Google users rate The Axelrad Clinic 4.9 out of 5 based on 267 reviews, with the owner responding to 78% of them. Patients frequently describe the staff as welcoming and knowledgeable, noting that acupuncture treatments help manage IVF journeys, pain, stress, and hormonal issues. Many reviewers highlight the relaxing environment and improved energy levels after sessions. One negative review mentions a phone call being disconnected and not returned, though this appears isolated compared to the overwhelmingly positive feedback regarding punctuality and communication.
Google rating: 4.9 out of 5 from 267 reviews (97% five-star).
Reviews on this page: 267 Google reviews (241 with written comments, 3 with photos).
Owner responses: the business replied to 78% of reviews.
Most recent review: October 27, 2026.
Service: Acupuncture Clinic serving Spring Valley Village, Texas.
Data from Google, last updated October 28, 2026.
Photos
Customer reviews
4.9
★★★★★
267 reviews on Google
5★260
4★3
3★0
2★1
1★3
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 241 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I look forward to each session and love how knowledgeable she is.”
“It's been such a comforting and positive experience, and I couldn't recommend them enough!”
“I have had a wonderful experience at The Axelrad Clinic so far.”
“I honestly cannot say enough wonderful things about this place!”
“They so a great job of updating you and sending reminders on appointments and get back to you at a timely manner.”
“I always feel supported, listened to, and cared for.”
“Do yourself a favor and book the free consultation!”
People customers mention
Chris30 reviews
Jamie14 reviews
Jaime12 reviews
Xiuming9 reviews
Caity3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Love coming here during my Ivf journey! Everyone is so nice and welcoming! I look forward to my appointments each time. It is very relaxing and helps me really tune in for the time being.
Price assessment: Reasonable price
Response from the owner · 6 hours ago
Ely, it means a lot that you choose us during your IVF journey. We are so pleased our team creates a welcoming, relaxing space that helps you tune in and feel ready for each appointment. We look forward to continuing to support you.
Kate Meikle2 reviewsiTotal number of Google reviews Kate has written across all businesses on Google Maps, not just this one.
I’ve loved my experience at Axelrad Clinic so far. I’ve only been going for a couple of weeks but have already noticed a difference in my energy and hormones. If you are looking for an alternative to modern medicine that looks at the women’s body holistically then this is the place to go.
Response from the owner · a day ago
Kate, we’re thrilled to hear you’re already feeling more energetic and balanced after a few weeks. Thank you for trusting our holistic approach and for recommending us as an alternative to modern medicine. We look forward to supporting your continued progress.
Krystle Cantu10 reviewsiTotal number of Google reviews Krystle has written across all businesses on Google Maps, not just this one.
This clinic is so punctual and inviting. I absolutely love Jamie. I look forward to each session and love how knowledgeable she is. 10/10!!
Price assessment: Great price
Response from the owner · a day ago
Krystle, thanks for the wonderful review. We love hearing our punctual, welcoming setting and Jamie’s expertise make each session something you look forward to. We will share your 10/10 with Jamie and appreciate you choosing us.
Vicky Robinson2 reviewsiTotal number of Google reviews Vicky has written across all businesses on Google Maps, not just this one.
I have been most grateful to have found them. I have been in Houston about 4 years and told them the two people I miss the most is my hair dresser and Dr Tao, my acupuncturist in Dallas for about 20 years!!
I love the two ladies that have helped me so much here at Axelrad. Thank you all so much!!!
Price assessment: Not sure
Response from the owner · 6 days ago
Vicky, thank you for your kind words. We are honored to be among the people you value and delighted our team has been so helpful. Your gratitude means a great deal to us, and we are glad you found Axelrad. We look forward to supporting you on your journey.
Clara Hoag5 reviewsiTotal number of Google reviews Clara has written across all businesses on Google Maps, not just this one.
I have had a wonderful experience at The Axelrad Clinic so far. The acupuncturists and staff are knowledgeable and comforting. I have seen Xiuming the most - she is fantastic! After 4 months of acupuncture, I had excellent egg retrieval results (after previous cycles with low results). I’m looking forward to starting an embryo transfer soon!!!
Price assessment: Reasonable price
Response from the owner · a week ago
Clara, thank you for your kind review and for trusting us with your care. We are so glad Xiuming and our team provided comfort and expertise, and that your recent egg retrieval produced excellent results. We look forward to supporting you through your upcoming embryo transfer.
Safa Al-SaadawiLocal Guide · 28 reviewsiTotal number of Google reviews Safa has written across all businesses on Google Maps, not just this one.
I honestly cannot say enough wonderful things about this place! From the moment you walk in, you're welcomed into such a beautiful, peaceful, and relaxing environment. The entire staff is absolutely amazing, so warm, friendly, and genuinely caring!
I had never tried acupuncture in my life, but as I was going through my IVF journey and preparing for my frozen embryo transfer, I decided to give it a try. And I'm so glad I did! It has become one of my favorite parts of my self-care routine. Every session leaves me feeling incredibly relaxed, both physically and mentally. I always feel so calm afterward, and I usually end up having the best sleep!
I especially LOVE working with Jamie! She's absolutely wonderful, so funny, sweet, knowledgeable, and truly amazing at what she does. She knows exactly what she's doing and always makes me feel comfortable and at ease. She has such a positive energy that makes every appointment something I genuinely look forward to!
And I can't forget Lopita at the front desk! She's such a sweetheart, always so welcoming, kind, and helpful. She really makes the whole experience even better!
You can truly tell that everyone here cares about their patients and loves what they do. I'm so grateful I found this place during such an important and emotional chapter of my life. It's been such a comforting and positive experience, and I couldn't recommend them enough! ❤️
Response from the owner · a week ago
Safa, we are so moved by your kind words. Knowing our space and treatments have brought you calm and better sleep during your IVF journey means a great deal to us. Thank you for praising Jamie and Lupita, we will be sure to pass this along. We are grateful to support you and appreciate your recommendation.
Shahera MominLocal Guide · 20 reviewsiTotal number of Google reviews Shahera has written across all businesses on Google Maps, not just this one.
I’m so grateful for the care I’ve received at the clinic. Acupuncture has brought so many positive changes into my life and helped me feel more balanced from within. I always leave feeling refreshed and at peace!
Price assessment: Great price
Response from the owner · a week ago
Shahera, thank you for sharing your experience. We are delighted acupuncture has helped you find inner balance and that sessions leave you feeling refreshed and peaceful. We appreciate your trust and look forward to supporting your continued wellbeing.
Sarah McKinney4 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
I’ve been going for acupuncture for pots syndrome post covid and for menstrual symptom relief and neck and back pain, I can honestly say after 3 visits that I’ve seen noticeable improvement. I look forward to my treatments each week!
Response from the owner · a week ago
Sarah, we’re so happy to hear you’ve noticed improvement after just three visits. It’s great that you look forward to your weekly treatments. We appreciate you trusting us with your care and are committed to supporting your continued progress.
Farrah Faulk7 reviewsiTotal number of Google reviews Farrah has written across all businesses on Google Maps, not just this one.
I have been coming in for a few months now. It’s a very relaxing experience and have noticed improvements in pain since starting treatments. Everybody who works there has been really nice and accommodating.
Price assessment: Not sure
Response from the owner · a week ago
Farrah, thank you for sharing this. We are glad the treatments have brought you relief and that our team has been welcoming and flexible. Knowing your visits feel relaxing means a lot, and we look forward to supporting you as you continue.
Lauren Stombaugh11 reviewsiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
I always leave here feeling relaxed and refreshed!
Price assessment: Great price
Response from the owner · a week ago
Lauren, hearing that you leave feeling relaxed and refreshed brightens our day. We appreciate you sharing this and look forward to helping you unwind again on your next visit.
