Cockroach Control · Suffolk, VA

Is Terminix any good?

Our verdict: mixed — #35 of 40 cockroach control, better than 13%. Customers single out its accountability and track record; satisfaction is where it trails.

👍 Strengths

Accountability — better than 94% of peers

👎 Watch-outs

Value — 12th percentile

Momentum — 12th percentile

Satisfaction — 11th percentile

Price $$$: 2% above typical

Terminix for home inspection

Clear ✕

80 customers reviewed a home inspection job here and rated it 4.88★. Most paid $120–140 (category typical: $86–$173). For this job it ranks #26 of 33 cockroach control we track.

★★★★★ Penny · 6 days ago

Chris does an excellent job for us. I would trust him to treat even the inside of I wasn't there. Very courteous and truly cares about what he does and his client. We highly recommend him. I've turned down others that were cheaper because we trust him!

Paid $80–100Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
★★★★★ Laurel · a month ago

Dave Colwell is always pleasant and professional when he’s here to service our property. He is a great representative for TERMINIX.

Paid $80–100Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
★★★★★ William · a month ago

Our Technician David Colwell was excellent!! He arrived promptly in the scheduled time window, was polite, friendly and professional and kept me informed on the work performed. The quality of the work he performed was also excellent!

Paid $120–140Reasonable priceHome inspection
★★★★★ Heather · Edited 4 months ago

Ryan, was professional , thorough, , and took the time to explain everything clearly.

Paid $140–160Reasonable priceHome inspection
★★★★★ Keshia · 4 months ago

Ryan from the Smithfield office came out to spray this morning. He was very kind and professional. He explained everything he did on the inside and outside and the service was done quickly. We will continue to use the Terminix service. Thanks Ryan!

Paid $100–120Great priceHome inspectionGeneral pest inspection
★★★★ Liz · 6 months ago

The gentleman came and noticed we had ants. He said he would take care of them; we had quite a lot of ants. Today, however, I noticed more ants in a different location. These were a different ant, but there are a lot of these small red ants. Perhaps Terminix can come back and try a different ingredient that…

Paid $1–20Not sureHome inspection
★★★★★ Michael · Edited 6 months ago

Outstanding service! Attention to detail and customer requests. Happy Holidays to you…!

Paid $80–100Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
★★★★★ Zach · 6 months ago

Eric from Terminix turned a routine home inspection into something unexpectedly comforting. His attention to detail, calm confidence, and the way he explained everything so thoughtfully made me feel completely at ease. There’s a quiet charm in how much he genuinely cares about protecting your home—it almost feels…

Home inspection
★★★★★ Cindi · 6 months ago

We had an amazing experience with our rep, Eric from Terminic. Start to finish excellent service.

Paid $200+Reasonable priceHome inspectionRodent extermination

Price

$$$$
$116+2% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Questions about Terminix

Is Terminix good?

Yes by most measures: 4.8★ from 1,104 Google reviews and an Experts Score of 27/100 (grade D), #35 of 40 cockroach control we track. 1.8% of reviews in the last two years were 1–2★ (category average 1.3%).

How much does Terminix charge?

Customers reported a typical bill of $116 (middle half $101–$146), 2% above the cockroach control median of $113.

What do customers hire Terminix for?

Mostly general pest inspection (119), cockroach extermination (85), home inspection (80), rodent extermination (76).

Does the owner respond to complaints?

The owner replied to 98% of 1–3★ reviews (category: 77%).

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