Is Terminix any good?
Our verdict: mixed — #35 of 40 cockroach control, better than 13%. Customers single out its accountability and track record; satisfaction is where it trails.
Accountability — better than 94% of peers
Value — 12th percentile
Momentum — 12th percentile
Satisfaction — 11th percentile
Price $$$: 2% above typical
Terminix for ant extermination
Clear ✕67 customers reviewed a ant extermination job here and rated it 4.75★. Most paid $40–60 (category typical: $80–$246). For this job it ranks #38 of 38 cockroach control we track.
Chris does an excellent job for us. I would trust him to treat even the inside of I wasn't there. Very courteous and truly cares about what he does and his client. We highly recommend him. I've turned down others that were cheaper because we trust him!
Ryan, out of the Smithfield office, just left our home and I must say, he listens to the concerns and accomplishes the tasks that need done to give me peace of mind. He is super friendly and very professional!
Dave Colwell came to my home to treat for an ant infestation. He did a thorough check so he could treat my house and eliminate the ants. Dave is very knowledgeable and takes time to explain the service. He deserves the five star rating!!!
Dave was nice to explain all that he was going to do around my house and to show me any problems that needs to be fixed.
I was incredibly impressed by Mr.Antonio professionalism and work ethic when he arrived at my house. Mr. Antonio also had knowledge on questions that I asked him about. His deep understanding and professionalism really is top tier.
I’ve had nothing but a great experience with Antonio from Terminix! He is professional, thorough, and always takes the time to explain what he’s doing and why. Our yard used to have issues with ants and other bugs, but since Antonio started spraying, we’ve seen a huge improvement. He’s respectful, dependable, and…
Antonio #1654 Doing amazing service keeping us big free thank you so much. Keep up the great work
Since moving to Southampton County, we have been using Terminix for our pest control and are extremely satisfied with the service and cost. Our regular technician, Chris, does a great job and keeps our home and yard pest free! Highly recommend Terminix!
This is my first time using terminix but the customer service has been amazing. The inspector Josh I believe was amazing and the tech Antonio #1654 was knowledgeable, kind and detailed. Appreciate it so much
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Terminix
Is Terminix good?
Yes by most measures: 4.8★ from 1,104 Google reviews and an Experts Score of 27/100 (grade D), #35 of 40 cockroach control we track. 1.8% of reviews in the last two years were 1–2★ (category average 1.3%).
How much does Terminix charge?
Customers reported a typical bill of $116 (middle half $101–$146), 2% above the cockroach control median of $113.
What do customers hire Terminix for?
Mostly general pest inspection (119), cockroach extermination (85), home inspection (80), rodent extermination (76).
Does the owner respond to complaints?
The owner replied to 98% of 1–3★ reviews (category: 77%).