Is Terminix any good?
Our verdict: mixed — #35 of 40 cockroach control, better than 13%. Customers single out its accountability and track record; satisfaction is where it trails.
Accountability — better than 94% of peers
Value — 12th percentile
Momentum — 12th percentile
Satisfaction — 11th percentile
Price $$$: 2% above typical
Terminix for spider extermination
Clear ✕52 customers reviewed a spider extermination job here and rated it 4.85★. Most paid $100–120 (category typical: $55–$179). For this job it ranks #35 of 37 cockroach control we track.
Chris does an excellent job for us. I would trust him to treat even the inside of I wasn't there. Very courteous and truly cares about what he does and his client. We highly recommend him. I've turned down others that were cheaper because we trust him!
Ryan, out of the Smithfield office, just left our home and I must say, he listens to the concerns and accomplishes the tasks that need done to give me peace of mind. He is super friendly and very professional!
Dave was a great tech, he was very polite and very thorough. I will request him to be my tech going forward and I’m very happy with the service
Oh yes terminex has been very very good for us and I would highly recommend them for anybody in town their technicians are very kind thoughtful and professional I would use them again for any type of pest control that I would be and Leon is an excellent I repeat excellent technician
Always friendly and courteous as well as knowledgeable, professional and takes pride in doing his job properly and completely, no matter the weather!
My service today was by Antonio Tubbs. He displayed excellent customer service. He was very professional. He did everything I asked him to do. I would highly recommend him!👍🏽
I was incredibly impressed by Mr.Antonio professionalism and work ethic when he arrived at my house. Mr. Antonio also had knowledge on questions that I asked him about. His deep understanding and professionalism really is top tier.
Antonio #1654 was referred by a good friend of mine and his services did not disappoint. Antonio’s work speak for itself and his customer service is beyond exceptional. I will definitely use him in the near future. Thank you for coming out and taking care of my problem definitely appreciate you.
Terminix sent out one of the best technician I've seen in a long time. Antonio was very professional and consistent in answering all questions. He preformed his job well. He took his time, didn't rush. Take you Antonio! Tech#1654
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Terminix
Is Terminix good?
Yes by most measures: 4.8★ from 1,104 Google reviews and an Experts Score of 27/100 (grade D), #35 of 40 cockroach control we track. 1.8% of reviews in the last two years were 1–2★ (category average 1.3%).
How much does Terminix charge?
Customers reported a typical bill of $116 (middle half $101–$146), 2% above the cockroach control median of $113.
What do customers hire Terminix for?
Mostly general pest inspection (119), cockroach extermination (85), home inspection (80), rodent extermination (76).
Does the owner respond to complaints?
The owner replied to 98% of 1–3★ reviews (category: 77%).