Medical clinic · Amarillo, TX · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%95+29.2Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 11 psychologistsiPosition by Experts Score among all companies we track in this category. · better than 30%
4.9★★★★★102 Google reviews · 3 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Texas Tech Physicians: Psychiatry Clinic at a glance
Google reviewers rate the clinic 4.9 out of 5 based on 102 reviews, with the owner responding to 15 percent of them. Patients frequently praise the psychiatrists for their active listening, compassionate communication, and personalized medication management combined with counseling. Staff members are also noted for their professionalism and helpfulness during appointments and billing. The primary criticism from low-star reviewers involves a perception that providers do not adequately listen to patient concerns and a complaint regarding the refusal to accept TRICARE insurance.
Google rating: 4.9 out of 5 from 102 reviews (98% five-star).
Reviews on this page: 102 Google reviews (47 with written comments, 2 with photos).
Owner responses: the business replied to 15% of reviews.
Most recent review: October 30, 2026.
Service: Psychologist serving Amarillo, Texas.
Data from Google, last updated November 5, 2026.
Score profile vs other psychologists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyPsychologists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Texas Tech Physicians: Psychiatry Clinic: 97/100 on this factor. Category median: 97.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Texas Tech Physicians: Psychiatry Clinic: 95/100 on this factor. Category median: 98.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Texas Tech Physicians: Psychiatry Clinic: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 59.–
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Bar = this company · dark tick = category median.
Star ratings
102 Google reviews we collected
4.9of 5
5 stars10098%
4 stars00%
3 stars00%
2 stars00%
1 star22%
Praise vs complaints
Phrases our text analysis found in 47 written reviews
100%praise
Praise46100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude2554%
Honesty & trust1022%
Would recommend49%
Speed & response37%
Communication37%
Price & value12%
What customers talk about
We read 47 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff were friendly and prompt with billing and appointment setting.”
“Jenkins has a genuinely concern for you as a patient.”
“Stark is extremely personable, caring, and relatable: I would recommend her to my sisters and twin brother.”
“She is patient, professional, and efficient in assisting me with appointments or other needs.”
“She listens to my concerns, explains options clearly, and involves me in decisions rather than just making them for me.”
People customers mention
Jenkins17 reviews
Stark12 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
VVince9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★
The staff were friendly and prompt with billing and appointment setting. Dr. Amy Stark is an active listener who treats each patient with extraordinary compassion and enthusiastically works to help solve the problems of any that walk through the door. She is well qualified in psychiatry, knows what she's doing and…
AannetLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
Dr Jenkins has helped me not just with medication management, but also helping me find the correct therapist. I am most grateful
CcarlaLocal Guide · 8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★
Dr. Stark is wonderful! She listens to you and truly cares about her patients. She and her staff are super kind!
JJacob2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
For all the private and public needs of the tri-state area the hub at Texas tech physicisan: psychiatry meets all the needs and demands of patients and their behavioral and temperamental patterns to secure the area is great as part of the best the area has to offer
MMargarett13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Dr. Stark is An Absolutely A Great Doctor, I feel that My Health is a priority to her when I go see her, the front office staff is great as well.
RRalf6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I’m very grateful for Dr. Stark’s care. She’s warm, approachable, and always makes me feel heard — a quality I value deeply in psychiatric treatment.
What sets her apart is how she designs personalized, effective treatment plans and skillfully combines counseling with medication management in just the right way for…
The staff were friendly and prompt with billing and appointment setting. Dr. Amy Stark is an active listener who treats each patient with extraordinary compassion and enthusiastically works to help solve the problems of any that walk through the door. She is well qualified in psychiatry, knows what she's doing and loves what she does. Consummate professionals all, and if a positive difference in your life can be made, this office will do all it can to make that difference.
F
Farhat Syed1 reviewiTotal number of Google reviews Farhat has written across all businesses on Google Maps, not just this one.
For all the private and public needs of the tri-state area the hub at Texas tech physicisan: psychiatry meets all the needs and demands of patients and their behavioral and temperamental patterns to secure the area is great as part of the best the area has to offer
J
JtLocal Guide · 33 reviewsiTotal number of Google reviews Jt has written across all businesses on Google Maps, not just this one.
