The Bizzarro Agency, New York Real Estate Agents at a glance
The Bizzarro Agency holds a 5/5 Google rating from 1058 reviews, with the owner replying to 15% of them. Customers frequently praise agents for their patience, responsiveness, and detailed guidance through complex New York City co-op and condo purchase processes. Recurring themes include clear communication, availability for viewings, and effective advocacy during negotiations. However, low-star reviews indicate a pattern of unreturned calls and emails, with some clients reporting weeks of ignored inquiries and frustration regarding the agency's sales tactics and handling of personal data.
Google rating: 5.0 out of 5 from 1,058 reviews (99% five-star).
Reviews on this page: 1,057 Google reviews (986 with written comments, 3 with photos).
Owner responses: the business replied to 15% of reviews.
Most recent review: November 5, 2026.
Service: Real Estate Agent serving New York, New York.
Data from Google, last updated November 10, 2026.
Star ratings
1,057 Google reviews we collected
5.0of 5
5 stars1,04399%
4 stars50%
3 stars20%
2 stars20%
1 star50%
Praise vs complaints
Phrases our text analysis found in 986 written reviews
98%praise
Praise1,67198%
Complaints342%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude56733%
Would recommend38322%
Speed & response21913%
Honesty & trust17810%
Communication16310%
Quality & results1519%
Price & value443%
What customers talk about
We read 986 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Savanah is everything you want in an agent helping you navigate the complicated NYC market: knowledgeable, diligent, thorough, confident and an advocate.”
“We couldn't recommend him enough and couldn't even imagine what this would have been like without him.”
“Company is also scrubbing reviews, with only 5 stars showing up (likely ai generated).”
“He was informative, timely, understanding and encouraging at every step of the way.”
“…ning through financing options, but rehabbing our grim attitude, and slowly but surely getting us to believe we could lift ourselves out of the doldru…”
“I really appreciated his honesty and attention to detail.”
“Michael was very easy to work with and provided the necessary insight that we so needed to make sure that we put our best foot forward in fulfilling o…”
“As someone who's new to the area and a first-time homebuyer, Juan Urena did a fantastic job sharing his expertise and showing me around the area.”
“Worst place I've ever dealt with”
“Clean area, delicious food, comfortable, good service, and reasonable prices.”
People customers mention
Martinez61 reviews
Farha53 reviews
Skyllas38 reviews
Manhattan36 reviews
Shannon31 reviews
Vasquez28 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Savanah is everything you want in an agent helping you navigate the complicated NYC market: knowledgeable, diligent, thorough, confident and an advocate. She is a lovely human being to boot.
Savanah helped our family purchase our first home in NYC and made it incredibly easy and seamless. Throughout the process she gave us the care and attention that made us feel like we were her only client. Everyone on her team was helpful in getting our board package approved and her agency’s process makes sharing information pain-free.
We would happily work with her again and have recommended her to our friends.
Property types: Apartments or condos
S
SAMMY THUNDER3 reviewsiTotal number of Google reviews SAMMY has written across all businesses on Google Maps, not just this one.
Michael was warm, friendly and incredibly helpful in helping us land our first home. He made himself available and guided us along the process. There are a lot of little things that needed to be done in order for us to keep moving forward with the purchase. Michael was very easy to work with and provided the necessary insight that we so needed to make sure that we put our best foot forward in fulfilling our desire to find a new home.
Property types: Apartments or condos
A
Anna Strickland3 reviewsiTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
Michael Grossman was an exceptional guide in our home purchase from beginning to end. He is such a diligent and hard worker - always willing to make calls, recommendations, and work through decisions at any point. He’s also an incredible person - from the beginning he put us at ease and felt like a true partner throughout the process, always looking out for our best interests. Having never purchased a home before his calm demeanor and sense of humor made it feel possible and enjoyable. It’s honestly hard to say enough. Michael is just the best and we feel so grateful to have had him on our team.
Property types: Houses, Apartments or condos
A
Aneta1 reviewiTotal number of Google reviews Aneta has written across all businesses on Google Maps, not just this one.
I really enjoyed working with Alex. He was informative, timely, understanding and encouraging at every step of the way. And even more importantly, he was an excellent advocate on our behalf and guided us through the multi-stepped approval process. Thank you Alex !!
Property types: Apartments or condos
C
Chris FadellLocal Guide · 13 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Noah was the best part of our entire home purchasing experience. As new homeowners, we had a ton of questions around the process and the things we needed to pay attention to at specific times in the process. He was patient, broke everything down in simple terms, and was always available for questions. He never made you feel like you were asking a dumb question. He constantly checked in with us and the other parties involved to make sure things were moving along smoothly. We couldn't recommend him enough and couldn't even imagine what this would have been like without him. Thank you!!!
Property types: Houses
Response from the owner · 3 weeks ago
Working with you both has been such a treat. From beginning to end we made this work as a team. I appreciate your kind words and it was an absolute pleasure getting you to the closing table. You are now the proud owners of a beautiful home and I'm happy I could be a part of making this process as easy as possible. Thank you! - Noah Aris
J
James Prizzi1 reviewiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Carl Bishop - My experience with Carl Bishop of the Bizzarro agency has been very pleasant. Carl is experienced, friendly and patient. We viewed several units together and although I have not made a deal yet Carl has worked hard to find the right apartment for me. I strongly recommend Carl if you want a stressless productive experience while looking for you next real estate transaction. Thank you.
James, NYC
Property types: Apartments or condos
C
Celie Gruber1 reviewiTotal number of Google reviews Celie has written across all businesses on Google Maps, not just this one.
Shannon was fantastic to work with throughout my apartment search and co-op purchase. She provided excellent guidance, was always responsive, and made the entire process feel much more manageable. I really appreciated her support and expertise every step of the way. I highly recommend her!
Property types: Apartments or condos
Response from the owner · 3 weeks ago
Thank you so much for your kind words, Celie! It was an absolute pleasure working with you, and we're so glad to hear you're happy in your new home. Wishing you all the best as you settle in! - Shannon
A
Akhila Gopal4 reviewsiTotal number of Google reviews Akhila has written across all businesses on Google Maps, not just this one.
As someone who's new to the area and a first-time homebuyer, Juan Urena did a fantastic job sharing his expertise and showing me around the area. I only had two days to look at units, so when I sent him listings last minute he was able to quickly turn that around into appointments for us to visit. Juan was also super helpful in getting me connected with a lawyer, helped prepare me for the co-op board interview, and always responded quickly to messages. He was friendly, straightforward with his advice, and went out of his way to help me and I truly appreciate that. 10/10 would recommend Juan if you're looking for a home in the Yonkers/Bronxville/Bronx area.
R
Ronaldo6 reviewsiTotal number of Google reviews Ronaldo has written across all businesses on Google Maps, not just this one.
