Google reviewers rate Thaiger Express, Pho & Thai Cafe 4.9 out of 5 based on 57 reviews, with the owner responding to all feedback. Customers consistently praise the authentic flavors of dishes like pho, pad Thai, and basil fried rice, noting that portions are generous and pricing is reasonable. Service is described as friendly, efficient, and attentive, with staff often helping guests navigate the menu. The small, cozy atmosphere and family-owned nature of the business are frequently highlighted. One minor criticism mentions that spring rolls are slightly expensive for their size, though overall sentiment remains positive.
Google rating: 4.9 out of 5 from 57 reviews (95% five-star).
Reviews on this page: 57 Google reviews (49 with written comments, 13 with photos).
Owner responses: the business replied to 100% of reviews.
Reviews from Google, shown as published (original wording, unedited).
MG
Michael Giffin5 reviews
★★★★★
Im from Alexandria and there are a lot of these not so much here in Newport news. The food is amazing and so is the service I definitely recommend 👌 and I'll be back for sure
Order type: Dine in
Price per person: $10–20
Wait time: No wait
Seating type: Indoor dining area
Response from the owner · a day ago
Glad you found me here in Newport News, Michael. Look forward to seeing you again!
I was so tired from working a long day and was going to another restaurant close by and i decided to try Thaiger Express …it is a cute spot and Chloe was so kind and helped me navigate the menu ..my drunken noodles with shrimp was wonderful! I will definitely be eating there often! Check it out! It’s a totally different restaurant but any of the other ones that have been in that same spot so I hope it stays around!
Order type: Take out
Price per person: $10–20
Group size: 3-4 people, Suitable for all group sizes
Wait time: No wait
Response from the owner · 3 days ago
Glad you gave Thaiger Express a shot, Gina! I'll let Chloe know she made your visit better. Hope to see you again soon for more drunken noodles!
The chicken pad Thai was delicious! I definitely want to try other dishes and appetizers. Friendly staff and fast take out for lunch. They have a few tables to eat there. Not a chain, support local family businesses!
Order type: Take out
Price per person: $10–20
Noise level: Quiet, easy to talk
Parking space: Plenty of parking
Parking options: Free parking lot
Response from the owner · a week ago
Thanks for the kind words, Leslei! Glad you enjoyed the chicken pad Thai. Can't wait for you to try more dishes!
We highly recommend Thaiger Express, Pho & Thai Cafe for authentic food! It’s a super cute, cozy spot with a few tables and some window bar seating. The pricing is good, the portions are big, and the sweet lady running the restaurant genuinely cares about your experience. Our favorites are the Thaiger Wings and Thaiger Basil Fried Rice, with the Drunken Thaiger coming in second. We want to comment on the Thaiger Boat Noodle Soup, which was interesting and unique with a really bold, rich broth. They offer a 3.5% cash discount and a 10% military discount!
Reservation: Reservations not required
Group size: Suitable for all group sizes
Wait time: No wait
Recommendation for vegetarians: Highly recommend
Vegetarian offerings: Large vegetarian selection
Parking space: Plenty of parking
Parking options: Free parking lot
Response from the owner · 3 weeks ago
Thanks so much, Elizabeth! I'm really happy you enjoyed the Thaiger Basil Fried Rice and the Boat Noodle Soup. Looking forward to having you back to try more dishes!
This place was awesome. The owner is super friendly and the food is fresh, favorable and plentiful. An exceptional variety of items to choose from. I was informed that they've only been open for 7 weeks. This was a great 1st impression we'll most definitely be back. P
Order type: Dine in
Meal type: Dinner
Group size: 2 people
Wait time: No wait
Response from the owner · a week ago
Thanks, Nichole! I'm really glad you had a great first visit. Can't wait to see you back here soon!
Awesome customer service (they gave us additional sauces and spices) and variety of drinks. The pho was incredibly rich and deep; I could drink that broth! Daydreamed about having it on a cold winter day. This will be my new go-to place for pho! <3
Order type: Dine in
Price per person: $20–30
Reservation: Reservations not required
Noise level: Quiet, easy to talk
Parking space: Plenty of parking
Parking options: Free parking lot
Response from the owner · a week ago
Glad you loved the pho! I’m always happy to share extra sauces and spices. Can’t wait to see you back here on a chilly day!