Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
Google reviewers rate The Bug Man 4.9 out of 5 based on 1639 reviews, with the owner responding to 68% of them. Customers frequently praise the company for punctual arrivals, thorough inspections, professional communication, and reasonable pricing for services like termite control and ant removal. Some low-star reviews criticize missed appointments, lack of notification, and inconsistent service quality, while others note that management can be unresponsive or rude.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,639 Google reviews we collected
Phrases our text analysis found in 1,025 written reviews
Price verdicts customers left with their Google review
Middle half of what 139 customers paid ($96–$214) · gold mark = category median.
How often each topic comes up in the written reviews
We read 1,025 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Huge shoutout to Aaron who was extremely professional and knowledgeable.”
“The service guy was not very friendly and customer service seemed uncaring.”
“He did a thorough job after he explained what he was going to do today.”
“Terrible work and now our whole street smells like bug spray.”
“Jacque was on time to my house based on our appointment time.”
“Then I called to get an apppointment and the person was a no show.”
“would recommend him and the Bugman for all your pest needs.”
“I DO NOT recommend the Bug Man!”
“He took the time to talk to me and explain a lot of things I did not know.”
“We have been with The Bug Man for decades bc they give great customer service and effective pest control at a reasonable price.”
“…employee we encountered was incredibly professional, courteous, and genuinely went above and beyond to make sure we were taken care of.…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired The Bug Man for 8 kinds of job. Pick one to see what they paid and said.
I believe it was Matt who came to my house on Saturday. He was very cordial and focused on his duties of checking all of the termite traps.
Tommy and everyone at the Bug Man have been a pleasure to deal with. Great people. I highly recommend this business for your pest control needs. Huge shoutout to Aaron who was extremely professional and knowledgeable. He took the time to talk to me and explain a lot of things I did not know. Thanks again guys.
We couldn’t be happier with the service we received from The Bug Man! We were dealing with a crazy ant problem, and they came out and took care of it for us. Their knowledge and expertise were impressive, and every employee we encountered was incredibly professional, courteous, and genuinely went above and beyond to…
Very satisfied with The Big Man services! Courteous, friendly people. Very thorough!
The technician was on time as scheduled. Worked efficiently and very knowledgeable. Explained his steps and took his time inspecting closely. Mitigated only where needed. He was polite and listened to my concerns. Job well done.
Very pleased with Mr. Brian Delatorre and the other gentleman that responded today for my consultation. They were helpful, informative, and friendly. I’m looking forward to my quarterly treatments. Thanks again!
| Job | Reviews | Category typical |
|---|---|---|
| Termite extermination | 271 | $133–$371 |
| General pest inspection | 267 | $66–$136 |
| Termite inspection | 182 | $93–$323 |
| Cockroach extermination | 156 | $88–$282 |
| Bug & insect extermination | 155 | $66–$146 |
| Ant extermination | 123 | $86–$246 |
| Spider extermination | 111 | $73–$159 |
| Home inspection | 90 | $66–$173 |
4.9 ★★★★★ 1,639 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I believe it was Matt who came to my house on Saturday. He was very cordial and focused on his duties of checking all of the termite traps.
Jacque was on time to my house based on our appointment time. He did a thorough job after he explained what he was going to do today. Notified me when he finished . would recommend him and the Bugman for all your pest needs.
Thanks so much Jimmy Newman! We appreciate your feedback and great customers like yourself! Feel free to text or call us at 225-923-2847 any time for your pest and termite needs!
Tommy and everyone at the Bug Man have been a pleasure to deal with. Great people. I highly recommend this business for your pest control needs. Huge shoutout to Aaron who was extremely professional and knowledgeable. He took the time to talk to me and explain a lot of things I did not know. Thanks again guys.
We couldn’t be happier with the service we received from The Bug Man! We were dealing with a crazy ant problem, and they came out and took care of it for us. Their knowledge and expertise were impressive, and every employee we encountered was incredibly professional, courteous, and genuinely went above and beyond to make sure we were taken care of. The results were excellent, and the level of service we received exceeded our expectations. It’s refreshing to work with a company that truly cares about its customers and takes pride in doing a great job. We are extremely pleased and would highly recommend The Bug Man to anyone looking for reliable, knowledgeable, and professional pest control. Five stars all the way!
Very good service! Notified us a day ahead, showed up when scheduled, professional appearance, polite and respectful. Great job.
Very satisfied with The Big Man services! Courteous, friendly people. Very thorough!
Thank you so much Sheri Badeaux ! We are happy you were so pleased with our service! For any pest and termite needs, call or text 225-923-BUGS!
Great people and performance
We truly appreciate the compliment, Jimmy! Thank you and we'll see you next time 😊
The technician was on time as scheduled. Worked efficiently and very knowledgeable. Explained his steps and took his time inspecting closely. Mitigated only where needed. He was polite and listened to my concerns. Job well done.
Very pleased with Mr. Brian Delatorre and the other gentleman that responded today for my consultation. They were helpful, informative, and friendly. I’m looking forward to my quarterly treatments. Thanks again!
I’ve had a great experience with The Bug Man for my home’s pest control services. The team is professional, friendly, and dependable. I appreciate their communication and the care they take when servicing my home. It’s always a pleasure dealing with a company that values its customers and provides quality service. I would definitely recommend The Bug Man to anyone looking for reliable pest control!
Thank you, Crystal! 🌟We're glad to hear you had a great experience with our team. We appreciate your kind words!! Your recommendation means a lot to us!❣️
Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
