Customers consistently praise the prompt communication, punctuality, and reasonable pricing associated with window, gutter, and roof cleaning services. Reviewers highlight the thoroughness of the work, including minor repairs and detailed explanations, while noting the provider's responsiveness to scheduling requests. With a perfect five-star rating from ninety-three reviews and a high owner response rate, the service is described as reliable and professional, with no recurring criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 93 reviews (99% five-star).
Reviews on this page: 93 Google reviews (88 with written comments, 4 with photos).
Owner responses: the business replied to 99% of reviews.
Reviews from Google, shown as published (original wording, unedited).
TJ
The Jcanflower4 reviews
★★★★★
Edward was awesome! He was professional, efficient and friendly. The windows in our downtown loft hadn’t been cleaned in almost a year and we had trouble getting help on most of the home services sites. I emailed Edward and he promptly responded. He was very communicative and even fit us in earlier than expected. Our windows look great!! And we’ll definitely be calling him again.
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you for the kind words, will see you at the next window cleaning appointment!!!
Absolutely great, superb job on our windows, gutters, and skylights! Edward is very nice and cares about his work. He has a great work ethic and is very efficient I felt his pricing is reasonable. And, bonus, he loves cats just as much as we do!
Edward was great! Arrived on time, great communicator and, most importantly, cleaned our gutters! He went the extra mile and ran a camera into our downspout and cleared out extra debris.
Highly recommended!
Response from the owner · 3 months ago
Thank you for the positive words! I’m happy I could properly get your gutters cleared!!
-Edward
I highly recommend The Better Cleaner for window cleaning. Edward is professional, reliable, and incredibly responsive. From the initial communication to the completion of the job, everything was handled promptly and professionally.
What really sets Edward apart is how personable he is and how much he genuinely cares about doing a great job. His attention to detail and commitment to customer satisfaction are evident in the quality of his work. My windows have never looked better, and the entire experience was stress-free from start to finish.
If you're looking for a dependable window cleaning company that takes pride in its work, The Better Cleaner is an excellent choice.
Response from the owner · 3 months ago
Thank you so much!! I’m so happy I could exceed your expectations!!
-Edward
The Better Cleaner does excellent work. We have hired Edward to clean gutters, windows and moss off our roof. He goes above and beyond. He is very responsive and thorough and highly recommended!
Wonderful service! We had the better cleaner come do our gutters this fall and he did a great job. I really appreciated that he scheduled a specific time to come, was responsive and professional, and completed the work quickly. He also returned for a second cleaning this spring and was super easy to schedule, completed the work fast, and did a great job again. I would recommend him to anyone!
Edward does an excellent job. My windows are super clean. He is very pleasant and explains everything in detail. I highly recommend him and intend to use his services again.
Response from the owner · 5 months ago
Thank you so much! It was a pleasure talking about your world travels while I was there. Have a great summer!
My windows and screens over two stories have never looked better thanks to Edward! He’s great to work with too - responsive, punctual, very clean (wore booties in the house), and detail-oriented. I’ll call him again the next time that my windows need to be washed! Highly recommend!!
Edward's work was thorough and spotless. He made a few good recommendations, and proactively fixed a small issue that I keep putting off. Super helpful!
