Great! Absolutely wonderful! Pulled through, unloaded, explained everything, came when they said they would & re-loaded that bad boy back into the truck and off they went. Super great team, super great experience - we don’t have many but we’ll definitely use you all for any and all our kids’ parties! 🎉 hiiiiighly recommend! Thanks!!

The Bounce House IE LLC
The Bounce House IE LLC at a glance
Customers of The Bounce House IE LLC generally report punctual deliveries, clear communication, and affordable pricing for bounce houses and water slides. Many reviewers highlight the ease of the booking process and the clean condition of the equipment. However, a minority of low-star reviews indicate instances where deliveries arrived later than the scheduled time, causing delays for party hosts and guests.
- Google rating: 5.0 out of 5 from 209 reviews (99% five-star).
- Reviews on this page: 209 Google reviews (196 with written comments, 42 with photos).
- Owner responses: the business replied to 58% of reviews.
- Most recent review: October 27, 2026.
- Service: Playground Equipment Installer serving Moreno Valley, California.
Data from Google, last updated November 3, 2026.
Star ratings
209 Google reviews we collected
- 5 stars20799%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star21%
Praise vs complaints
Phrases our text analysis found in 196 written reviews
- Praise42099%
- Complaints41%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude8821%
- Speed & response8821%
- Would recommend7217%
- Quality & results6415%
- Communication5914%
- Price & value409%
- Honesty & trust133%
What customers talk about
We read 196 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are always on time, professional, and very easy to work with.”
“Showed up on time actually early -set up very cooperative worked well together.”
“We highly recommend them to anyone looking for a reliable, professional, and affordable bounce house company.”
“Super great team, super great experience - we don’t have many but we’ll definitely use you all for any and all our kids’ parties!”
“I’ve had horrible experiences with other companies.”
“Pulled through, unloaded, explained everything, came when they said they would & re-loaded that bad boy back into the truck and off they went.”
“Their pricing is also very reasonable compared to other companies we’ve used.”
“It was easy to browse options, get a quote upfront, and understand the pricing before committing to a reservation.”
People customers mention
- Kevin 18 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
5.0 ★★★★★ 209 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Such a fun bounce house and easy company to work with. The kids had a blast! 🚀
A warning. This company has a time management issue. We were given a delivery time of 9:30am, then no later than 10am... for a party starting at 11am. The bounce house showed up at 10:55am while guests were arriving. The dogs had to be locked up for over 2 hours and someone waited out front for literally an hour waiting to let them in. The online form has an area for delivery and pick up. We wanted it picked up at 5pm after the party. No go. The next day we had to text to ask when they were coming. They said 10am and showed up at 11:45am. Wildly inconvenient and stressful.
Great experience with this company- kids had a blast!
Showed up on time actually early -set up very cooperative worked well together. Product was fabulous. Had a great time. Pick up was clean and easy. Highly recommend
Great service and communication. Water slide Jumper was clean and a huge hit for my son’s 5th birthday party! We will definitely rent again from this company.
This was my first time renting from this company, and they did not disappoint. Booking the rental was very easy and straightforward. It shows all the fees before you book it so you know exactly how much you are going to pay. When it came to drop off and pickup, it was very quick. I would recommend renting from this place.
We’ve had a great experience with this bounce house company! They are always on time, professional, and very easy to work with. The bounce houses are consistently clean and well-maintained, which is extremely important when you’re having kids use them. Their pricing is also very reasonable compared to other companies we’ve used. They make the entire process easy and stress-free, from booking to setup and pickup. We highly recommend them to anyone looking for a reliable, professional, and affordable bounce house company. We’ll definitely be using them again for future events!
Amazing service. Dropped off early, picked up on time, friendly staff.
Great experience! We’ve rented twice from them now and they always do a wonderful job! Even helped us out with a last minute rental. Best customer service too.
Business details
- Address: 15198 Carolina Ave, Moreno Valley, CA 92551
- Phone: (951) 337-3765
- Website: thebouncehouseie.com
- Service area: Moreno Valley, CA