The Center for Excellence in Marriage and Family Therapy PLLC
Marriage or relationship counselor · Lakewood, WA · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%94+65.1Reliability 31%88+27.1Experts Score= 92Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 56 marriage counselorsiPosition by Experts Score among all companies we track in this category. · better than 69%
5.0★★★★★20 Google reviews · 10 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
The Center for Excellence in Marriage and Family Therapy PLLC at a glance
Reviewers describe the practice as effective for resolving high-conflict couples issues, family dynamics, and individual concerns through intensive and follow-up sessions. Clients note the therapist's direct communication style, ability to identify root causes of misbehavior, and structured approach to guiding relationships. The service includes both in-person and virtual appointments for individuals, couples, and families. No recurring criticisms were identified in the provided excerpts, which consistently highlight positive outcomes and professional collaboration.
Google rating: 5.0 out of 5 from 20 reviews (100% five-star).
Reviews on this page: 20 Google reviews (18 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: June 14, 2026.
Service: Marriage Counselor serving Lakewood, Washington.
Data from Google, last updated November 2, 2026.
Score profile vs other marriage counselors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyMarriage Counselors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Center for Excellence in Marriage and Family Therapy PLLC: 94/100 on this factor. Category median: 81.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Center for Excellence in Marriage and Family Therapy PLLC: 88/100 on this factor. Category median: 75.A
88
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Center for Excellence in Marriage and Family Therapy PLLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 88.–
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Bar = this company · dark tick = category median.
Star ratings
20 Google reviews we collected
5.0of 5
5 stars20100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 18 written reviews
96%praise
Praise2396%
Complaints14%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude729%
Would recommend521%
Speed & response417%
Honesty & trust417%
Communication313%
Quality & results14%
What customers talk about
We read 18 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is incredibly attentive and authentic throughout the process- really taking in every word you say and providing thoughtful feedback and insight.”
“If you’re in a relationship that feels like a constant argument, I highly recommend you schedule an appointment with Sandra.”
“She gets to the heart of the issue quickly and pushes for resolution.”
“In my experience she is very observant and skilled in guiding a couple/individual to solutions in a way that keeps the integrity and love at the forefront.”
“Sandra works especially well with high-conflict couples and those who have been stuck in long-term disconnection or painful communication struggles.”
People customers mention
Sandra10 reviews
Killebrew5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
TTiffany2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Sandra is an incredible clinician. She gets to the heart of the issue quickly and pushes for resolution. She says what needs to be said and helps couples improve their relationship in a short time. Don’t wait. Get started now. Save yourself years of marital problems and a costly divorce.
HHolden4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Sandra and the work we did completely changed my life. I met Sandra during a very unsure point of my life and we began to deconstruct and connect multiple parts of my life to form a better understanding of who I am/wanted to be. Her patience, ability to ask the hard questions, and revelations we shared together are…
EEvanLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
If you’re in a relationship that feels like a constant argument, I highly recommend you schedule an appointment with Sandra. Her ability to conceptualize couples’ conflict cycles and how to repair is exceptional.
BBrenda8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Sandra Killebrew is adept in assisting couples / individuals to get to the root of the issue(s) and also understanding the why of behaviors associated with miscommunication. In my experience she is very observant and skilled in guiding a couple/individual to solutions in a way that keeps the integrity and love at…
AAngel10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
I've worked with a few different therapists, and Sandra is by far my favorite/most impactful. I could quickly tell that she has a lot of knowledge and experience as a therapist, and her approach to therapy feels really empowering as a client. She is incredibly attentive and authentic throughout the process- really…
KKimberly4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I can’t recommend Sandra Killebrew highly enough. She is an exceptionally skilled couples therapist who brings both courage and compassion into the room. Sandra works especially well with high-conflict couples and those who have been stuck in long-term disconnection or painful communication struggles. Her intensive…
Sandra is an incredible clinician. She gets to the heart of the issue quickly and pushes for resolution. She says what needs to be said and helps couples improve their relationship in a short time. Don’t wait. Get started now. Save yourself years of marital problems and a costly divorce.
Response from the owner · 4 months ago
Thank you so much! This is what I try to offer every client I see.
H
Holden Quinn4 reviewsiTotal number of Google reviews Holden has written across all businesses on Google Maps, not just this one.
Sandra and the work we did completely changed my life. I met Sandra during a very unsure point of my life and we began to deconstruct and connect multiple parts of my life to form a better understanding of who I am/wanted to be. Her patience, ability to ask the hard questions, and revelations we shared together are things I will always carry with me. I am so happy to say that Sandra contributed immensely to the human I am today, and I am so happy and proud of the person I am becoming each day. Thank you Sandra for helping me and listening to me when I needed it the most!
Response from the owner · 6 months ago
Thank you for your review!
E
Evan MillerLocal Guide · 12 reviewsiTotal number of Google reviews Evan has written across all businesses on Google Maps, not just this one.
If you’re in a relationship that feels like a constant argument, I highly recommend you schedule an appointment with Sandra. Her ability to conceptualize couples’ conflict cycles and how to repair is exceptional.
Response from the owner · 9 months ago
Thank you for your review!
B
Brenda Pohlman8 reviewsiTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
Sandra Killebrew is adept in assisting couples / individuals to get to the root of the issue(s) and also understanding the why of behaviors associated with miscommunication. In my experience she is very observant and skilled in guiding a couple/individual to solutions in a way that keeps the integrity and love at the forefront. I highly recommend her for the intensive with follow up sessions.
Response from the owner · 9 months ago
Thank you so much for your kind and thoughtful review!
A
Angel Williams10 reviewsiTotal number of Google reviews Angel has written across all businesses on Google Maps, not just this one.
I've worked with a few different therapists, and Sandra is by far my favorite/most impactful. I could quickly tell that she has a lot of knowledge and experience as a therapist, and her approach to therapy feels really empowering as a client. She is incredibly attentive and authentic throughout the process- really taking in every word you say and providing thoughtful feedback and insight. She is not afraid to be up front, but in a way that feels encouraging, supportive, and thoughtful. I truly feel as though she goes above and beyond to ensure a positive and productive experience for her clients, and I'm so grateful to have found her. Highly, highly recommend!
Response from the owner · 11 months ago
Thank you so much!
K
Kimberly4 reviewsiTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
I can’t recommend Sandra Killebrew highly enough. She is an exceptionally skilled couples therapist who brings both courage and compassion into the room. Sandra works especially well with high-conflict couples and those who have been stuck in long-term disconnection or painful communication struggles. Her intensive sessions provide the structure and focus couples need to break through old patterns and start rebuilding trust and understanding. If you’re looking for a therapist who is both deeply empathetic and unflinchingly effective, Sandra Killebrew is the one.
Response from the owner · a year ago
Thank you so much for your glowing review!
A
Alexandria ScaloneLocal Guide · 38 reviewsiTotal number of Google reviews Alexandria has written across all businesses on Google Maps, not just this one.
Sandra is a warm and compassionate therapist that brings structure to her sessions. She offers a much needed service of working with high conflict couples through intensive therapy sessions (marathon therapy). Sandra is direct and efficient in her work. If you work with her you will be very pleased by her presence and knowledge.
Response from the owner · a year ago
Thank you!
L
LucyLocal Guide · 19 reviewsiTotal number of Google reviews Lucy has written across all businesses on Google Maps, not just this one.
Sandra is a highly determined and tenacious therapist who works tirelessly to help her clients achieve their goals. She is continually working outside of sessions reviewing her work and training. I have no doubt her skills and dedication will fast-track her clients’ healing on her couples and individuals intensives.
Response from the owner · a year ago
Thank you for your review! We offer intensives just for this reason—living better immediately!
S
Sam2 reviewsiTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
Sandra is a passionate and fearless therapist. She works extremely hard with her clients, both individuals and couples, so they can have the lives and the relationships they want. She is exceptionally skilled at working with high conflict couples to resolve the root causes of their difficulties. She continually adds to her knowledge through regular review of video, training and supervision. Her dedication to helping her clients alleviate tremendous amounts of suffering, paired with her skills lends itself well to the intensives she offers couples and individuals for the kind of healing that lasts a lifetime.
Response from the owner · a year ago
Thank you for your review!
B
Britton NoelLocal Guide · 21 reviewsiTotal number of Google reviews Britton has written across all businesses on Google Maps, not just this one.
