Experts Reviews · Company report
The Cleaning Authority - Alpharetta logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%19+2.9Craft & service 20%60+12Value 10%53+5.3Momentum 8%16+1.3Track record 7%39+2.7Accountability 5%4+0.2Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30SCORE

The Cleaning Authority - Alpharetta

Alpharetta, GA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 40 deep cleaning services · 4.8★ from 153 Google reviews

Report card

Percentile vs other deep cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and value; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.The Cleaning Authority - Alpharetta is better than 16% of deep cleaning services.F
16
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).The Cleaning Authority - Alpharetta is better than 19% of deep cleaning services.F
19
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.The Cleaning Authority - Alpharetta is better than 60% of deep cleaning services.B
60
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.The Cleaning Authority - Alpharetta is better than 53% of deep cleaning services.C
53
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.The Cleaning Authority - Alpharetta is better than 16% of deep cleaning services.F
16
Track recordTrack record · 7% of the scoreReview volume and years with reviews.The Cleaning Authority - Alpharetta is better than 39% of deep cleaning services.D
39
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.The Cleaning Authority - Alpharetta is better than 4% of deep cleaning services.F
4

Reviews for your job

Customers hired The Cleaning Authority - Alpharetta for 4 kinds of job.

The Cleaning Authority - Alpharetta for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$157–$248
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 30 Google reviews tagged “General housekeeping”

Jean11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Great work really like today’s cleaning crew the house smells and is very clean

Paid $250–300Great priceGeneral housekeeping
Valerie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I have been using The Cleaning Authority for about 4 yrs now and they have done a wonderful job for me! I highly recommend them!

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
Sue7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★

The crew did a great job cleaning the house. Efficient and friendly.

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
Linda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Many years with this service. Thorough and my home is always clean. The manager is pleasant to work with.

Paid $100–150Reasonable priceStandard cleaningGeneral housekeeping
Sue9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Many thanks to Raul and Sondra and Jenny!!! Everything sparkled when I returned home. The communication was professional, prompt and friendly. They were eager and did a great job! Highly recommend.

Paid $200–250Reasonable priceGeneral housekeepingDeep clean
Lisa12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The ladies were super friendly and conscientious! I had not had my place clean for quite some time due to a renovation and this was a joy to have them back!

Reasonable priceGeneral housekeeping
Stewart5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The communication & attention I received as a new client was outstanding‼️ I’ve been a repeat customer of The Cleaning Authority for the past several years. Raul, the owner, was accommodating in getting me on the books! New ladies showed up today & they did a great job! Alicia, Patrica & Luisa showed up when Raul…

Standard cleaningGeneral housekeepingService not listed+ Punctuality+ Quality+ Professionalism
PaulLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The Cleaning Authority provides consistently excellent service. The staff take pride in their work and are always courteous. Maria and her team are wonderful..

General housekeeping+ Responsiveness+ Punctuality+ Quality
Gloria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Awesome!!!!!

General housekeeping+ Responsiveness+ Punctuality+ Quality
RosyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

They did an excellent job, and love how easy it is to set up payments through there app, definitely recommend using this company for your home cleaning.

Deep cleanGeneral housekeeping+ Responsiveness+ Quality+ Professionalism
Chriss2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Their one time clean was the best I’ve seen and I will definitely use them on a continual basis moving forward!

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
BonnieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I love these house cleaners, they have saved me!

General housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
tammy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have had team 6 cleaning my home for over a year and they do an excellent job!

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Alison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very clean and efficient!

General housekeeping+ Quality+ Professionalism+ Value
Brittany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team was very responsive to my questions, showed up on time, did a fantastic job cleaning my house (which needed a lot of work). They were kind and friendly. I highly recommend this company.

General housekeeping
Innovation2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always professional and clean very well! I will recommend them to anyone.

General housekeepingStandard cleaning+ Quality+ Professionalism+ Value
EstherLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Have been with this company for over year. Consistent positive results with each cleaning even with different crews coming each time. Additionally there is a special focus area given extra attention with each cleaning. They use their own products that work well on my surfaces. They have an app that makes it easy…

General housekeepingStandard cleaning+ Quality+ Professionalism+ Value
Stephanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great group of ladies. On time, quick with quality and friendly. The owner drove to my house to personally check in on my experience. Highly recommend.

General housekeeping+ Punctuality+ Quality+ Professionalism
TrayLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our bathrooms foyer and windows never looked so clean Julie was very detailed and made sure her services were to our liking, very professional and would hope all of cleaning authority employee's represent like she does with exceptional service thanks cleaning authority!!

General housekeepingInterior & exterior window cleaning+ Professionalism
Santi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Loved how Team 8 cleaned my room, great and professional staff! Thank y'all so much!

General housekeeping+ Responsiveness+ Punctuality+ Quality
Dianne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Julie does great! She is quick and detailed.

General housekeeping+ Professionalism
ShannonLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Company does a good job. What I like most is handling of any issue, much better than others. They truly listen and correct or handle concerns.

General housekeeping+ Professionalism
JenniferLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The team is very professional and detailed. They are in and out and very considerate of our work from home activities.

General housekeeping+ Punctuality+ Quality+ Professionalism
Doreen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The Alpharetta Cleaning Authority Team does a great job! Have always been happy with their attention to detail!

General housekeeping+ Quality+ Professionalism+ Value
EricLocal Guide · 112 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
Samaneh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

General housekeeping+ Responsiveness+ Punctuality+ Quality
CandaceEdited 3 years ago★★★★

Rating only, no written review.

General housekeeping+ Responsiveness+ Punctuality+ Professionalism
BrendaLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Deep cleanGeneral housekeepingStandard cleaning
angie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

General housekeeping+ Quality+ Professionalism
AndreaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality

Price

$196-29% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 72%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning50$158–$259
General housekeeping30$157–$248
Deep clean21$277–$447
Moving-related cleaning2$277–$447

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