Deep Cleaning Services · Alpharetta, GA

Is The Cleaning Authority - Alpharetta any good?

Our verdict: mixed — #36 of 40 deep cleaning services, better than 10%. Customers single out its craft & service and value; accountability is where it trails.

👍 Strengths

Craft & service — better than 60% of peers

Value — better than 53% of peers

👎 Watch-outs

Satisfaction — 16th percentile

Momentum — 16th percentile

Accountability — 4th percentile

The Cleaning Authority - Alpharetta for standard cleaning

Clear ✕

50 customers reviewed a standard cleaning job here and rated it 4.90★. Most paid $150–200 (category typical: $158–$259). For this job it ranks #29 of 37 deep cleaning services we track.

All 50 Google reviews tagged “Standard cleaning” · showing 20

★★★★★ Lenny · Edited 3 days ago

Very thorough. Our home looks so good after they are here!

Paid $250–300Reasonable priceStandard cleaning
★★★★★ Joseph · Edited a week ago

Excellent job cleaning. Personable too.

Paid $150–200Reasonable priceStandard cleaningService not listed
★★★★★ Sherry · Edited 3 weeks ago

Great job today ladies. Thanks for cleaning the wood floors really well. Love these ladies. They cleaned the streaks on my glass doors left the previous ladies without me asking them to and they can come every time.

Paid $200–250Reasonable priceStandard cleaningService not listed
★★★★★ Valerie · 3 weeks ago

I have been using The Cleaning Authority for about 4 yrs now and they have done a wonderful job for me! I highly recommend them!

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
★★★★ Sue · Edited 3 weeks ago

The crew did a great job cleaning the house. Efficient and friendly.

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
★★★★★ Linda · 2 months ago

Many years with this service. Thorough and my home is always clean. The manager is pleasant to work with.

Paid $100–150Reasonable priceStandard cleaningGeneral housekeeping
★★★★★ Lori · Edited 2 months ago

I would highly recommend the Cleaning Authority! The teams always do a great job !

Standard cleaning
★★★★★ Deb · Edited a year ago

Always do a good job. Sometimes when you use a cleaning company they start off strong and slowly lose steam. Not the case with TCA. They're always thorough.

Reasonable priceStandard cleaning
★★★★★ Stewart · Edited a year ago

The communication & attention I received as a new client was outstanding‼️ I’ve been a repeat customer of The Cleaning Authority for the past several years. Raul, the owner, was accommodating in getting me on the books! New ladies showed up today & they did a great job! Alicia, Patrica & Luisa showed up when Raul…

Standard cleaningGeneral housekeepingService not listed+ Punctuality+ Quality+ Professionalism
★★★★★ Donna · Edited a year ago

Outstanding service. I have been a loyal customer for approximately 6 years. Cleaning Authority is by far the longest-standing cleaning service I have ever used. In my previous experiences, I have noticed that cleaning services often become complacent and overlook details over time. However, I am pleased to say that…

Standard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Rachelle · Edited 2 years ago

They exceeded my expectations! Great service!

Standard cleaning+ Quality+ Professionalism
★★★★★ Michelle · Edited 2 years ago

Wonderful service!

Standard cleaningMoving-related cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
★★★★★ Barbara · Edited 2 years ago

the crew were hard working, efficient, friendly and respectful. I’d highly recommend them to anyone.yes, for sure .It was Myras & Jenny. They were wonderful.

Standard cleaning
★★★★★ Bonnie · Edited 3 years ago

I love these house cleaners, they have saved me!

General housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
★★★★★ tammy · 3 years ago

I have had team 6 cleaning my home for over a year and they do an excellent job!

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
★ Priya · 3 years ago

I had issues with the team taking shortcuts on my house, which is usually very clean to begin with. I expressed dissatisfaction and contacted the owner, Raul. After leaving him 3 messages, he called back, saying that a manager will be on site to oversee the next cleaning. However, an hour before the next cleaning,…

Standard cleaning− Responsiveness− Professionalism
★★★★★ Innovation · 3 years ago

Always professional and clean very well! I will recommend them to anyone.

General housekeepingStandard cleaning+ Quality+ Professionalism+ Value
★★★★★ Linda · Edited 3 years ago

This is our first time using The Cleaning Authority, and the team did a fantastic job! Looking forward to them helping us on a regular basis going forward!

Standard cleaning+ Punctuality+ Quality+ Professionalism
★★★★★ Jan · 3 years ago

Right on time, did a great job!

Standard cleaning
★★★★★ Esther · 4 years ago

Have been with this company for over year. Consistent positive results with each cleaning even with different crews coming each time. Additionally there is a special focus area given extra attention with each cleaning. They use their own products that work well on my surfaces. They have an app that makes it easy…

General housekeepingStandard cleaning+ Quality+ Professionalism+ Value

Show more standard cleaning reviews (30 more) →

Price

$$$$
$196-29% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Questions about The Cleaning Authority - Alpharetta

Is The Cleaning Authority - Alpharetta good?

Yes by most measures: 4.8★ from 153 Google reviews and an Experts Score of 30/100 (grade D), #36 of 40 deep cleaning services we track. 3.3% of reviews in the last two years were 1–2★ (category average 1.8%).

How much does The Cleaning Authority - Alpharetta charge?

Customers reported a typical bill of $196 (middle half $164–$247), 29% below the deep cleaning services median of $277.

What do customers hire The Cleaning Authority - Alpharetta for?

Mostly standard cleaning (50), general housekeeping (30), deep clean (21), moving-related cleaning (2).

Does the owner respond to complaints?

The owner replied to 13% of 1–3★ reviews (category: 60%).

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