Heather WoodardLocal Guide · 160 reviewsTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEasiest parking anywhere.
Texas Aero
4.6 ★★★★★ 44 Google reviews · 10 photos
77%five-star reviews
5%reviews answered by the owner
Jul 2026latest review
Texas Aero at a glance
Google reviewers rate Texas Aero 4.6 out of 5 based on 44 reviews, with the owner responding to 5 percent of them. Customers frequently praise the facility's cleanliness, friendly staff, and quick fuel service, noting that the FBO handles large charters and emergency diversions effectively. However, some lower-rated reviews criticize disorganized front desk operations and a lack of preparedness for specific assistance needs, such as wheelchair support, which led to delays.
- Google rating: 4.6 out of 5 from 44 reviews (77% five-star).
- Reviews on this page: 44 Google reviews (25 with written comments, 3 with photos).
- Owner responses: the business replied to 5% of reviews.
- Most recent review: July 27, 2026.
- Service: Airport Shuttle serving Waco, Texas.
Data from Google, last updated November 8, 2026.
Star ratings
44 Google reviews we collected
- 5 stars3477%
- 4 stars511%
- 3 stars49%
- 2 stars12%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 25 written reviews
- Praise1990%
- Complaints210%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude943%
- Speed & response419%
- Quality & results314%
- Price & value210%
- Honesty & trust210%
- Would recommend15%
What customers talk about
We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff was awesome and always friendly and helpful.”
“Quick turn heading home.”
“Top Notch service not seen at all FBO's.”
“Waived the landing fee with the tiniest 4 gallon fuel purchase.”
“…their operations, including fueling services that make Texas Aero a reliable choice for pilots.…”
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.6 ★★★★★ 44 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Aaron ShepardLocal Guide · 74 reviewsTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe based our firefighting aircraft out of this FBO in October. The staff was awesome and always friendly and helpful. They even put up with us having to sit around the FBO for 10hrs a day waiting to get called to fly a fire. Great facility and great people. Can't recommend this FBO enough.
Zakary MasingaleLocal Guide · 56 reviewsTotal number of Google reviews Zakary has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNice staff. Nice facility!
Joe FLocal Guide · 15 reviewsTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI work at a flight school in Austin and had flown to KACT for a night flight with a student. After we left Waco to return to Austin, an unexpected thunderstorm popped up in the Austin area so we had to divert back to KACT. By the time we got to the FBO it was almost 11 PM and Kyle who works at Texas Aero was fortunately still there. He stayed late, got tie downs for us to use, and filled our plane up.
Daniel R. NeuhausLocal Guide · 192 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAs a frequent flyer to Waco, I've come to appreciate the convenience and service at Texas Aero at Waco Regional Airport. While it may not have the same scale as Million Air in Austin, Texas Aero offers a welcoming atmosphere for both arrivals and departures. This full-service FBO, situated in the heart of Texas, is a testament to the area's rich aviation history, which dates back to 1941 when it served as a military airfield during World War II. The commitment to aviation excellence is evident in every aspect of their operations, including fueling services that make Texas Aero a reliable choice for pilots. Whether you're coming in for a quick stop or planning a longer stay, their team ensures a smooth and pleasant experience, making it my top choice for flights in and out of Waco.
Riley RossLocal Guide · 27 reviewsTotal number of Google reviews Riley has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis facility is very clean and is really nice. Has no business having any facility fees with the cruddy service they have here. The staff is just unorganized. We showed up and there crew car was out of fuel, so we had to add fuel just to get to where we were going in town. The front desk was all over the place. We placed a fuel order and when we showed back up to the airport an hour and a half later the airplane still had not been fueled. We had to wait an additional 20 minutes to get fuel. They were not even busy, the front desk staff were on their cell phones not lifting a finger. Honestly no excuse for all that went down during our visit. Would have hoped for a much better visit with such a nice facility.
Alicia LansfordLocal Guide · 34 reviewsTotal number of Google reviews Alicia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTexas Aero has always been one of our favorite FBO's to fly into with the facilities, service, and friendliness. They have really outdone themselves with our latest adventure. The starter on our plane left us stranded on the ramp over a holiday weekend, and they were beyond accommodating in helping us call mechanics, rental car companies, and getting paperwork ready if we wanted to use their mechanics when the holiday was over. Top Notch service not seen at all FBO's. Thank you to Texas Aero for making an unfortunate situation a little better!
Joseph Heckler3 reviewsTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCan't thank Andrew and the whole Texas Aero team enough for all their support!
MatthewLocal Guide · 77 reviewsTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest group of folks around!
George Gilbert9 reviewsTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery nice crew
Business details
- Address: 7815 Karl May Dr, Waco, TX 76708
- Phone: (254) 752-9731
- Website: texasaero.com
- Service area: Waco, TX