Is Terminix any good?
Our verdict: mixed — #35 of 40 cockroach control, better than 13%. Customers single out its accountability and track record; satisfaction is where it trails.
Accountability — better than 94% of peers
Value — 12th percentile
Momentum — 12th percentile
Satisfaction — 11th percentile
Price $$$: 2% above typical
Terminix for bug & insect extermination
Clear ✕66 customers reviewed a bug & insect extermination job here and rated it 4.80★. Most paid $80–100 (category typical: $58–$153). For this job it ranks #36 of 38 cockroach control we track.
Chris does an excellent job for us. I would trust him to treat even the inside of I wasn't there. Very courteous and truly cares about what he does and his client. We highly recommend him. I've turned down others that were cheaper because we trust him!
Prompt service. Tech explained chemical she was using and answered all questions. Great company to work with!
Dave Colwell was great. Very pleasant and on time. He has been my technician for awhile now and I would highly recommend him and Terminx of Smithfield.
Dave Colwell is always pleasant and professional when he’s here to service our property. He is a great representative for TERMINIX.
The communication with this company leaves much to be desired. They have reps come out and provide inaccurate service details. Also, my follow up visits were inconsistent or non existent. I had to call repeatedly and speak with a manager to get things scheduled, and even then there was a problem.
Dave was a great tech, he was very polite and very thorough. I will request him to be my tech going forward and I’m very happy with the service
Outstanding service! Attention to detail and customer requests. Happy Holidays to you…!
100% reccomend you book with Smithfield Terminix. Ryan was polite, professional, and efficient. He explained everything that he’d be doing and was happy to answer any questions. Looking forward to our next appointment!
On time very professional first time I have seen someone use the Webster. Damon is the best I want him to be my tech always. Hey understands my dogs.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Terminix
Is Terminix good?
Yes by most measures: 4.8★ from 1,104 Google reviews and an Experts Score of 27/100 (grade D), #35 of 40 cockroach control we track. 1.8% of reviews in the last two years were 1–2★ (category average 1.3%).
How much does Terminix charge?
Customers reported a typical bill of $116 (middle half $101–$146), 2% above the cockroach control median of $113.
What do customers hire Terminix for?
Mostly general pest inspection (119), cockroach extermination (85), home inspection (80), rodent extermination (76).
Does the owner respond to complaints?
The owner replied to 98% of 1–3★ reviews (category: 77%).