HVAC CONTRACTORS · DALLAS, TX
Texas AirZone LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%40+14Reliability 15%46+6.9Craft & service 20%66+13.2Value 10%60+6Momentum 8%29+2.3Track record 7%77+5.4Accountability 5%20+1Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.49SCORE

Texas AirZone LLC

Better than 46% of HVAC contractors · #36 of 67

4.9★907 Google reviewsGoogle star rating as shown on Google Maps.
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
44%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Texas AirZone LLC for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.59
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$955
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 59 Google reviews tagged “HVAC system repair” · showing 20

★★★★★ Brandy · Edited a day ago

Carlos was great and paid close attention to detail and cleanliness.

Not sureHVAC system repair
★★★★★ Josh · Edited 3 months ago

Update 2026: another great experience with Texas AirZone. Oswaldo and Paco completed a brand new HVAC install. Arrived on time and finished under 6 hours. Excellent communication and costumer service. Carlos G took care of the consult/estimate and spent plenty of time explaining the options. I will continue to…

Paid $100–200Great priceCleaningHVAC system repairHVAC system maintenance
★★★★★ Demian · Edited 4 months ago

There is no one better in HVAC than Texas AirZone and Issac - period! As a contractor myself, reliability is the key and they are the best in the business!

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Ramsay · Edited a year ago

Always very professional and courteous. Greg, the service technician, took time to fully explain the issue and was very polite and respectful of our home.

HVAC system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Kyle · Edited a year ago

Jason was great. Tons of help with my system and had great suggestions on how to improve it.

CleaningHVAC system repairInstall AC+ Value
★★★★★ James · Edited a year ago

Texas Air Zone was impressive. The quality of their work is at a different level from a quality standpoint. Price was competitive crew was great but the work was like a work of art. I highly recommend TAZ.

Great priceHVAC system repair
★★★★★ Howard · a year ago

Mario is great. Excellent service, friendly, knowledgeable and a great dude. 5 stars all the way. TxAirZone is great company for service and for new HVAC systems. Give them a call!

HVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ J · a year ago

Customer service is great when you call to make an appointment. The technician showed up on time and went straight to work. Luis was very professional found the problem quickly and was able to fix it. I would highly recommend this company as I have friends who recommended it to me and I see why.

Reasonable priceHVAC system repair
★★★★★ Dallas · Edited a year ago

Frank Rodriguez at Texas Air Zone in Dallas was outstanding. Very knowledgeable and trustworthy. I highly recommend Texas Air Zone and Frank!

Great priceHVAC system repairHVAC system maintenance
★★★★★ Jose · Edited a year ago

Greg LeCrone is by far, not only the most knowledgeable expert technician, but has the best customer service attitude. He is the very definition of “above and beyond” in all he does. We are very grateful that he is our AC go-to guy.

HVAC system repairHVAC system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ John · Edited a year ago

Honest and fast. Highly recommend these guys.

HVAC system repairHVAC system maintenance+ Responsiveness+ Quality+ Professionalism
★★★★★ Tracy · Edited a year ago

I love this company. They are responsive, knowledgeable, friendly, reputable, trustworthy, thorough, professional. And they show up when they say they will!

HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness
★★★★★ vicki · Edited a year ago

Greg explains everything to us so we understand what our system is doing and what it needs. Extremely happy with this business!

HVAC system repairA/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Carter · 3 years ago

Texas Air Zone replaced my unit and added ducting for better efficiency. They were so good, professional, clean and courteous. They explained everything in detail and walked us through the entire process so we understood how our system works and the best way to use it for our likes. Highly recommend

HVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Walter · 3 years ago

Love Texas Airzone! Always on time, knowledgeable and professional.

CleaningHVAC system maintenanceHVAC system repair+ Professionalism
★★★★★ Mike · 3 years ago

Have been using them for years. Great company- trust worthy / good work/ honest / prompt. Frank is the man.

A/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Ryan · 3 years ago

Prompt service and customer service the best!! Brett our technician was amazing!!!

HVAC system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Judy · Edited 3 years ago

TX Air Zone responded to a Saturday afternoon call in September when our family room AC stopped working. I had a party planned. The on-call technician arrived within an hour, diagnosed the problem and fixed it Monday morning.

HVAC system maintenanceHVAC system repairA/C system repair+ Responsiveness+ Professionalism
★★★★★ Afi · 3 years ago

Texas Airzone is local, always personable and they do a great job!! Been using them for over 20 Years and no complaints!

HVAC system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Chad · 3 years ago

Carlos was great! He quickly diagnosed the problem and had my AC fixed in 2 hours

HVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality

Show more HVAC system repair reviews (39 more) →

vs category

Blue = Texas, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (15 reviews)2024-Q2: 4.00★ (4 reviews)2024-Q3: 4.73★ (15 reviews)2024-Q4: 5.00★ (6 reviews)2025-Q1: 5.00★ (31 reviews)2025-Q2: 4.91★ (47 reviews)2025-Q3: 5.00★ (64 reviews)2025-Q4: 4.89★ (36 reviews)2026-Q1: 5.00★ (36 reviews)2026-Q2: 4.91★ (46 reviews)2026-Q3: 4.86★ (70 reviews)2026-Q4: 5.00★ (16 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$216-33% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 36%Reasonable 57%Overpriced 1%Not sure 5%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%40+14Reliability 15%46+6.9Craft & service 20%66+13.2Value 10%60+6Momentum 8%29+2.3Track record 7%77+5.4Accountability 5%20+1Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
40
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
46
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
66
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
60
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
29
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
77
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
20

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+232 / −0
Professionalism
+269 / −0
Responsiveness
+241 / −0
Punctuality
+230 / −0
Value
+181 / −0

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