HVAC CONTRACTORS · DALLAS, TX
Texas AirZone LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%40+14Reliability 15%46+6.9Craft & service 20%66+13.2Value 10%60+6Momentum 8%29+2.3Track record 7%77+5.4Accountability 5%20+1Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.49SCORE

Texas AirZone LLC

Better than 46% of HVAC contractors · #36 of 67

4.9★907 Google reviewsGoogle star rating as shown on Google Maps.
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
44%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Texas AirZone LLC for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.146
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$441
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 59
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 146 Google reviews tagged “A/C system maintenance” · showing 40

★★★★★ Kathy · a week ago

Jose is amazing. Went above and beyond. Very professional and explained everything.

Paid $1–200Reasonable priceA/C system maintenance
★★★★★ Donna · Edited 2 weeks ago

Friendly, efficient and thorough.

A/C system maintenanceA/C system repair
★★★★★ Chad · 2 weeks ago

Big FAN of David! ;) The dads will get that. He was honest, straightforward, understanding, and delightful to have in my home. Oh, and he was helpful with providing solutions and got things working for me.

Paid $1–200Great priceHVAC system maintenanceA/C system maintenanceA/C system repair
★★★★★ Paul · Edited a month ago

Frank and Jesus came to our house to adjust our new air-conditioning systems. They were knowledgeable, efficient and personable. Very pleased!

Reasonable priceA/C system maintenance
★★★★★ David · a month ago

Jose did a great job. Friendly, showed me photos of work performed outside, made recommendations to extend active life of equipment. We have had their twice-a-year maintenance plan for several years and are very satisfied.

Paid $1–200Reasonable priceHVAC system maintenanceA/C system maintenance
★★★★ Linda · a month ago

Carlos, Roy, and Manuel were professional and courteous.

Paid $600–800Not sureA/C system maintenance
★★★★★ Ryan · 2 months ago

Frank did a great job of quickly assessing the problem, being clear and upfront about pricing, and shared a desire to do a good job and be a trusted long term partner.

Paid $600–800Reasonable priceA/C system maintenance
★★★★★ Kathy · Edited 2 months ago

Carlos and Texas Airzone are EXCELlent. We have been with them for several years and I have zero hesitation recommending them. Today was no exception! The entire staff worked to come to the rescue in 100+ degree heat and we are very grateful!

Great priceHVAC system maintenanceA/C system maintenance
★★★★★ Mark · 2 months ago

Outstanding service ... highly competent ...

Paid $200–400Great priceA/C system maintenance
★★★★★ John · Edited 2 months ago

Excellent, professional, courteous and well done.

Paid $300–400Great priceA/C system maintenance
★★★★★ David · Edited 2 months ago

Jose was amazing! Professional, articulate and an expert in his craft. He explained everything in detail so that I understood exactly what was happening before, during and after. Very impressed! He is a true asset!

Reasonable priceA/C system maintenance
★★★★ John · Edited 2 months ago

I took issue with how a service need was being addressed and to his credit Frank reached out and took over the process. He made sure I was educated as to what the issue was and the plan to correct it. He checked in daily while we waited on the part.

A/C system maintenanceInstall ACHVAC duct & vent installation
★★★★★ John · 2 months ago

Always appreciate their help. Was just recently serviced by Jose Briones, and he did great. He was helpful, quick, clean, and informed me of everything I should know about my system. I’d recommend TAZ and Jose to anyone needing assistance with their HVAC.

Paid $1–200Great priceHVAC system maintenanceA/C system maintenanceHeating system maintenance
★★★★★ Samar · 2 months ago

Our technician was Jose Briones , he showed up on time,friendly, knowledgeable, explained/answered all my husband's questions.

Paid $1–200Reasonable priceA/C system maintenance
★★★★★ Greg · 2 months ago

David was very professional he arrived on time he was thorough. He gave us a good diagnosis and asked us to get in touch with him to let him know how the AC system is working later in the afternoon. He said the intense heat right now is difficult to totally gauge everything but we should know in a few hours how well…

Paid $1–200Reasonable priceA/C system maintenance
★★★★★ Scottow · Edited 3 months ago

We have been using Texas Air Zone for the past decade after an extended search to replace a well known vendor who had not done acceptable work. They have always been reliable and have kept our large home in University Park running efficiently. Brett, Armando and a large reliable crew are always responsive to our…

Reasonable priceHVAC system maintenanceA/C system maintenance
★★★★★ Nicky · 3 months ago

I am in a house that is owned by my family and we have been here since April of 2008. The 2 HVAC units are 32 and 24 years old respectively. I am selling this house at the begiining of 2027 and do not want to sink $15k into a new unit. 4 days ago the upstairs unit stopped blowing cold air. Knowing the units both…

Paid $400–600Reasonable priceA/C system maintenance
★★★★★ Mary · Edited 3 months ago

As always Tex AirZone showed up on time, did the work in a timely manner and explained a couple of things that I can address in the spring. Edgar explained everything very thoroughly of the repairs that need to be addressed. I renewed my maintenance agreement for both of my units. I would definitely recommend you…

Paid $400–600Reasonable priceA/C system maintenanceA/C system repair
★★★★★ Michael · 3 months ago

Edgar was great very focused hard-working

Paid $200–400Reasonable priceA/C system maintenance
★★★★★ Pete · 3 months ago

Excellent service. You now have a long- term customer

Paid $200–400Reasonable priceA/C system maintenance
★★★★★ Kate · Edited 3 months ago

I always have a positive experience with Texas Airzone employees and today was no different. But Logan was so helpful and polite and experienced I have to give him extra props! Thank you Logan you’re amazing!

Paid $1–200Great priceHVAC system maintenanceA/C system maintenance
★★★★★ Jeremy · 3 months ago

Always the greatest

HVAC system maintenanceA/C system maintenanceHeating system repair
★★★★★ Joan · Edited 3 months ago

The Technician, Roy, was friendly, knowledgeable, and very professional.

Reasonable priceA/C system maintenanceA/C system repairThermostat installation
★★★★★ tazergirl · 3 months ago

Owen, was an excellent & knowledgeable rep for your company. He was polite, respectful & thorough. He diagnosed and fixed the issue for a very reasonable charge for his service. We'd request him again anytime in the future.

Paid $200–400Reasonable priceA/C system maintenance
★★★★★ Josh · Edited 3 months ago

Update 2026: another great experience with Texas AirZone. Oswaldo and Paco completed a brand new HVAC install. Arrived on time and finished under 6 hours. Excellent communication and costumer service. Carlos G took care of the consult/estimate and spent plenty of time explaining the options. I will continue to…

Paid $100–200Great priceCleaningHVAC system repairHVAC system maintenance
★★★★★ Garrett · 4 months ago

Roy was a lifesaver, our AC went out and he was extremely helpful, courteous and professional and got us the part and repairs we needed ASAP. Would highly recommend Roy and Texas Air.

Reasonable priceA/C system maintenance
★★★★★ Kurt · Edited 4 months ago

Second time working with him and he has done great work.

Paid $100–200Great priceHVAC system maintenanceA/C system maintenanceHeating system repair
★★★★★ Megan · 4 months ago

Timely, stayed late to fix all our problems.

A/C system maintenanceRepair HVAC
★★★★★ Demian · Edited 4 months ago

There is no one better in HVAC than Texas AirZone and Issac - period! As a contractor myself, reliability is the key and they are the best in the business!

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Sara · 4 months ago

I had the best experience with Frank and the team at Texas AirZone. I called for an appointment and they were able to come out the very next day. Right on time too! Frank was awesome. He listened to me explain the issue and then explained each issue carefully and thoroughly. I’m a new homeowner and pretty…

Paid $500–600Reasonable priceA/C system maintenanceA/C system repair
★★★★★ Stephanie · 4 months ago

Fabulous service! Quick with helpful hints.

Paid $200–300Great priceHVAC system maintenanceA/C system maintenance
★★★★★ Christopher · Edited 4 months ago

We have been customers since 2013 and have always received amazing customer service, technical support and worked with professional technicians who take the time to explain what they’ve done, what needs to be done and why. Reliable and responsive. Would gladly recommend. I also want to take a moment to thank…

Reasonable priceA/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Megan · Edited 4 months ago

We have great experiences with our tech!

Paid $300–400A/C system maintenance
★★★★★ Joe · 4 months ago

Greg is trustworthy, efficient and customer centric.

Paid $200–300Reasonable priceA/C system maintenance
★★★★★ Sarah · 4 months ago

I scheduled an appointment with Texas AirZone to service my upstairs HVAC units. The technician who serviced my address, Frank Rodriguez, was extremely knowledgeable about the issues affecting my HVAC system, and gave me a great thorough list of maintenance tips and suggestions for future reference. He correctly…

Great priceHVAC system maintenanceA/C system maintenance
★★★★★ Stacy · 5 months ago

My technician today was Carlos Ordaz and he is the bomb! He listened to my experience/concerns with the AC, quickly assessed what the problem was, and fixed it! He told me why it was failing, which I always appreciate - I'm the kind of person who needs to understand why and how something works or fails. He also gave…

Paid $500–600Great priceA/C system maintenance
★★★★★ John · Edited 5 months ago

Texas Airzone and Greg are the best in the business!

Paid $700–800Reasonable priceHVAC system maintenance
★★★★★ Amy · 5 months ago

Great experience as always with the crew at Texas Air Zone. Highly recommend them for any HVAC work! Always professional, courteous, and knowledgeable!

Paid $1,000+Reasonable priceHVAC system maintenanceA/C system maintenance
★★★★★ John · 5 months ago

I highly recommend Texas AirZone for anything A/C related. They did a fantastic job replacing my compressor/condenser. The new installation was professionally and cleanly done both in my attic and outside. Very happy with the outcome.

A/C system maintenanceInstall AC
★★★★★ Lois · 6 months ago

Had my AC system check today. My service tech, initials J. B. Was just the nicest guy. Kind, helpful, efficient, knowledgeable. He spent time to thoroughly clean my outside unit, explained everything, checked the inside. Reprogrammed my thermostat that I had managed to mess up and couldn’t fix! When he reported he…

Reasonable priceA/C system maintenance

Show more a/c system maintenance reviews (106 more) →

vs category

Blue = Texas, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (15 reviews)2024-Q2: 4.00★ (4 reviews)2024-Q3: 4.73★ (15 reviews)2024-Q4: 5.00★ (6 reviews)2025-Q1: 5.00★ (31 reviews)2025-Q2: 4.91★ (47 reviews)2025-Q3: 5.00★ (64 reviews)2025-Q4: 4.89★ (36 reviews)2026-Q1: 5.00★ (36 reviews)2026-Q2: 4.91★ (46 reviews)2026-Q3: 4.86★ (70 reviews)2026-Q4: 5.00★ (16 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$216-33% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 36%Reasonable 57%Overpriced 1%Not sure 5%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%40+14Reliability 15%46+6.9Craft & service 20%66+13.2Value 10%60+6Momentum 8%29+2.3Track record 7%77+5.4Accountability 5%20+1Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
40
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
46
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
66
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
60
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
29
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
77
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
20

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+232 / −0
Professionalism
+269 / −0
Responsiveness
+241 / −0
Punctuality
+230 / −0
Value
+181 / −0

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