Experts Reviews · Company report
Texas AirZone LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%77+27Reliability 15%76+11.4Craft & service 20%99+19.8Value 10%67+6.7Momentum 8%27+2.2Track record 7%76+5.3Accountability 5%15+0.8Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Texas AirZone LLC

Dallas, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 907 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and satisfaction; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Texas AirZone LLC is better than 77% of HVAC contractors.B
77
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Texas AirZone LLC is better than 76% of HVAC contractors.B
76
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Texas AirZone LLC is better than 99% of HVAC contractors.A
99
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Texas AirZone LLC is better than 67% of HVAC contractors.B
67
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Texas AirZone LLC is better than 27% of HVAC contractors.D
27
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Texas AirZone LLC is better than 76% of HVAC contractors.B
76
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Texas AirZone LLC is better than 15% of HVAC contractors.F
15

Reviews for your job

Customers hired Texas AirZone LLC for 8 kinds of job.

Texas AirZone LLC for ductless heating & a/c services

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$827–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Ductless heating & A/C services”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Ductless heating & A/C services”

ChristopherLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We have been customers since 2013 and have always received amazing customer service, technical support and worked with professional technicians who take the time to explain what they’ve done, what needs to be done and why. Reliable and responsive. Would gladly recommend. I also want to take a moment to thank…

Reasonable priceA/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Theresa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have been using Texas AirZone for more than 5 years. They have always been responsive and excellent in quality of work and service. This latest project was installing a mini-split in a room without much airflow. From inspection to estimate to installation and a cold room within a week. Very pleased with my Texas AirZone team!

Paid $1,000+Reasonable priceDuctless heating & A/C services
Katharine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We have used Texas AirZone extensively for HVAC and now for plumbing as well, now that they offer this! Entire team is so knowledgeable, fair, and professional to work with. We have dealt with our fair share of contractors and these are the best of the best!

Great priceHVAC system maintenanceA/C system maintenanceHeating system repair
Carla14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Tx AirZone is trust worthy. They are detailed and care about you and your AC/Heating system working properly. They installed 3 new systems in my house and they are working amazingly. They cleaned up and were very conscientious about not tearing up my home. Tx AirZone gave us a really good deal since it is…

HVAC system maintenanceHeating system installationInstall thermostat
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Was on time did a great job. Would and do recommend them!! Very helpful

CleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Blue7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We chose Texas Air Zone as our air conditioning service provider over 15 years ago and have been 100% pleased with the service they have provided over the years. At our previous home they installed new units (both conventional units and mini-splits), replaced ductwork, and kept ancient units running well far longer…

A/C system maintenanceCleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
katy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Always great!

Ductless heating & A/C servicesHVAC system repair+ Quality+ Value
JHLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was referred to Texas AirZone by my cousin who has used them for several years in Preston Hollow. They installed a new A/C and heating system in her house and have performed general maintenance for her as well. I’ve been using Texas AirZone exclusively for the last three years and they have never, ever…

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
Integris15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is the most reliable and effective Heating and Air conditioning service company in the Dallas Metroplex. I've not been disappointed with them for the last 8 years that I've used them. I would stand behind them 100%

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality

Price

$216-33% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 57%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance214$37–$295
A/C system maintenance141$39–$393
A/C system repair66$209–$786
HVAC system repair59$205–$933
Repair HVAC48$216–$495
Heating system maintenance47$39–$251
Install AC39$1.4k–$3.2k
Heating system installation38$1.4k–$2.8k

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