Gloria Goldstein3 reviewsTotal number of Google reviews Gloria has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCome here for the caviar. Didn’t try the other offerings. Nice ambience.
The Caviar Co. Tiburon Champagne Lounge
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%62+39.4Reliability 28%68+19.2Replies to reviews 8%34+2.8Momentum penalty61−3.9Experts Score= 57Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#99 of 104 event plannersPosition by Experts Score among all companies we track in this category. · better than 5%
4.6 ★★★★★ 56 Google reviews · 24 photos
82%five-star reviews
4.27★last 12 monthsAverage stars on reviews from the last 12 months only.
4.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
38%reviews answered by the owner
Oct 2026latest review
The Caviar Co. Tiburon Champagne Lounge at a glance
Google reviewers rate the restaurant 4.6 out of 5 based on 56 reviews, frequently praising the fresh caviar, elegant atmosphere, and knowledgeable staff who assist with menu navigation. While many highlight the high quality of the food and friendly service, some customers criticize the pricing as expensive relative to the portions served. Additionally, a few reviews mention slow service times and strict cancellation policies that do not offer refunds or credits for deposits.
- Google rating: 4.6 out of 5 from 56 reviews (82% five-star).
- Reviews on this page: 56 Google reviews (40 with written comments, 22 with photos).
- Owner responses: the business replied to 38% of reviews.
- Most recent review: October 28, 2026.
- Service: Event Planner serving Tiburon, California.
Data from Google, last updated November 11, 2026.
Score profile vs other event planners
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Caviar Co. Tiburon Champagne Lounge: 62/100 on this factor. Category median: 93.B
62
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Caviar Co. Tiburon Champagne Lounge: 68/100 on this factor. Category median: 95.B
68
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Caviar Co. Tiburon Champagne Lounge: 61/100 on this factor. Category median: 100.B
61
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Caviar Co. Tiburon Champagne Lounge: 34/100 on this factor. Category median: 37.D
34
Bar = this company · dark tick = category median.
Star ratings
56 Google reviews we collected
- 5 stars4682%
- 4 stars47%
- 3 stars24%
- 2 stars24%
- 1 star24%
Praise vs complaints
Phrases our text analysis found in 40 written reviews
- Praise2492%
- Complaints28%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1038%
- Quality & results727%
- Price & value312%
- Honesty & trust28%
- Would recommend28%
- Speed & response14%
- Communication14%
What customers talk about
We read 40 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Delightful service, they were so nice to teach me about caviar.”
“Svetlana (Our AMAZING Server) made certain that we were treated to the perfect experience.”
“The food is absolutely reasonably priced and the atmosphere in here is perfect for the holiday season!”
“Honestly a great addition to Tiburon's main street, definitely go if you're over there!”
“Highly recommend getting one of the caviar flights - coming with three decent sized champagne pours, three different caviars, with their house made b…”
“She explained everything to us and made sure we were always taken care of!”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JonathanLocal Guide · 92 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Excellent caviar. Delightful service, they were so nice to teach me about caviar. Svetlana and kaciah were so sweet.
JonathanLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Took a day trip here with friends visiting from the East Coast, very quaint little gem with fantastic wine and snacks. My friend visiting was especially into the "caviar bumps"! Honestly a great addition to Tiburon's main street, definitely go if you're over there!
LisLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Went here for my birthday. The staff is incredible and will help you navigate the menu to make sure you’re all set to have the best caviar and champagne pairings! Save room for creme fraiche ice cream at the end!
Jill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I took a friend to your wonderful establishment for her birthday. Our experience was excellent and beyond our expectation. Kaciah and Tess were our servers. They went above and beyond all they did for us. The champagne and caviar and our food choices were elegant. They surprised my birthday guest with a…
ChristineLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I rarely give 5 star reviews. Food and bubbles were great and Svetlana was the best - August 31, 2025
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Met for a Summer Vacation lunch today with my Bestie (who has enjoyed CAVIAR COMPANY before on several occasions). We are both teachers, so our downtime events need to feel extra special. Svetlana (Our AMAZING Server) made certain that we were treated to the perfect experience. Knowledgable about the food/wining…
Photos
Customer reviews
4.6 ★★★★★ 56 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
SusieLocal Guide · 542 reviewsTotal number of Google reviews Susie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI wanted to love The Caviar Co. in Tiburon because the products themselves are exceptional. The caviar was fresh, beautifully presented, and clearly high quality. The house made potato chips and crème fraîche were the perfect accompaniment, and the Veuve Clicquot picnic presentation is a fun, elegant touch. It's an experience that has so much potential. Unfortunately, the service didn't live up to the quality of the food. Throughout our visit, the team seemed distracted, forgetful, and surprisingly uninformed about the menu. We frequently had to remind them about requests, and it often felt like we were an afterthought rather than guests being hosted. For a concept centered around premium products and a luxury experience, the level of hospitality simply wasn't there. The biggest disappointment was the lobster roll. While the lobster filling was flavorful and generously portioned, the bread was noticeably stale. At this price point, serving stale bread is inexcusable and took away from what could have been an outstanding dish. I genuinely hope they improve the service because the products deserve it. With a more attentive, knowledgeable team and greater attention to quality control, this could easily become one of Tiburon's standout destinations. Right now, though, the exceptional ingredients are carrying an experience that falls short of their potential.
Lajoyia MurphyLocal Guide · 11 reviewsTotal number of Google reviews Lajoyia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHad the caviar flight maybe a I’m bias but the Sacramento one was my favorite..
- Meal type: Lunch
- Price per person: $100+
- Noise level: Quiet, easy to talk
- Wait time: No wait
Jonathan BleierLocal Guide · 92 reviewsTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent caviar. Delightful service, they were so nice to teach me about caviar. Svetlana and kaciah were so sweet.
Christina OrtegaLocal Guide · 222 reviewsTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAbsolutely lovely 🥂
- Order type: Dine in
- Meal type: Lunch
- Price per person: $100+
- Wait time: No wait
- Parking space: Plenty of parking
- Parking options: Paid parking lot
Jonathan KornmanLocal Guide · 10 reviewsTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTook a day trip here with friends visiting from the East Coast, very quaint little gem with fantastic wine and snacks. My friend visiting was especially into the "caviar bumps"! Honestly a great addition to Tiburon's main street, definitely go if you're over there!
- Price per person: $60–70
- Noise level: Quiet, easy to talk
- Group size: 3-4 people
- Wait time: No wait
Lis SLocal Guide · 14 reviewsTotal number of Google reviews Lis has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWent here for my birthday. The staff is incredible and will help you navigate the menu to make sure you’re all set to have the best caviar and champagne pairings! Save room for creme fraiche ice cream at the end!
- Order type: Dine in
- Meal type: Lunch
- Price per person: $100+
- Wait time: No wait
- Recommendation for vegetarians: Would not recommend
Medina ILocal Guide · 35 reviewsTotal number of Google reviews Medina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAbsolutely horrible experience
- Meal type: Dinner
- Price per person: $100+
- Group size: 2 people
Caitlyn Pierce4 reviewsTotal number of Google reviews Caitlyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI LOVE kaciah she is the best
Jill Darcey1 reviewTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI took a friend to your wonderful establishment for her birthday. Our experience was excellent and beyond our expectation. Kaciah and Tess were our servers. They went above and beyond all they did for us. The champagne and caviar and our food choices were elegant. They surprised my birthday guest with a birthday strawberry ice cream topped with caviar with a candle indescribable. Will return for sure.
Response from the owner · a year ago
Hi Jill! We are so happy to hear about your wonderful experience dining with us at The Lounge. Birthday's and caviar ice cream go hand in hand for us:) Can't wait to host you again soon! Best, The Caviar Co.
Business details
- Address: 46A Main St, Tiburon, CA 94920
- Phone: (415) 889-5168
- Website: thecaviarco.com
- Service area: Tiburon, CA