Is The Cleaning Authority - Alpharetta any good?
Our verdict: mixed — #36 of 40 deep cleaning services, better than 10%. Customers single out its craft & service and value; accountability is where it trails.
Craft & service — better than 60% of peers
Value — better than 53% of peers
Satisfaction — 16th percentile
Momentum — 16th percentile
Accountability — 4th percentile
The Cleaning Authority - Alpharetta for standard cleaning
Clear ✕50 customers reviewed a standard cleaning job here and rated it 4.90★. Most paid $150–200 (category typical: $158–$259). For this job it ranks #29 of 37 deep cleaning services we track.
All 50 Google reviews tagged “Standard cleaning”
Very thorough. Our home looks so good after they are here!
Excellent job cleaning. Personable too.
Great job today ladies. Thanks for cleaning the wood floors really well. Love these ladies. They cleaned the streaks on my glass doors left the previous ladies without me asking them to and they can come every time.
I have been using The Cleaning Authority for about 4 yrs now and they have done a wonderful job for me! I highly recommend them!
The crew did a great job cleaning the house. Efficient and friendly.
Many years with this service. Thorough and my home is always clean. The manager is pleasant to work with.
I would highly recommend the Cleaning Authority! The teams always do a great job !
Always do a good job. Sometimes when you use a cleaning company they start off strong and slowly lose steam. Not the case with TCA. They're always thorough.
The communication & attention I received as a new client was outstanding‼️ I’ve been a repeat customer of The Cleaning Authority for the past several years. Raul, the owner, was accommodating in getting me on the books! New ladies showed up today & they did a great job! Alicia, Patrica & Luisa showed up when Raul…
Outstanding service. I have been a loyal customer for approximately 6 years. Cleaning Authority is by far the longest-standing cleaning service I have ever used. In my previous experiences, I have noticed that cleaning services often become complacent and overlook details over time. However, I am pleased to say that…
They exceeded my expectations! Great service!
Wonderful service!
the crew were hard working, efficient, friendly and respectful. I’d highly recommend them to anyone.yes, for sure .It was Myras & Jenny. They were wonderful.
I love these house cleaners, they have saved me!
I have had team 6 cleaning my home for over a year and they do an excellent job!
I had issues with the team taking shortcuts on my house, which is usually very clean to begin with. I expressed dissatisfaction and contacted the owner, Raul. After leaving him 3 messages, he called back, saying that a manager will be on site to oversee the next cleaning. However, an hour before the next cleaning,…
Always professional and clean very well! I will recommend them to anyone.
This is our first time using The Cleaning Authority, and the team did a fantastic job! Looking forward to them helping us on a regular basis going forward!
Right on time, did a great job!
Have been with this company for over year. Consistent positive results with each cleaning even with different crews coming each time. Additionally there is a special focus area given extra attention with each cleaning. They use their own products that work well on my surfaces. They have an app that makes it easy…
I’ve used TCA at my home in Sandy Springs and now in Roswell for several years. They do an excellent job! Their staff is friendly and very thorough. I recommend them often.
This is a great company to use. They are quick to respond to my requests and do wonderful job with my house! I have the same crew every time and I appreciate their hard work.
We have been very happy with our recurring cleans. Thorough, careful and professional!
The team is always pleasant and they always do a great job. We are on a rotation and whenever I've needed to reschedule (just once so far) they have accommodated without any issues.
Very reliable and a fair price. They show up on time and do great work. Good communication and great follow up if we have any questions. I recommend them
They did a fabulous job with the initial cleaning of my home. Raul, the owner, is very hands on and efficient. The team did an excellent job. I’m very pleased!
The team always works with our busy schedule and the challenges we have when taking important conference call while working from home. They’re always respectful of our time and asks and for that I am grateful!
just had our initial deep clean. will be going onto bi-weekly service. very impressed with the first cleaning. everything looks amazing. i'm pretty sure my house hasn't been this clean - well, maybe ever. great attention to detail. conscientious follow up and follow through. very professional. thank you!!!
They were above and beyond!! Thank you!!
We have been with The Cleaning Authority for over a year now. Their teams have always been thorough and professional. Since Covid, they adhere to strict protocols that have left us feeling very safe. We would highly recommend them.
Raul and his crews always provide prompt professional cleaning services to keep my home looking and smelling great!
Excellent service and very thorough. I have been a customer for over a year and have always been very satisfied. I highly recommend The Cleaning Authority!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about The Cleaning Authority - Alpharetta
Is The Cleaning Authority - Alpharetta good?
Yes by most measures: 4.8★ from 153 Google reviews and an Experts Score of 30/100 (grade D), #36 of 40 deep cleaning services we track. 3.3% of reviews in the last two years were 1–2★ (category average 1.8%).
How much does The Cleaning Authority - Alpharetta charge?
Customers reported a typical bill of $196 (middle half $164–$247), 29% below the deep cleaning services median of $277.
What do customers hire The Cleaning Authority - Alpharetta for?
Mostly standard cleaning (50), general housekeeping (30), deep clean (21), moving-related cleaning (2).
Does the owner respond to complaints?
The owner replied to 13% of 1–3★ reviews (category: 60%).
