Terminix Commercial for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$72–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 39/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#49 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Termite inspection”

Dr5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

from inspection to service completion all service personnel were polite, professional, patient, pleasant and efficient...cost was reasonable considering the size of the building. good experience

Paid $200+Reasonable priceTermite inspectionTermite extermination
JaNyse2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Nice and gets the job done

Termite inspection
SathyaLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

I had setup their service and paid. The Customer service promptly charged me $209. But then no one showed up at the time specified. I called and I was informed that they had cancelled the appointment, no reason was given, no communication was provided and the person on the line was fairly abrupt and unhelpful. Next…

Ant exterminationTermite inspection− Responsiveness− Punctuality
Emilia8 months ago★★★★★

Rating only, no written review.

Reasonable priceTermite inspection

Price

$128+27% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 34%Overpriced 0%Not sure 25%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection41$61–$126
Rodent extermination32$63–$282
Cockroach extermination20$71–$214
Bug & insect extermination14$67–$133
Ant extermination13$71–$246
Home inspection11$66–$148
Spider extermination11$53–$133
Hornet & wasp extermination6$66–$184

Compare with

Xpert Rodent Solutions - Pest Control Service, San Mateo County, California logoXpert Rodent Solutions - Pest Control Service, San Mateo County, CaliforniaExperts Score 52Millbrae · 4.92★EcoGuard Pest Management logoEcoGuard Pest ManagementExperts Score 42Millbrae · 4.88★Dead Animal RemovalExperts Score 41Millbrae · 5.00★