Google reviewers rate Terminix 4.7 out of 5 based on 969 reviews, with the owner responding to 44 percent of them. Customers frequently praise technicians for punctuality, thorough inspections, and clear communication regarding treatments for ants, termites, and rodents. However, low-star reviews highlight recurring issues with pricing, ineffective termite treatments, and poor follow-up communication when addressing ongoing pest problems or warranty claims.
Google rating: 4.7 out of 5 from 969 reviews (89% five-star).
Reviews on this page: 969 Google reviews (527 with written comments, 5 with photos).
Owner responses: the business replied to 44% of reviews.
Most recent review: October 15, 2026.
Service: Wildlife serving San Diego, California.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.7
★★★★★
969 reviews on Google
5★864
4★46
3★11
2★3
1★45
Reviews from Google, shown as published (original wording, unedited).
PF
Phil Fabian2 reviews
★★★★★
I gave a 10 rating because Mike Boone does a great job at taking care of my house ant problem. Mike is friendly and explains what he is putting and why he uses it. He also does a good job of letting me know the day or two before a scheduled appointment and texts me when he is on the way the day of the appointment. If I am not home he texts me when he is done. No more ant problem. And Mike also reminds me if I see ants or have any other problems just give him a call or the service center and he will take care of it.
Price assessment: Reasonable price
Price: $80–100
Services: General pest inspection, Service not listed
Pest type: Ants
Response from the owner · 2 years ago
Phil Fabian, we're so glad that we were able to go above and beyond your expectations!
The technician that came out was Cornrad. He was an excellent young man , very well mannered and very professional. I had a lot of questions and concerns and he very kindly answered all my questions. His complete attention made me feel like I was a vip. You don’t see that much now a days. Thank so very much Conrad for all you assistance. Your customer service is phenomenal.
Price assessment: Reasonable price
Price: $140–160
Services: Home inspection
Pest type: Other
Response from the owner · a month ago
Our team strives to deliver an excellent experience and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Conrad was very professional and detailed oriented. He communicated well and respectfully and answered questions. He also made significant effort to accommodate my tight work schedule so that I would not miss my appointment for spraying. I'm glad to have him onboard as our new technician in this neighborhood
Price assessment: Overpriced
Price: $120–140
Services: Hornet & wasp extermination
Pest type: Spiders, Mosquitoes
Response from the owner · a month ago
Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Great service! Super easy to get an appointment scheduled, and we’ve been really happy with the results. Conrad always gets the job done quickly and is really friendly. Definitely recommend!
Price assessment: Great price
Response from the owner · a month ago
Thank you for your kind review,Cris Playz! The team at Terminix in San Diego truly appreciates it.
