Customers rate The Cleaning Authority - Albuquerque 4.8 out of 5 stars based on 493 reviews, with the owner responding to 73% of feedback. Positive comments highlight punctuality, efficient communication, and thorough cleaning of floors, appliances, and detailed areas. However, lower-rated reviews cite insufficient cleaning depth, incomplete service coverage, and scheduling errors. Some clients also expressed dissatisfaction with the company's multi-session pricing structure for initial deep cleans.
Google rating: 4.8 out of 5 from 493 reviews (92% five-star).
Reviews on this page: 493 Google reviews (440 with written comments, 6 with photos).
Owner responses: the business replied to 73% of reviews.
Most recent review: October 23, 2026.
Service: Basement Cleaning Service serving Albuquerque, New Mexico.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
493 reviews on Google
5★454
4★21
3★5
2★1
1★12
Reviews from Google, shown as published (original wording, unedited).
AO
April OrozcoLocal Guide · 28 reviews
★★★★★
We absolutely are completely satisfied withTheCleaningAuthority.They’re professional and pay attention to detail. We appreciate the communication of what was done. We highly recommend them
Services: Standard cleaning
Response from the owner · a month ago
Thank you April Orozco! We're thrilled to know you were satisfied with our professional home cleaning services in Albuquerque. Your support helps our locally owned business grow!
Great job gals!. I always feel more relaxed and happy knowing that I don’t have to clean anything. My floors are vacuumed and mopped. My appliances are shiny.
Price assessment: Reasonable price
Price: $200–250
Services: General housekeeping
Response from the owner · 8 months ago
Thelma Holman, Thank you for choosing The Cleaning Authority Albuquerque for your house cleaning services! Here at The Cleaning Authority, we make sure our team provides you with high-caliber services while using environmentally responsible cleaning products for the safety of our clients’ health and the environment. We’re so grateful for this review and sincerely appreciate your feedback!
Jennifer Hughes, We wanted to thank you for leaving us this wonderful review! We at The Cleaning Authority want you to know that you can trust our team to do our best to give you the clean home you crave. Knowing that you were happy with our house cleaning services makes our team so happy and proud to continue providing our community with the best cleaning services in Albuquerque!
Zita McCullough, Thank you for leaving us this incredible review! We truly appreciate your feedback and your support means the world to us as a locally owned business. Reviews like yours help reaffirm our commitment to providing our clients with the best home cleaning services in Albuquerque.
Team is fast and efficient and thorough. Friendly and accommodating.
Price assessment: Great price
Price: $150–200
Services: Standard cleaning
Response from the owner · 2 weeks ago
Debra Caudle, This review made our day and our team will be happy to hear your kind words! We strive to offer outstanding house cleaning services to all our clients and we’re so happy we fulfilled that promise! Thank you for choosing The Cleaning Authority Albuquerque for your house cleaning needs
Working with the Cleaning Authority has made my life so much easier! They arrive promptly and within about an hour, the cleaning crew has my house sparkling and they are on their way!!
Price assessment: Reasonable price
Price: $150–200
Services: General housekeeping
Response from the owner · a year ago
Caroline McFarland, This review made our day and our team will be happy to hear your kind words! We strive to offer outstanding house cleaning services to all our clients and we’re so happy we fulfilled that promise! Thank you for choosing The Cleaning Authority Albuquerque for your house cleaning needs
They cleaned my chimney and inspected my dryer vent. Great job , very professional.
Price: $150–200
Services: Office & workplace cleaning
Response from the owner · 3 weeks ago
Thank you for leaving us this 5-star review and for choosing The Cleaning Authority Albuquerque for your professional house cleaning services! Our entire team truly cares about providing the best service possible so we treat your home like our home!
I’m terrible with names. The three lovely women that came were just wonderful. Respectful, polite and did an amazing job. Blanca the supervisor came to inspect and answered all questions I had. This was the first time I had this service with The cleaning Authorities and they be back with open arms. Thanks to them!
Price assessment: Reasonable price
Price: $200–250
Services: Deep clean
Response from the owner · a year ago
Thank you Lisa Powell for this 5-star review! It helps reaffirm our commitment to providing our clients with the best house cleaning service possible. Every time we enter your home, we aim to achieve a deep-cleaned feeling and work hard to make sure our clients are completely satisfied with our services and we’re happy to hear that we met your standards.
Services: Office & workplace cleaning, General housekeeping, Deep clean
Response from the owner · a month ago
Isabelle P., Thank you for choosing The Cleaning Authority Albuquerque for your house cleaning services! Here at The Cleaning Authority, we make sure our team provides you with high-caliber services while using environmentally responsible cleaning products for the safety of our clients’ health and the environment. We’re so grateful for this review and sincerely appreciate your feedback!
