Customers frequently praise the company for its punctuality, professional demeanor, and effective cleaning of carpets, rugs, and upholstery. Reviewers note that the service is reasonably priced and easy to schedule, often highlighting thorough stain removal and vibrant results. However, low-star reviews indicate issues with communication and reliability, specifically citing instances where appointments were missed or canceled without adequate notice, leading to frustration and dissatisfaction with the outcome.
Google rating: 4.9 out of 5 from 224 reviews (96% five-star).
Reviews on this page: 224 Google reviews (159 with written comments, 5 with photos).
Owner responses: the business replied to 4% of reviews.
Reviews from Google, shown as published (original wording, unedited).
MD
marylou dumont1 review
★★★★★
Great job!! 20 year old carpet looks like new carpet install. Will never use another company again. Bruce has a great personality and is an efficient contractor. Price is reasonable and will have him return for upholstery cleaning. Thank you Bruce.
Bobby showed up right on time and worked carefully and efficiently. We had several rugs that needed cleaning after a summer of children and dogs. Our carpets look great. We will definitely do it again when needed.