Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Google reviewers rate Tex Threads Apparel 4.6 out of 5 based on 56 reviews, with the owner responding to 84 percent of them. Customers frequently praise the store for fast turnaround times, professional communication, and high-quality embroidery and printing on various apparel items. However, several low-star reviews criticize the business for significant delays in completing orders and perceived rudeness when customers requested adjustments to their products.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
56 Google reviews we collected
Phrases our text analysis found in 48 written reviews
How often each topic comes up in the written reviews
We read 48 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The ordering process is easy and whenever we need to restock it done in a timely manner.”
“I highly recommend getting your custom work here, plus he is local!”
“Quick context dropped off shirts said it would take 5 to ten business days but took longer I HAD A BAD EXPERIENCE DO NOT RECOMMEND”
“Overall, I wanted functional and professional shirts (wicking, fitted, women’s style); the staff (especially Patricia) was incredibly helpful in guidi…”
“It was a very quick turnaround, the quality of the banner was wonderful, and customer service was top notch.”
“QUILITY: At first, it seemed like the fees would add up, but looking back, it was absolutely worth every penny.”
“From the beginning till pickup, the customer service and communication rather on the phone, email, or in person was A+.”
“The customer service is unmatched and the owner is transparent with everything he does!”
praise complaint · found by our text analysis, Google review wording unchanged.
Instead of paying hundreds for keepsake boxes, I bought plain chests and the team at Tex Threads was awesome allowing me to pick fonts and designs for embroidery. Thank you, Tex Threads!!
Unprofessional and rude when trying to make adjustments to order/product. Pricing is absolutely wild, 180 for a single item is insane.
We love working with Tex Threads. They have helped make our school bags, shirts, sweaters and our employees polos. The ordering process is easy and whenever we need to restock it done in a timely manner. We are always happy with their work.
Joseph and the team at Tex Threads had done a phenomenal job with my big order for my daughter’s sorority event. From the beginning till pickup, the customer service and communication rather on the phone, email, or in person was A+. He explained and walked us through on what to do and how the whole process goes.…
When we needed a large, weather-proof banner for a downtown Killeen event, Joseph and the team at Tex Threads made it happen quickly! It was a very quick turnaround, the quality of the banner was wonderful, and customer service was top notch. I'm so glad Tex Threads was recommended to us so we could support a local…
Loved working with this company. They did a great job. Would definitely recommend to others.
4.6 ★★★★★ 56 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Instead of paying hundreds for keepsake boxes, I bought plain chests and the team at Tex Threads was awesome allowing me to pick fonts and designs for embroidery. Thank you, Tex Threads!!
Thank you for your time and your awesome review
Unprofessional and rude when trying to make adjustments to order/product. Pricing is absolutely wild, 180 for a single item is insane.
This feedback refers to an initial inquiry, as you did not place an order. The pricing provided simply reflected the extensive custom changes and detailed requests you asked for during our messages.
We love working with Tex Threads. They have helped make our school bags, shirts, sweaters and our employees polos. The ordering process is easy and whenever we need to restock it done in a timely manner. We are always happy with their work.
Thank you for taking the time and offering your awesome review! We appreciate you guys and love watching your school grow.
Joseph and the team at Tex Threads had done a phenomenal job with my big order for my daughter’s sorority event. From the beginning till pickup, the customer service and communication rather on the phone, email, or in person was A+. He explained and walked us through on what to do and how the whole process goes. Joseph, my daughter said thank you and that she loves how everything turned out from the t-shirts, sweaters, hoodies, and especially the duffel bag is a big hit with her group. She said there’s a possibility of more orders soon. So thank you Joseph and Tex Threads team and looking forward to working with you all again. God bless!
Thank you so much for taking the time to write us a review. It was an honor taking care of you ladies so happy for the success.
When we needed a large, weather-proof banner for a downtown Killeen event, Joseph and the team at Tex Threads made it happen quickly! It was a very quick turnaround, the quality of the banner was wonderful, and customer service was top notch. I'm so glad Tex Threads was recommended to us so we could support a local business. Thank you again! The banner looks wonderful, and will be able to be used for many events to come!
Thank you for taking time to write this great review. We look forward to continually supporting your team.
Loved working with this company. They did a great job. Would definitely recommend to others.
Thank you so much for your wonderful review.
It was great. Thanks
Thank you so much Valerie
As a business owner… Tex Threads is an amazing business and they are fantastic. They are very well with time management and consistency. I would highly recommend using this company!! CEO: Rodderick Spence 🙏🏿
Thank you for review sir, we look forward to being your swag and print partner in the time's to come
Overall, I wanted functional and professional shirts (wicking, fitted, women’s style); the staff (especially Patricia) was incredibly helpful in guiding me toward the right shirts, saving me time. PROCESS: The logo digitizing and embroidery process was smooth and thorough. They included edits, took my feedback seriously, and made sure I signed off on the final design. I really appreciated how hands-on and communicative they were. Also, the turnaround time was quick. STURDY: Now, months later the shirts have absolutely held up. After regular work wear and washing, the logos are still vibrant and the shirts look just as good as day one. QUILITY: At first, it seemed like the fees would add up, but looking back, it was absolutely worth every penny. I was taken care of (a valued customer!) and ended up with high-quality, professional items that perform well and last. Theyre comfy and soft- priorities! RECOMMEND: I would definitely go back—and know the quality, service, and final product are all top-notch.
Thank you so much for taking the time to leave such a thoughtful and detailed review—it truly means so much to us. We appreciate your business and look forward to being your swag partner in the days ahead.
Joseph is amazing! I always come in to get robes custom by him. And this time I had a last min birthday to attend and I brought a robe in and he did it last min right on the spot for me. I really appreciate you and will continue to use your service
Very kind of you, thank you so much for taking the time to offer a great review. Joseph
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
