Is Terminix any good?
Our verdict: mixed — #35 of 40 cockroach control, better than 13%. Customers single out its accountability and track record; satisfaction is where it trails.
Accountability — better than 94% of peers
Value — 12th percentile
Momentum — 12th percentile
Satisfaction — 11th percentile
Price $$$: 2% above typical
Terminix for general pest inspection
Clear ✕119 customers reviewed a general pest inspection job here and rated it 4.84★. Most paid $100–120 (category typical: $56–$141). For this job it ranks #36 of 38 cockroach control we track.
All 119 Google reviews tagged “General pest inspection” · showing 20
Chris does an excellent job for us. I would trust him to treat even the inside of I wasn't there. Very courteous and truly cares about what he does and his client. We highly recommend him. I've turned down others that were cheaper because we trust him!
Prompt service. Tech explained chemical she was using and answered all questions. Great company to work with!
Dave Colwell is always pleasant and professional when he’s here to service our property. He is a great representative for TERMINIX.
We have dealt with Terminix for over 30 years. Christopher is always pleasant, professional and personable.
The communication with this company leaves much to be desired. They have reps come out and provide inaccurate service details. Also, my follow up visits were inconsistent or non existent. I had to call repeatedly and speak with a manager to get things scheduled, and even then there was a problem.
Dave has been such a big help to us with our pest control!
Grant performed an excellent inspection of our 2 crawl space areas.
Ryan, out of the Smithfield office, just left our home and I must say, he listens to the concerns and accomplishes the tasks that need done to give me peace of mind. He is super friendly and very professional!
Jeff is our Terminix guy, and he is awesome. He is really knowledgeable and patient. Jeff is the reason why we will continue working with Terminix. Thanks, Jeff!
Excellent Service from our technician today!
Ryan from the Smithfield office came out to spray this morning. He was very kind and professional. He explained everything he did on the inside and outside and the service was done quickly. We will continue to use the Terminix service. Thanks Ryan!
Dave did a very thorough exceptional job. He hit the perimeter, all the doors, and rooms in the house. Along with the perimeter, garage, and knocking down spider webs. I’m very happy with my service. He is a consummate professional and really knows his craft and explained it well. I look forward to my next service.
When I signed up for service, I specifically requested that the technician call before arriving so I could bring my dogs inside. That request was not honored. On the day of my first scheduled treatment, I received no call. I only became aware someone was on my property when I heard my dogs barking. When I went…
Ryan S was very informative and professional when he came to my home ! Love the service provided!
Dave was nice to explain all that he was going to do around my house and to show me any problems that needs to be fixed.
Dave and Ashley did a fantastic job servicing our home. They explained the service, and discussed what they did when they were completed
Antonio #1654
Outstanding service! Attention to detail and customer requests. Happy Holidays to you…!
Jeffrey was and has always been very forthcoming and informative about the service he was going to perform. He did an excellent job. He is to be commended!
My service technician was Brandon Martin which provided all the quarterly protection required for pest problems. Brandon explained every treatment in detail and display total professionalism throughout the service. Look forward for Brandon again to service my home
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Terminix
Is Terminix good?
Yes by most measures: 4.8★ from 1,104 Google reviews and an Experts Score of 27/100 (grade D), #35 of 40 cockroach control we track. 1.8% of reviews in the last two years were 1–2★ (category average 1.3%).
How much does Terminix charge?
Customers reported a typical bill of $116 (middle half $101–$146), 2% above the cockroach control median of $113.
What do customers hire Terminix for?
Mostly general pest inspection (119), cockroach extermination (85), home inspection (80), rodent extermination (76).
Does the owner respond to complaints?
The owner replied to 98% of 1–3★ reviews (category: 77%).
