Miss ELocal Guide · 8 reviewsTotal number of Google reviews Miss has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis place always is a vibe, great food and excellent customer service
The Canteen at Midtown
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%86+54.6Reliability 28%86+24.3Replies to reviews 8%1+0.1Experts Score= 79Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 29 backyard court installersPosition by Experts Score among all companies we track in this category. · better than 61%
4.8 ★★★★★ 3,510 Google reviews · 24 photos
91%five-star reviews
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review
The Canteen at Midtown at a glance
Google reviewers rate The Canteen at Midtown 4.8 out of 5, frequently praising the variety of food options, friendly staff, and the convenience of ordering from multiple vendors simultaneously. Customers often highlight the clean environment and helpful service, noting that the food quality justifies the cost. However, lower-rated reviews cite specific issues with long wait times, inconsistent handling of dietary restrictions, and occasional staff conflicts or unresponsive management during peak periods.
- Google rating: 4.8 out of 5 from 3,510 reviews (91% five-star).
- Reviews on this page: 3,510 Google reviews (1,431 with written comments, 201 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 25, 2026.
- Service: Backyard Court Installer serving Dearborn Heights, Michigan.
Data from Google, last updated October 25, 2026.
Score profile vs other backyard court installers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Canteen at Midtown: 86/100 on this factor. Category median: 82.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Canteen at Midtown: 86/100 on this factor. Category median: 83.A
86
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 78.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Canteen at Midtown: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Canteen at Midtown: 1/100 on this factor. Category median: 20.F
1
Bar = this company · dark tick = category median.
Star ratings
3,510 Google reviews we collected
- 5 stars3,20991%
- 4 stars1875%
- 3 stars381%
- 2 stars251%
- 1 star511%
Praise vs complaints
Phrases our text analysis found in 1,431 written reviews
- Praise77793%
- Complaints557%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude37745%
- Quality & results19323%
- Would recommend10112%
- Speed & response678%
- Price & value678%
- Honesty & trust182%
- Communication91%
What customers talk about
We read 1,431 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff, specifically Vijay, were extremely kind and helpful.”
“The women was very rude with an unpleasant attitude.”
“Great service Kathleen has great communication skills”
“Parma food truck gave me the worst food poisoning ive ever dealt with.”
“Definitely a great spot, and I would highly recommend it to anyone looking for a great meal.”
“Adam gave amazing service and the food came out quick”
“Good concept but extremely slow food service.”
“So I know mine's gonna be even better and a really , really good price”
“I don't understand why food trucks are so expensive.”
“This place was honestly a great experience fully enjoyed the food.”
“If I didn’t know any better I’d think this was a “tourist trap scam.”
“He explained how it works here for ordering food and drinks.”
People customers mention
- Moe 31 reviews
- Taim 24 reviews
- Sami 19 reviews
- Cheesy 19 reviews
- Parma 18 reviews
- Nami 16 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
It was wonderful. I had such a great time. Definitely a great activity to bring friends and family together.
Angelica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
Great customer service are tasting my co-workers and hers was good.So I know mine's gonna be even better and a really , really good price
Tanika2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★
Staff was amazing! Very friendly. Plenty of options to choose from. Family friendly environment.
Jeremy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We had a wonderful experience. The staff, specifically Vijay, were extremely kind and helpful. Would highly recommend.
Markita5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Absolutely amazing!!! Stop in and check out nami sushi, it was delicious! You won't regret it!!
SaidLocal Guide · 104 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Amazing food options, the staff at the canteen are very helpful they ensure all the tables are clean and check on the guest if they need anything. Much appreciated, even May thinks it’s amazing!
Photos
Customer reviews
4.8 ★★★★★ 3,510 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
SHETTA WITCHERLocal Guide · 31 reviewsTotal number of Google reviews SHETTA has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleUnbelievable
- Order type: Dine in
Annamarie Till8 reviewsTotal number of Google reviews Annamarie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat people, and great food!
- Order type: Dine in
- Meal type: Brunch
- Price per person: $20–30
- Noise level: Loud, but you can still talk
Real Life4 reviewsTotal number of Google reviews Real has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing😍
Corey Ball2 reviewsTotal number of Google reviews Corey has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat place! Great food and experience!
- Order type: Dine in
- Meal type: Lunch
- Price per person: $20–30
- Noise level: Quiet, easy to talk
Jackeline Erazo5 reviewsTotal number of Google reviews Jackeline has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEverything was great, food was great! Definitely a place to stop back by
Ondria Rodgers4 reviewsTotal number of Google reviews Ondria has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLove the service and the food!
David Foust5 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIt was wonderful. I had such a great time. Definitely a great activity to bring friends and family together.
LouRod121Local Guide · 41 reviewsTotal number of Google reviews LouRod121 has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWorth it! Great food & service! I'll be back soon!
- Order type: Take out
- Meal type: Lunch
- Price per person: $10–20
- Noise level: Quiet, easy to talk
- Recommendation for vegetarians: Not sure
- Vegetarian offerings: Not sure
- Parking space: Plenty of parking
- Parking options: Free parking lot
ALIYYA4 reviewsTotal number of Google reviews ALIYYA has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe chicken coupe is amazing!!
- Order type: Dine in
- Meal type: Brunch
- Price per person: $10–20
- Group size: 2 people
- Parking space: Plenty of parking
- Parking options: Free parking lot
Business details
- Address: 720 Town Center Dr, Dearborn, MI 48126
- Phone: (313) 922-2944
- Website: canteenatmidtown.com
- Service area: Dearborn Heights, MI