How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%40+14Reliability 15%46+6.9Craft & service 20%66+13.2Value 10%60+6Momentum 8%29+2.3Track record 7%77+5.4Accountability 5%20+1Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.49SCORETexas AirZone LLC
Better than 46% of HVAC contractors · #36 of 67
Texas AirZone LLC for a/c system maintenance
Clear ✕All 146 Google reviews tagged “A/C system maintenance” · showing 140
Jose is amazing. Went above and beyond. Very professional and explained everything.
Friendly, efficient and thorough.
Big FAN of David! ;) The dads will get that. He was honest, straightforward, understanding, and delightful to have in my home. Oh, and he was helpful with providing solutions and got things working for me.
Frank and Jesus came to our house to adjust our new air-conditioning systems. They were knowledgeable, efficient and personable. Very pleased!
Jose did a great job. Friendly, showed me photos of work performed outside, made recommendations to extend active life of equipment. We have had their twice-a-year maintenance plan for several years and are very satisfied.
Carlos, Roy, and Manuel were professional and courteous.
Frank did a great job of quickly assessing the problem, being clear and upfront about pricing, and shared a desire to do a good job and be a trusted long term partner.
Carlos and Texas Airzone are EXCELlent. We have been with them for several years and I have zero hesitation recommending them. Today was no exception! The entire staff worked to come to the rescue in 100+ degree heat and we are very grateful!
Outstanding service ... highly competent ...
Excellent, professional, courteous and well done.
Jose was amazing! Professional, articulate and an expert in his craft. He explained everything in detail so that I understood exactly what was happening before, during and after. Very impressed! He is a true asset!
I took issue with how a service need was being addressed and to his credit Frank reached out and took over the process. He made sure I was educated as to what the issue was and the plan to correct it. He checked in daily while we waited on the part.
Always appreciate their help. Was just recently serviced by Jose Briones, and he did great. He was helpful, quick, clean, and informed me of everything I should know about my system. I’d recommend TAZ and Jose to anyone needing assistance with their HVAC.
Our technician was Jose Briones , he showed up on time,friendly, knowledgeable, explained/answered all my husband's questions.
David was very professional he arrived on time he was thorough. He gave us a good diagnosis and asked us to get in touch with him to let him know how the AC system is working later in the afternoon. He said the intense heat right now is difficult to totally gauge everything but we should know in a few hours how well system is operating. Job well done.
We have been using Texas Air Zone for the past decade after an extended search to replace a well known vendor who had not done acceptable work. They have always been reliable and have kept our large home in University Park running efficiently. Brett, Armando and a large reliable crew are always responsive to our…
I am in a house that is owned by my family and we have been here since April of 2008. The 2 HVAC units are 32 and 24 years old respectively. I am selling this house at the begiining of 2027 and do not want to sink $15k into a new unit. 4 days ago the upstairs unit stopped blowing cold air. Knowing the units both…
As always Tex AirZone showed up on time, did the work in a timely manner and explained a couple of things that I can address in the spring. Edgar explained everything very thoroughly of the repairs that need to be addressed. I renewed my maintenance agreement for both of my units. I would definitely recommend you to my friends. .
Edgar was great very focused hard-working
Excellent service. You now have a long- term customer
I always have a positive experience with Texas Airzone employees and today was no different. But Logan was so helpful and polite and experienced I have to give him extra props! Thank you Logan you’re amazing!
Always the greatest
The Technician, Roy, was friendly, knowledgeable, and very professional.
Owen, was an excellent & knowledgeable rep for your company. He was polite, respectful & thorough. He diagnosed and fixed the issue for a very reasonable charge for his service. We'd request him again anytime in the future.
Update 2026: another great experience with Texas AirZone. Oswaldo and Paco completed a brand new HVAC install. Arrived on time and finished under 6 hours. Excellent communication and costumer service. Carlos G took care of the consult/estimate and spent plenty of time explaining the options. I will continue to…
Roy was a lifesaver, our AC went out and he was extremely helpful, courteous and professional and got us the part and repairs we needed ASAP. Would highly recommend Roy and Texas Air.
Second time working with him and he has done great work.
Timely, stayed late to fix all our problems.
There is no one better in HVAC than Texas AirZone and Issac - period! As a contractor myself, reliability is the key and they are the best in the business!
I had the best experience with Frank and the team at Texas AirZone. I called for an appointment and they were able to come out the very next day. Right on time too! Frank was awesome. He listened to me explain the issue and then explained each issue carefully and thoroughly. I’m a new homeowner and pretty…
Fabulous service! Quick with helpful hints.
We have been customers since 2013 and have always received amazing customer service, technical support and worked with professional technicians who take the time to explain what they’ve done, what needs to be done and why. Reliable and responsive. Would gladly recommend. I also want to take a moment to thank…
We have great experiences with our tech!
Greg is trustworthy, efficient and customer centric.
I scheduled an appointment with Texas AirZone to service my upstairs HVAC units. The technician who serviced my address, Frank Rodriguez, was extremely knowledgeable about the issues affecting my HVAC system, and gave me a great thorough list of maintenance tips and suggestions for future reference. He correctly…
My technician today was Carlos Ordaz and he is the bomb! He listened to my experience/concerns with the AC, quickly assessed what the problem was, and fixed it! He told me why it was failing, which I always appreciate - I'm the kind of person who needs to understand why and how something works or fails. He also gave…
Texas Airzone and Greg are the best in the business!
Great experience as always with the crew at Texas Air Zone. Highly recommend them for any HVAC work! Always professional, courteous, and knowledgeable!
I highly recommend Texas AirZone for anything A/C related. They did a fantastic job replacing my compressor/condenser. The new installation was professionally and cleanly done both in my attic and outside. Very happy with the outcome.
Had my AC system check today. My service tech, initials J. B. Was just the nicest guy. Kind, helpful, efficient, knowledgeable. He spent time to thoroughly clean my outside unit, explained everything, checked the inside. Reprogrammed my thermostat that I had managed to mess up and couldn’t fix! When he reported he…
Outstanding and resourceful. Fantastic service with lots of insight, professional and kind.
Frank arrived early got right to work and had us cleaned and back up in running with in the hour. Super polite and courteous asked us if we had any questions went over the details of his inspection. I’ll give the service 110%.
I started using Texas Air Zone a few years ago for maintenance and repairs. I just had to replace two heating and air conditioning units plus new ductwork. I couldn't be happier with the work that was done and I think the price was fair. The crew was efficient, professional and thorough. They left the attic areas…
Bryan was great. Explained solutions to our problem. Showed up when he said he would. Snd cleaned up everything. Wonderful experience. New plumbing service is top notch.
Springtime in North Texas is known for large amounts of allergens in the air as plants and trees bud. This week we had Texas Air do major duct cleaning for our house. They put in medical grade filters and ionizing machines. What a difference. It required a full day of work and probably saved us several trips to the…
We have used Texas AirZone extensively for HVAC and now for plumbing as well, now that they offer this! Entire team is so knowledgeable, fair, and professional to work with. We have dealt with our fair share of contractors and these are the best of the best!
Great customer service. As always. Mario was here on time. He called in advance. Answered all my questions and checked my AC unit out. Thanks Texas Air Zone!
Very professional and knowledgeable technicians.
Holy crap! Ive had 3 companies come out and look at our AC and each of them told me to basically do a system replacement and that the job to be done was literally impossible. But then comes Jason with the skills of a surgeon to fix the impossible! Thank you sir and Texas AirZone. Their service was the friendliest,…
Bryan was excellent helped me with my issues and so knowledgeable and friendly.
Carlos O went above and beyond on addressing our issues. He showed up right on time and communicated the issues and resolved them same day. Thanks Carlos!
I have used Texas Air Zone since 2015. They have proven to me they are the best in the DFW area. I have tried several well-known HVAC companies, and none are even in the ballpark with these guys. They have installed a new Heat Pump/ heater combo, fixed old ductwork, maintained my unit, repaired problems under…
Used this company nearly two decades and wouldn’t use anyone else. Never disappointed in their product, quality of work and fair price.
As always, Carlos did a fantastic job and we are coooool in the hot summer. Great crew!! Excellent support and service. Thanks to the team at Texas Air Zone.
Greg did a great job for Texas Air Zone. Great service. Great communication. Thanks Greg
Over several years we've had numerous A/C drain line issues leading to multiple service calls in the middle of the summer. We spent significant money rerouting the lines but continued to have issues. Jason Deweese cleared the line but then asked, "why does this keep happening?" He ended up scoping the drain line,…
Ely was helpful and competent. He seems to have flawlessly installed our new AC while we were out of town. He was very helpful in setting up the remote software.
Greg was very courteous and professional. He came and inspected the unit and had the answer quickly. Good job Texas Air Zone!
Mario is great. Excellent service, friendly, knowledgeable and a great dude. 5 stars all the way. TxAirZone is great company for service and for new HVAC systems. Give them a call!
Very quick to respond and courteous professional service.
Hands down the best service, honest, accountable and super responsive — and in our case after hours when we really needed help. Can’t say enough! Your in good hands with these guys.
Consistently excellent service, on time, pleasant, professional, thorough, explains everything. Thank you, Roy.
I love this company. They are responsive, knowledgeable, friendly, reputable, trustworthy, thorough, professional. And they show up when they say they will!
Greg explains everything to us so we understand what our system is doing and what it needs. Extremely happy with this business!
Great customer service. They called me 6 months to check and see if we can schedule the maintenance on my HVAC units. Technician is respectful and knowledgeable. He makes recommendations on what we need to correct and fix. No pressure into buying anything or make any unnecessary changes to the units
Smooth process. Good and reliable company.
Very pleased with heating system preventative maintenance check up performed on my two units. Check was thorough and included a detailed report and pictures.
Isaac was great. He is very experienced and knowledgeable. Very professional.
Texas Airzone is the only service I will use! I can’t say enough great things about them!
Have been using them for years. Great company- trust worthy / good work/ honest / prompt. Frank is the man.
They do an awesome job from start to finish.
Easy to book an appointment that wasn’t an emergency. Arrived when expected. The technician was professional and thoughtful. I would recommend this company.
Replaced part to motor when system went down -dod a good job
We've been using Texas Air Zone for 7+ years. Always excellent service, fair prices, knowledgeable techs! Thank you :)
The team at Texas air zone always does a great job! They are professional timely and trustworthy and they always act in their customer’s best interest.
Brett did a great job and was very professional. Will definitely call them the next time we need A/C Services.
Texas Airzone has been keeping watch over our residential heating and cooling system for over 5 years. The technicians have always been thorough in their explanation of preventive service reports. Any recommendations are prioritized for severity and urgency. Roy has been our technician for the last 2 years and…
Have always loved Texas Airzone. They are so friendly and reliable. My technician Brett is always courteous and thorough in his work.
We have been Texas AirZone customers since we bought this house 10 years ago and they always take great care of us. Roy was amazing. He was thorough and answered all of our questions and even made some cost saving tips and suggestions. Our AC is back up and running now.
Carlos was professional, prompt and very detailed. Highly recommend this company.
I’ve been using Texas Airzone for many years — always great service and fair pricing. Will continue to be a customer!
We chose Texas Air Zone as our air conditioning service provider over 15 years ago and have been 100% pleased with the service they have provided over the years. At our previous home they installed new units (both conventional units and mini-splits), replaced ductwork, and kept ancient units running well far longer…
Roy is the best. Roy checks everything, explains everything and is a pleasure to deal with.
The team at Texas AirZonehas been outstanding throughout the years. I’d like to say a special thank you to Brett (technician). his professionalism and all-around great attitude during each visit is the key reason we continue to use Texas AirZone.
Super professional and came out the same day! Very reasonable pricing too!
Did full HVAC system and ductwork replacement 3 years ago. The install was professionally done and easy to deal with. Excellent financing was available through their company as well. No problems with the system, has worked well everyday since the install and lowered our electric needs. We do the twice yearly service…
I contacted Texas AirZone based on the reviews of this site. We had a particularly tricky compressor and the team solved it. Great responsiveness, solid pricing and knowledgeable technicians. They don't automatically push for getting a new unit and you feel like you've found your go to provider.
Texas Airzone is THE BEST! We have used their services for about 6 years and recommend them to family and friends. Reasonable prices, great communication and overall, the best in business! Isaac Z is our tech usually, but we have used others and all were just wonderful!
I was very pleased w person who answered my call — proficient and friendly. Unbelievably, she was able to get a tech out to me very soon. It was sweltering outside and my ac was failing. The tech was friendly and checked my system quickly. He answered all my questions re outcome of checkups and i asked a lot of…
Very personal and professional. Great service too!
Thank you to Texas Air Zone for being being professional, friendly, on time, and reasonable! Best A/C company ever!
Great service guy Francisco!
My wife and I were very satisfied with Texas AirZone LLC's work at our house. They arrived on time, assessed very quickly what was wrong and what we needed. We wouldn't hesitate to use them again or recommend them to others.
Roy was efficient, well informed and pleasant to work with.
We've been using Texas AirZone for several years. They do good work and we highly recommend them.
we got our a/c and heating system updated about 3 years ago. the new unit is now located in the attic supposed to be more efficient this way. this spring when temps got high the a/c kicked on and it smelled bad like dirty laundry! very unpleasant, called them out and they recommended a treatment they do every 6…
This operation is very well- run. They are not only prompt, knowledgeable, and reliable, they make service and maintenance easy with reminders and easy pay options. Highly recommended.
Good communicators, prompt, professional and efficient.
I was referred to Texas AirZone by my cousin who has used them for several years in Preston Hollow. They installed a new A/C and heating system in her house and have performed general maintenance for her as well. I’ve been using Texas AirZone exclusively for the last three years and they have never, ever…
They have always been responsive and honest with us. I have recommended them to my neighbors and they have treated them well also.
Frank explained everything to me as he checked things out. He was very thorough and professional.
Isaac always does an excellent job and explains what is going on very well. I have been using his services for years and he is always prompt and provides excellent service.
Speedy, professional and cost effective business! I’d gotten quote from home warranty to replace a damper motor on my split System and not only was Roy diligent in confirming my findings and fairly priced, but he was able to order and install the part next day in less than 30 minutes! Every interaction with their…
Amazing service- after a very long day working for the servicemen, they showed up at 9 pm to keep us from having another hot sleepless night . Will definitely use your services again when necessary! Thank you so much!
They techs are always professional & super knowledgeable. They walk you thru every part of what they are doing & why in language you can understand. Friendly techs who are efficient with their time. We get the same tech every time, and he knows our home & HVAC systems like they were his own. Fair pricing, & great customer service with scheduling.
None beside... None above... Texas Air Zone is a highly reputable company that has serviced our two-unit house for 10 years. Before finding TAZ we tried multiple companies, all with various issues/concerns ranging from not fixing/catching issues or recommending changes/upgrades that weren't needed to water…
Jessie did great work on semiannual check up.
I’ve used Texas Airzone for 7.5 years and they continue to provide expert, excellent service for our HVAC and wine cellar cooling systems. We have a maintenance agreement to have our HVAC units serviced twice a year (once for cooling & once for heating) which has extended the life of our system. They are…
Texas Air Zone is the best! All employees are professional, knowledgeable and courteous. The Texas Air team kept our ancient HVAC system going far longer than anyone could have anticipated (a miraculous 33 years!) then did a super job installing our new system. We recommend Texas Air with no reservations.
This is the most reliable and effective Heating and Air conditioning service company in the Dallas Metroplex. I've not been disappointed with them for the last 8 years that I've used them. I would stand behind them 100%
Great service!
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vs category
Blue = Texas, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%40+14Reliability 15%46+6.9Craft & service 20%66+13.2Value 10%60+6Momentum 8%29+2.3Track record 7%77+5.4Accountability 5%20+1Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
