HVAC CONTRACTORS · DALLAS, TX
Texas AirZone LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%40+14Reliability 15%46+6.9Craft & service 20%66+13.2Value 10%60+6Momentum 8%29+2.3Track record 7%77+5.4Accountability 5%20+1Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.49SCORE

Texas AirZone LLC

Better than 46% of HVAC contractors · #36 of 67

4.9★907 Google reviewsGoogle star rating as shown on Google Maps.
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
44%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Texas AirZone LLC for thermostat repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$396
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 40

All 13 Google reviews tagged “Thermostat repair”

★★★★★ Jeremy · 3 months ago

Always the greatest

HVAC system maintenanceA/C system maintenanceHeating system repair
★★★★★ Demian · Edited 4 months ago

There is no one better in HVAC than Texas AirZone and Issac - period! As a contractor myself, reliability is the key and they are the best in the business!

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Kyle · Edited a year ago

Jason was great. Tons of help with my system and had great suggestions on how to improve it.

CleaningHVAC system repairInstall AC+ Value
★★★★★ Chuck · Edited a year ago

Hands down the best service, honest, accountable and super responsive — and in our case after hours when we really needed help. Can’t say enough! Your in good hands with these guys.

HVAC system maintenanceA/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Blue · Edited 3 years ago

We chose Texas Air Zone as our air conditioning service provider over 15 years ago and have been 100% pleased with the service they have provided over the years. At our previous home they installed new units (both conventional units and mini-splits), replaced ductwork, and kept ancient units running well far longer…

A/C system maintenanceCleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
★★★★★ _ · 3 years ago

Very quick and professional. Clearly explained what he was doing and how he permanently fixed the issue.

HVAC system repairRepair HVACThermostat repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Charlotte · 4 years ago

I have used Texas Air Zone for several years. They are incredible! I have routine maintenance done twice a year. Over the weekend my thermostat stopped showing a display . I called this morning and they came out this afternoon. They quickly replaced the faulty thermostat. They are always professional and…

Thermostat repair
★★★★★ JH · 5 years ago

I was referred to Texas AirZone by my cousin who has used them for several years in Preston Hollow. They installed a new A/C and heating system in her house and have performed general maintenance for her as well. I’ve been using Texas AirZone exclusively for the last three years and they have never, ever…

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Julie · 5 years ago

I’ve used Texas Airzone for 7.5 years and they continue to provide expert, excellent service for our HVAC and wine cellar cooling systems. We have a maintenance agreement to have our HVAC units serviced twice a year (once for cooling & once for heating) which has extended the life of our system. They are…

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Quality+ Professionalism
★★★★★ Caroline · 3 years ago

Rating only, no written review.

HVAC system maintenanceHVAC system repairHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Tim · 4 years ago

Rating only, no written review.

HVAC system maintenanceThermostat repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Bruce · 5 years ago

Rating only, no written review.

Thermostat repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Luke · 5 years ago

Rating only, no written review.

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Texas, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (15 reviews)2024-Q2: 4.00★ (4 reviews)2024-Q3: 4.73★ (15 reviews)2024-Q4: 5.00★ (6 reviews)2025-Q1: 5.00★ (31 reviews)2025-Q2: 4.91★ (47 reviews)2025-Q3: 5.00★ (64 reviews)2025-Q4: 4.89★ (36 reviews)2026-Q1: 5.00★ (36 reviews)2026-Q2: 4.91★ (46 reviews)2026-Q3: 4.86★ (70 reviews)2026-Q4: 5.00★ (16 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$216-33% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 36%Reasonable 57%Overpriced 1%Not sure 5%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%40+14Reliability 15%46+6.9Craft & service 20%66+13.2Value 10%60+6Momentum 8%29+2.3Track record 7%77+5.4Accountability 5%20+1Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
40
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
46
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
66
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
60
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
29
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
77
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
20

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+232 / −0
Professionalism
+269 / −0
Responsiveness
+241 / −0
Punctuality
+230 / −0
Value
+181 / −0

Compare with