Analyzing 6,906,8986.9M ReviewsFor 19,55219.6K Experts

Terra Garden Solutions, Inc. Naples logo

Terra Garden Solutions, Inc. Naples

Pest control service · Marco Island, FL · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%99+24Value 14%93+13.2Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#29 of 63 cockroach controlPosition by Experts Score among all companies we track in this category. · better than 55%
4.9 ★★★★★ 94 Google reviews · 7 photos
95%five-star reviews
4.91★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$160typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
📞 Call (239) 529-6305Request a call backWebsite ↗

Terra Garden Solutions, Inc. Naples at a glance

Customers frequently praise the company for its punctuality, thorough attention to detail, and effective communication regarding service arrivals and treatments. Reviews highlight positive outcomes for lawn fertilization and pest control, noting that technicians are knowledgeable and professional. While some clients reported missing service updates or specific plant treatments, the company addressed these concerns promptly, and the owner responded to all reviews to resolve issues.

  • Google rating: 4.9 out of 5 from 94 reviews (95% five-star).
  • Reviews on this page: 94 Google reviews (56 with written comments).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: June 29, 2026.
  • Service: Cockroach Control serving Marco Island, Florida.

Data from Google, last updated October 26, 2026.

Score profile vs other cockroach control

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

Satisfaction93Reliability99Craft & service–Value93Momentum100Replies to reviews100Satisfaction: 93 (median 95)Reliability: 99 (median 94)Value: 93 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 100)
This companyCockroach Control median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terra Garden Solutions, Inc. Naples: 93/100 on this factor. Category median: 95.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terra Garden Solutions, Inc. Naples: 99/100 on this factor. Category median: 94.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terra Garden Solutions, Inc. Naples: 93/100 on this factor. Category median: 100.A
93
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terra Garden Solutions, Inc. Naples: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terra Garden Solutions, Inc. Naples: 100/100 on this factor. Category median: 100.A
100

Bar = this company · dark tick = category median.

Star ratings

94 Google reviews we collected

  • 5 stars8995%
  • 4 stars44%
  • 3 stars11%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 56 written reviews

  • Praise6797%
  • Complaints23%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price722%
  • Reasonable2372%
  • Overpriced00%
  • Not sure26%
$160+35% vs typical cockroach control

Middle half of what 16 customers paid ($80–$282) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results2435%
  • Staff & attitude1522%
  • Speed & response1522%
  • Would recommend812%
  • Communication57%
  • Price & value11%
  • Honesty & trust11%

What customers talk about

We read 56 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Attention to detail and communication are the 2 pillars of their business that have stood out the most to me.”
  • “He is very knowledgeable and walked the property with me showing me the signs of distress and what is causing it.”
  • “They responded right away and were thorough in taking care of the problem.”
  • “I’m a real estate Broker and I HIGHLY recommend Terra Gardens”
  • “…s quickly is very friendly and never makes you feel ignorant while he explains things issues so you clearly understand them.…”
  • “Pricing is very reasonable.”
  • “Always good and reliable”

People customers mention

  • Gardens 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent priced reviews

Bob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Jeffrey and his crew at Terra Gardens has been caring for our property for several years now, and their attention to seasonal needs, and response to unexpected problems, has been exemplary. So pleased we switched from the Nationwide company. Things have never looked better.

Paid $140–160Great priceService not listed
BobLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My account apparently fell through the cracks. However, one phone call, and service done two days later. Yarder was my technician and did a fabulous job. Such a nice guy, hard worker and covered every inch of my property. No shortcuts.

Paid $60–80Great price
JosetteLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I have not received an email with what services were done After this initial post I was contacted by Colin, the operations manager. We were able to determine why I had not received any reports or billings. They responded right away and were thorough in taking care of the problem.

Paid $180–200Reasonable priceService not listed
James11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Gustavo's service was very professional , always on time and most of all he keeps our plants looking great

Paid $60–80Reasonable priceService not listed
sue5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Terra Gardens has made a fabulous difference in our yard shrubbery - absolutely night and day! Fabricio is great to work with, as is everyone on the team we’ve talked with. Professional and always willing to please, answer questions, etc. Highly recommend this company.

Paid $200+Reasonable priceService not listed
Mike8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Mike Ferris Taylor at Terra is great to work with, he knows his stuff, responds quickly is very friendly and never makes you feel ignorant while he explains things issues so you clearly understand them. The crew that services my yard is professional and efficient. Pricing is very reasonable. I could not be happier with Terra and especially Taylor.

Paid $200+Great priceService not listed

Compare with

Photos

Customer reviews

4.9 ★★★★★ 94 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
J PLocal Guide · 28 reviewsTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys are the best around. Attention to detail and communication are the 2 pillars of their business that have stood out the most to me.

  • Price assessment: Great price
Response from the owner · 3 months ago

Hi J P, thank you so much for the incredible 5-star review! We are super thrilled to hear that our communication and attention to detail have stood out to you. We consider those the true pillars of our business, so it means the world to know they are making a difference! Thank you for trusting the Terra Garden Solutions team! 🌱

Edward Casale10 reviewsTotal number of Google reviews Edward has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great work!

Response from the owner · 3 months ago

Hi Edward, thank you so much for the 5-star rating and the kind words! "Great work" is exactly what we always strive to deliver. We truly appreciate your support and for trusting Terra Garden Solutions with your property! 🌿

Stuart Levin11 reviewsTotal number of Google reviews Stuart has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always good and reliable

  • Price assessment: Reasonable price
Response from the owner · 4 months ago

Hi Stuart, thank you for the 5-star review! We really appreciate your continued trust in our team. Being good and reliable is exactly what we aim for every time we visit. Thanks for choosing us! 🌿

Connie Mackay4 reviewsTotal number of Google reviews Connie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Did a great job 👌

  • Price assessment: Reasonable price
Response from the owner · Edited 4 months ago

Hi Connie, thanks for the awesome review and the 5 stars! We're thrilled to hear the crew did a great job for you. If your yard ever needs anything else, you know who to call! 🌴

Tom Rojas9 reviewsTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lawn and plant fertilizer and pest control. Yard looks absolutely gorgeous

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · 4 months ago

Hey Tom, thanks so much for the 5 stars! Hearing that your yard is looking absolutely gorgeous is the best compliment we could ask for. We appreciate you! 🌱

Perry Gotsis4 reviewsTotal number of Google reviews Perry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The desert rose plant was not treated, and it has spiders that are destroying the leaves. It needs to be treated.

Response from the owner · Edited 4 months ago

Hey Perry, thank you for your review. We appreciate you taking the time to share your experience. We'd be happy to come out and solve this problem ASAP. The office will be giving you a call to schedule another treatment to make things right. We appreciate the feedback! 🌱

Scott Hallaron6 reviewsTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service!

Response from the owner · 4 months ago

Hey Scott, thanks for the 5 stars! Glad we could provide great service for you. We appreciate you choosing us!

mark spargo7 reviewsTotal number of Google reviews mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent job as always.. We appreciate your hard work!

  • Price assessment: Reasonable price
  • Services: Rodent extermination
Response from the owner · 4 months ago

Hey Mark, thanks for the 5 stars! We’re happy to hear we’re keeping up the excellent work for you. We truly appreciate you recognizing our hard work! It’s always a pleasure serving you! 🌱

Joe Pavich9 reviewsTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am very happy with Terra Gardens… I have one of the nicest looking lawns in the neighborhood! I’m a real estate Broker and I HIGHLY recommend Terra Gardens

  • Services: Service not listed
Response from the owner · 4 months ago

Hey Joe, thanks for the 5 stars! As a local real estate broker, your recommendation means the world to us. It’s an honor to keep your lawn looking like the best on the block! That’s exactly the kind of curb appeal we love to deliver. We appreciate you! 🌱

Lisa HazeltonLocal Guide · 56 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great communication...always informed of their arrival. Thorough and efficient..

Response from the owner · 4 months ago

Hey Lisa, thanks for the 5 stars! We know how important it is to keep you in the loop, so we're glad you appreciate our communication as much as the results. Staying thorough and efficient is what we do best. We appreciate you! 🌱

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Business details