Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
The Carpet Master holds a 5/5 Google rating from 49 reviews, with the owner responding to all feedback. Customers frequently highlight professional conduct, punctuality, and clear communication regarding pricing and processes for carpet, tile, and air duct cleaning. Services often include measuring areas before quoting, removing stubborn stains, and ensuring thorough results without leaving residue. The only recurring criticism involves scheduling confusion regarding service dates, though the business attempted to resolve these issues.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Bar = this company · dark tick = category median.
49 Google reviews we collected
Phrases our text analysis found in 43 written reviews
Price verdicts customers left with their Google review
Middle half of what 3 customers paid ($188–$637) · gold mark = category median.
How often each topic comes up in the written reviews
We read 43 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I called to get a quote and from the start they were professional and easy to work with.”
“Overall, they were thorough, respectful of our home, and did a fantastic job.”
“I would definitely recommend them to anyone needing carpet or upholstery cleaning.”
“Extremely efficient, great value, friendly, and the icing on the cake was that the carpets looked fabulous after a years worth of pet traffic!”
“Son & Father team very professional, informed us what they would be doing and price was very reasonable.”
“They were very professional and explained everything that was being done.”
“Professional, fast, knowledgeable, friendly and trustworthy!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired "The" Carpet Master for 4 kinds of job. Pick one to see what they paid and said.
An A+ business. They were on time and communicated well. Before starting work they measure the area that is actually going to be cleaned, and then give you a price based on that. In our case I had them clean just open, traffic areas without having furniture moved. You can opt out if the price isn’t right for…
We recently had Carpet Master out to clean our Air Ducts. Son & Father team very professional, informed us what they would be doing and price was very reasonable. Would highly recommend them. Great people.
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 4 | $139–$279 |
| HVAC duct & vent cleaning | 4 | — |
| Upholstery cleaning | 2 | $144–$260 |
| Carpet steam cleaning | 2 | $164–$304 |
5.0 ★★★★★ 49 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Extremely kind and professional. They did amazing work!
Thank you for your review. My father and I do our best to provide exceptional service with integrity and attention to detail.
Jerrod and Kevin were great. I called to get a quote and from the start they were professional and easy to work with. We had our sectional cleaned along with the carpet in several rooms, and the results were excellent. When they arrived, they took the time to explain the entire cleaning process so we knew exactly what to expect. I also appreciated how careful they were while working in the house. They made sure the vacuum hoses didn’t rub against or damage the baseboards during the service. Overall, they were thorough, respectful of our home, and did a fantastic job. I would definitely recommend them to anyone needing carpet or upholstery cleaning. We will for sure be using them for tile and duct cleaning.
Thank you Dustin for trusting us to take care of your home. We do not take it lightly.
An A+ business. They were on time and communicated well. Before starting work they measure the area that is actually going to be cleaned, and then give you a price based on that. In our case I had them clean just open, traffic areas without having furniture moved. You can opt out if the price isn’t right for you. Very fair price. The carpet looks great.
Thank you JJ for the review. We aim to please.
The Carpet Master did an amazing job! Great service, friendly staff, and everything was done just how we wanted. Definitely recommend to anyone looking for quality work!!
Thank you Kimberly! It was a pleasure taking care of the needs of your employer. They are an amazing couple!
We recently had Carpet Master out to clean our Air Ducts. Son & Father team very professional, informed us what they would be doing and price was very reasonable. Would highly recommend them. Great people.
Thank you Elaine! We greatly appreciate your review and recommendation.
I used Carpet Master for two jobs. First one was cleaning the AC/Heating vents, which had never been done in a house built in 1970. I was so tired of all the dust. They got the job done and now like new vents with no build up. Next job was professional cleaning of ceramic tiles in most of the house. Tile looks brand new. This company knows exactly how to do their job. If you use Carpet Master you will not regret it.
Thank you Marilyn for your review. We appreciate you!
We called Jarred because of a fresh spill on the loveseat and were especially pleased that he was able to get an old stain on the cushion and rug. Will definitely use them again!
Thank you Susan. Our products can work wonders.
We have used Carpet Master twice now and we were really happy with them. They work quick but thorough. The pricing is fair and they were able to come within a week after our initial call. Definitely recommend going with them
Thank you Christine!
Awesome job! My Brother and troublesome 97 year old mother was home as they cleaned the air ducts. They were patient with her and thorough with the work and all at a very affordable price. Totally would rant and rave about them.
Thank you for your wonderful review. And, your brother and sweet mom were no trouble at all.
Extremely efficient, great value, friendly, and the icing on the cake was that the carpets looked fabulous after a years worth of pet traffic! Will be using them every time Carpets need refreshed. Will add the odor removal added service was well worth the money, also.
Brandi, Thank you for the awesome review. It's customer's like you that help us grow.
Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
