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The Black Taxi

Irish pub · Philadelphia, PA

4.5 ★★★★★ 824 Google reviews · 18 photos
73%five-star reviews
0%reviews answered by the owner
Nov 2026latest review

The Black Taxi at a glance

Customers frequently praise the food, particularly chicken tenders and cheesesteaks, along with the lively atmosphere suitable for watching sports. Positive reviews highlight fast service, decent pricing, and a friendly neighborhood vibe. However, low-star excerpts reveal recurring issues with staff hostility, including aggressive interactions with patrons and inconsistent enforcement of entry policies. Some reviewers also cited overcharging for items like ice and incorrect drink orders.

  • Google rating: 4.5 out of 5 from 824 reviews (73% five-star).
  • Reviews on this page: 824 Google reviews (437 with written comments, 63 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: November 6, 2026.
  • Service: Taxi Service serving Philadelphia, Pennsylvania.

Data from Google, last updated November 9, 2026.

Star ratings

824 Google reviews we collected

  • 5 stars60273%
  • 4 stars13416%
  • 3 stars415%
  • 2 stars132%
  • 1 star344%

Praise vs complaints

Phrases our text analysis found in 437 written reviews

  • Praise22089%
  • Complaints2811%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude11546%
  • Quality & results4016%
  • Speed & response3012%
  • Price & value3012%
  • Would recommend239%
  • Honesty & trust73%
  • Communication31%

What customers talk about

We read 437 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Very nice bar /grill The food was very good with excellent service .”
    “The employee became extremely rude, yelled at us, and used profanity toward our group.”
  • “The atmosphere is vibrant and full of energy, and despite how busy they were, the service remained prompt, polite, and top-notch.”
    “I will not be ordering another stitch of food from this place, so awful.”
  • “Proper pub owned by an Irishman , fast service even in a crowd”
    “The waiter was slow.”
  • “Nice place, good atmosphere, good food, affordable prices”
    “The staff overcharged me 50$ on my bill, when ask for accountability the doorman kept insulting me and threatening me.”
  • “I highly recommend this place whether it be for food, drinks or the atmosphere!”
    “I would recommend going someplace else where you won't face verbal abuse by the bar owner.”
  • “Bar manager sound as a pound to be honest so diffiniley will visit again for sure and hopefully ill meet the beautiful kate again 😍”
  • “Since is this avenue is the only way they can communicate, I will leave this review.”

People customers mention

  • Irish 60 reviews
  • Guinness 31 reviews
  • Philly 23 reviews
  • Fairmount 15 reviews
  • Ireland 7 reviews
  • Cup 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.5 ★★★★★ 824 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Marcusn83qb Rimmer 68RQMsnLocal Guide · 51 reviewsTotal number of Google reviews Marcusn83qb has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Visited again. Great lively bar. Good food and took part in the quiz. Had a fun night.

  • Price per person: $30–40
  • Noise level: Loud, but you can still talk
  • Group size: 3-4 people
  • Wait time: No wait
Jacquleen Booth4 reviewsTotal number of Google reviews Jacquleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The award for the the angriest man in America goes to the owner of this bar. He was cursing at us and asking if we were stupid for setting up chairs and sitting outside, when there were about 20 other people eating/drinking outside. At that moment we were in fact stupid, for patronizing this establishment. It was jam packed inside, albeit with people who looked below the legal drinking age. There was no place to stand at all so we were forced to go outside, where we were met with berating from the owner. I would recommend going someplace else where you won't face verbal abuse by the bar owner.

  • Price per person: $10–20
gabs3 reviewsTotal number of Google reviews gabs has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Came here last night with two friends (we're all Asian and have all been here before), waited for the bouncer before entering, and the bouncer said we gave him attitude. He asked us to show him a different form of identification like a credit card after showing him our real legal American drivers licenses. 😐 Other customers were let in before and after us without being asked for more identification. Guiness is good so this is unfortunate, will not be coming here again.

Angel Mendoza6 reviewsTotal number of Google reviews Angel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Got charged 12 bucks for ice

Andrew Moore4 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was at this bar this past weekend celebrating a friend’s birthday. We’re gathered around the bar when another patron bumped into me. I didn’t think anything of it as the bar was very crowded. Shortly there after, the manager approached me with a hostile demeanor and said I had been bumping into people. Instead of having a dialogue, he raised his voice and asked me to leave. Very unprofessional of management and the staff. Me and my friends left so in turn, they lost our business. Will not being going there ever again

Josh NewhouseLocal Guide · 24 reviewsTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Unfortunately, we had a very disappointing experience at this establishment. Our group of six arrived and there was not enough seating available inside, so we sat outside. Shortly afterward, one of the staff members approached us and asked us to leave. When we politely asked why we were being asked to leave while an entire group of other patrons was also seated outside eating, the situation quickly escalated. The employee became extremely rude, yelled at us, and used profanity toward our group. Regardless of the circumstances, customers should be treated with basic courtesy and respect. The way this situation was handled was completely unacceptable and left a very negative impression. Based on this experience, I would not return to this establishment and would not recommend it to others. Hopefully, management takes this feedback seriously and addresses how customers are treated in the future.

  • Noise level: Very loud, hard to hear
Lulu Barrett5 reviewsTotal number of Google reviews Lulu has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chicken tenders are very good and a large portion for happy hour. Guinness delicious as always. Workers are pleasant. It gets crowded with yuppies. The bartender played 3 old Drake songs in a row, which I actually appreciated and enjoyed.

  • Price per person: $10–20
  • Noise level: Loud, but you can still talk
  • Special events: No special event
  • Wait time: No wait
MattLocal Guide · 32 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great pub, food was amazing and staff were great. A friend recommended that we pop into Black Taxi while in Philly for a hidden gem cheesesteak without the huge lines and the Black Taxi didnt disappoint. We want to stop in again next time we are in the area to try their more traditional faire.

carolyn gacLocal Guide · 267 reviewsTotal number of Google reviews carolyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice bar /grill The food was very good with excellent service . The have an extensive bar

  • Price per person: $20–30
  • Reservation: Not sure
  • Noise level: Quiet, easy to talk
  • Wait time: No wait
Michael McNallyLocal Guide · 104 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nice place, walking distance to the art museum but up a quieter street. Bustling and friendly. Good food, decent prices. Pretty good beer selection.

  • Price per person: $20–30

The Black Taxi on Google Maps →

Business details