HVAC CONTRACTORS · DALLAS, TX
Texas AirZone LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%40+14Reliability 15%46+6.9Craft & service 20%66+13.2Value 10%60+6Momentum 8%29+2.3Track record 7%77+5.4Accountability 5%20+1Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.49SCORE

Texas AirZone LLC

Better than 46% of HVAC contractors · #36 of 67

4.9★907 Google reviewsGoogle star rating as shown on Google Maps.
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
44%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Texas AirZone LLC for heating system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$292
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 47
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 47 Google reviews tagged “Heating system maintenance” · showing 40

★★★★★ Jim · Edited 3 weeks ago

Thorough, timely, and highly professional

Paid $200–400Great priceHeating system maintenance+ Responsiveness+ Punctuality+ Professionalism
★★★★★ John · 2 months ago

Always appreciate their help. Was just recently serviced by Jose Briones, and he did great. He was helpful, quick, clean, and informed me of everything I should know about my system. I’d recommend TAZ and Jose to anyone needing assistance with their HVAC.

Paid $1–200Great priceHVAC system maintenanceA/C system maintenanceHeating system maintenance
★★★★★ Demian · Edited 4 months ago

There is no one better in HVAC than Texas AirZone and Issac - period! As a contractor myself, reliability is the key and they are the best in the business!

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Christopher · Edited 4 months ago

We have been customers since 2013 and have always received amazing customer service, technical support and worked with professional technicians who take the time to explain what they’ve done, what needs to be done and why. Reliable and responsive. Would gladly recommend. I also want to take a moment to thank…

Reasonable priceA/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Monika · Edited 6 months ago

Outstanding and resourceful. Fantastic service with lots of insight, professional and kind.

Paid $1–100Great priceHVAC system maintenanceA/C system maintenanceHVAC duct & vent repair
★★★★★ John · Edited 6 months ago

Bryan was great. Explained solutions to our problem. Showed up when he said he would. Snd cleaned up everything. Wonderful experience. New plumbing service is top notch.

Paid $1,000+Great priceA/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Connor · 10 months ago

Jason showed up on time and was very knowledgeable. Appreciated the extra time he spent with me answering my questions

Paid $200–300Reasonable priceHeating system maintenance
★★★★★ Dean · Edited a year ago

Greg is the best! So personable and his knowledge of the HVAC system is amazing!

Great priceHeating system maintenance+ Quality
★★★★★ LARRY · a year ago

I have used Texas Air Zone since 2015. They have proven to me they are the best in the DFW area. I have tried several well-known HVAC companies, and none are even in the ballpark with these guys. They have installed a new Heat Pump/ heater combo, fixed old ductwork, maintained my unit, repaired problems under…

Great priceA/C system maintenanceHVAC duct & vent repairHeating system installation
★★★★★ Lisa · Edited a year ago

Used this company nearly two decades and wouldn’t use anyone else. Never disappointed in their product, quality of work and fair price.

Great priceHeating system installationHeating system maintenance
★★★★★ Jamal · Edited a year ago

Great people to work with. Their Technician Mr. Frank was very professional and knowledgeable about his work. Answered all my questions and pointed out things which I need to be paying attention to in order to keep the system running smoothly.

Heating system maintenance
★★★★★ Joe · Edited a year ago

Very quick to respond and courteous professional service.

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Chuck · Edited a year ago

Hands down the best service, honest, accountable and super responsive — and in our case after hours when we really needed help. Can’t say enough! Your in good hands with these guys.

HVAC system maintenanceA/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Tracy · Edited a year ago

I love this company. They are responsive, knowledgeable, friendly, reputable, trustworthy, thorough, professional. And they show up when they say they will!

HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness
★★★★★ vicki · Edited a year ago

Greg explains everything to us so we understand what our system is doing and what it needs. Extremely happy with this business!

HVAC system repairA/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Mike · 3 years ago

Have been using them for years. Great company- trust worthy / good work/ honest / prompt. Frank is the man.

A/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Nate · Edited 3 years ago

Easy to book an appointment that wasn’t an emergency. Arrived when expected. The technician was professional and thoughtful. I would recommend this company.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Punctuality+ Quality+ Professionalism
★★★★★ Roger · 3 years ago

Texas Air installed our new American Standard furnace & ac unit in July 2022. From beginning to end the installation process was painless. Isaac was our rep during the purchase phase and I appreciate that he was thorough in explaining the benefits the system options that were available. It is almost a year later and…

Heating system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Jennifer · 3 years ago

I’ve been using Texas Airzone for many years — always great service and fair pricing. Will continue to be a customer!

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Blue · Edited 3 years ago

We chose Texas Air Zone as our air conditioning service provider over 15 years ago and have been 100% pleased with the service they have provided over the years. At our previous home they installed new units (both conventional units and mini-splits), replaced ductwork, and kept ancient units running well far longer…

A/C system maintenanceCleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
★★★★★ Alan · 3 years ago

Out within an hour of calling Diagnosed the problem in minutes Repair completed within a half hour Mario, technician, explained everything along the way Will continue to use them

Heating system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
★★★★ DeeDee · 3 years ago

The service person was very professional & courteous!!!

Heating system maintenanceService not listed+ Quality+ Professionalism
★★★★★ Onur · 3 years ago

Texas Air Zone has been our service provider for many years. They have always performed very well. Roy was very courteous and knowledgeable. I trust Texas Air Zone and I value their professionalism.

CleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Brooke · 3 years ago

Did full HVAC system and ductwork replacement 3 years ago. The install was professionally done and easy to deal with. Excellent financing was available through their company as well. No problems with the system, has worked well everyday since the install and lowered our electric needs. We do the twice yearly service…

A/C system maintenanceHeating system maintenanceHVAC system maintenance
★★★★★ Connie · Edited 4 years ago

Once again, Texas AirZone stood behind their work and replaced a recently installed but defective motor at no added expense to me. When the technician could not find the problem, he called in the manager who immediately arrived, the cause of problem diagnosed and the motor replaced. Thank you, Roy, Craig and the…

Heating system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ JH · 5 years ago

I was referred to Texas AirZone by my cousin who has used them for several years in Preston Hollow. They installed a new A/C and heating system in her house and have performed general maintenance for her as well. I’ve been using Texas AirZone exclusively for the last three years and they have never, ever…

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Julie · 5 years ago

I’ve used Texas Airzone for 7.5 years and they continue to provide expert, excellent service for our HVAC and wine cellar cooling systems. We have a maintenance agreement to have our HVAC units serviced twice a year (once for cooling & once for heating) which has extended the life of our system. They are…

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Quality+ Professionalism
★★★★★ Paul · Edited 5 years ago

Texas Air Zone is the best! All employees are professional, knowledgeable and courteous. The Texas Air team kept our ancient HVAC system going far longer than anyone could have anticipated (a miraculous 33 years!) then did a super job installing our new system. We recommend Texas Air with no reservations.

A/C system maintenanceHeating system maintenanceHVAC system maintenance
★★★★★ Robert · 5 years ago

Professional and thorough, would recommend.

Heating system maintenanceHVAC system maintenanceInstall AC
★★★★★ Patrick · 5 years ago

Professional and answered any questions. Communication was simple and timely response.

Heating system maintenance+ Punctuality+ Quality+ Professionalism
★★★★★ Integris · 5 years ago

This is the most reliable and effective Heating and Air conditioning service company in the Dallas Metroplex. I've not been disappointed with them for the last 8 years that I've used them. I would stand behind them 100%

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
★★★★★ Jennifer · 5 years ago

Very professional. Performed the maintenance check up with no problems.

Heating system maintenance+ Punctuality+ Professionalism
★★★★★ corinna · 5 years ago

Brent came out for maintenance check on heating system. Great guy! Thorough and quick.

Heating system maintenance
★★★★★ Elizabeth · Edited a year ago

Rating only, no written review.

Heating system maintenance
★★★★★ Scott · 3 years ago

Rating only, no written review.

Heating system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Allen · 3 years ago

Rating only, no written review.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ carl · 3 years ago

Rating only, no written review.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Joseph · 4 years ago

Rating only, no written review.

Heating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Mark · Edited 4 years ago

Rating only, no written review.

A/C system maintenanceHeating system maintenance+ Responsiveness
★★★★★ Harvey · 4 years ago

Rating only, no written review.

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality

Show more heating system maintenance reviews (7 more) →

vs category

Blue = Texas, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (15 reviews)2024-Q2: 4.00★ (4 reviews)2024-Q3: 4.73★ (15 reviews)2024-Q4: 5.00★ (6 reviews)2025-Q1: 5.00★ (31 reviews)2025-Q2: 4.91★ (47 reviews)2025-Q3: 5.00★ (64 reviews)2025-Q4: 4.89★ (36 reviews)2026-Q1: 5.00★ (36 reviews)2026-Q2: 4.91★ (46 reviews)2026-Q3: 4.86★ (70 reviews)2026-Q4: 5.00★ (16 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$216-33% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 36%Reasonable 57%Overpriced 1%Not sure 5%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%40+14Reliability 15%46+6.9Craft & service 20%66+13.2Value 10%60+6Momentum 8%29+2.3Track record 7%77+5.4Accountability 5%20+1Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
40
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
46
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
66
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
60
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
29
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
77
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
20

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+232 / −0
Professionalism
+269 / −0
Responsiveness
+241 / −0
Punctuality
+230 / −0
Value
+181 / −0

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