Google reviewers rate The Beauty Bus highly, citing services like Botox, lip flips, facials, and brow treatments. Customers frequently praise the staff for explaining procedures thoroughly, offering personalized regimens, and maintaining a comfortable atmosphere without pressure sales or hidden fees. One recurring criticism notes that a client paid over $600 for Botox twice but perceived no visible difference, leading them to suspect diluted product and seek care elsewhere.
Google rating: 5.0 out of 5 from 233 reviews (98% five-star).
Reviews on this page: 233 Google reviews (169 with written comments, 4 with photos).
Owner responses: the business replied to 28% of reviews.
Most recent review: October 21, 2026.
Service: Beauty Salon serving Abilene, Texas.
Data from Google, last updated November 13, 2026.
Star ratings
233 Google reviews we collected
5.0of 5
5 stars22998%
4 stars31%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 169 written reviews
98%praise
Praise21698%
Complaints42%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8840%
Would recommend4922%
Quality & results3516%
Communication2310%
Honesty & trust188%
Speed & response63%
Price & value10%
What customers talk about
We read 169 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Friendly staff, clean office, and great Botox results.”
“Highly recommend if you’re searching for anything to be done this is the place!”
“…ce and immediately saw the difference more than likely they dilute it never again ill go to this place…”
“Great experience, she was incredibly thorough and took the time to explain everything in detail.”
“She explained everything throughly and was super professional!”
“I’ve gone twice to Kaleigh at The Beauty Bus and I honestly love her!”
“She creates a personalized regimen, responds to questions quickly, and tracks how things are going closely.”
“No pressure sales pitches No hidden fees or unexpected charges.”
People customers mention
Sara19 reviews
Cheyenne14 reviews
Kaleigh12 reviews
Botox9 reviews
Trammell6 reviews
Kayleigh5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
So disappointed went twice for botox paid over $600 and did not see any difference went to another place and immediately saw the difference more than likely they dilute it never again ill go to this place
Price assessment: Overpriced
Services: Service not listed
Response from the owner · 3 weeks ago
I’m sorry you didn’t have a good experience. We offer free follow ups and always want you to be happy with your treatments. Please give the office a call at 325-280-0984 to follow up with us.
Kelc1 reviewiTotal number of Google reviews Kelc has written across all businesses on Google Maps, not just this one.
I’ve gotten a lip flip 3 times here with Kaleigh, she’s absolutely amazing. Very gentle, talks with you through the whole process, and makes you feel extremely comfortable. Highly recommend if you’re searching for anything to be done this is the place!!
Price assessment: Great price
Services: Service not listed
paige glover5 reviewsiTotal number of Google reviews paige has written across all businesses on Google Maps, not just this one.
First time seeing Kaleigh for Botox & dissolving old filler. Great experience, she was incredibly thorough and took the time to explain everything in detail. Very professional and super knowledgeable! Would highly recommend her 😊
Price assessment: Great price
Response from the owner · 2 months ago
Thank you. So glad you had a great experience.
Kristen RiceLocal Guide · 57 reviewsiTotal number of Google reviews Kristen has written across all businesses on Google Maps, not just this one.
It's been over a week since DeAnna tinted my brows and I'm still in love with them! She took her time and they look AMAZING. I will definitely be back to see her soon!
Rebecca TownsendLocal Guide · 12 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
I love having Cheyenne work on my face! She is great at her job and treats me like royalty when I’m there. I know my wellbeing and comfort is her first priority. My skin always feel great when she’s finished.
Price assessment: Reasonable price
Services: Dermaplaning, Service not listed
Javi Barrera2 reviewsiTotal number of Google reviews Javi has written across all businesses on Google Maps, not just this one.
Kayleigh always takes the time to explain options and what suits me best. She is always willing to work with a budget when I have one. She is patient and listens to my needs. I won’t go to anyone else for my injectables!!!
Price assessment: Reasonable price
Services: Service not listed
Dave Belz9 reviewsiTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Cheyenne does a wonderful facial! I get the oxygenation facial with the lux add on and it is lovely!! I have used her for years and gotten many
different treatments!
Price assessment: Reasonable price
Services: Service not listed
Beth StoneLocal Guide · 57 reviewsiTotal number of Google reviews Beth has written across all businesses on Google Maps, not just this one.
Cheyenne is amazing! She always takes her time to make sure I am achieving my skin care goals. She is also great about responding if I have questions regarding my regime.
