Google reviewers rate The Cleaning Authority - Fairfax 4.8 out of 5 based on 308 reviews, with the owner responding to 69 percent of comments. Customers frequently praise the team for punctuality, thoroughness, and consistent communication, noting that recurring staff members often know the premises well. Positive feedback highlights efficient handling of stains and attention to detail during regular and move-in cleanings. However, some lower-rated reviews criticize inconsistent quality control, billing errors, and occasional property damage, such as broken blinds or dented walls.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Maria is the best cleaning lady muchas gracias
Sandy Mandy, Thank you for this great review on Google! We pride ourselves on being the best house cleaning company in the area and client satisfaction is always a top priority for our entire team! Reviews like yours help spread the word and allow our team to continue serving our community!
The communication is great and were on schedule. The cleaning was really good, and I like they focus on different areas each time. Thanks!
Thank you, matthew lee! Our team in Fairfax is committed to making your home shine, and we're so happy to know you're pleased with our service.
Our house looks great! The Cleaning Authority did a terrific job! We are pleased with their work and will have them back!
Thank you for your rating! We look forward to cleaning your home again soon.
Great job as usual
Thank you Richard Hughes for this 5-star review! It helps reaffirm our commitment to providing our clients with the best house cleaning service possible. Every time we enter your home, we aim to achieve a deep-cleaned feeling and work hard to make sure our clients are completely satisfied with our services and we’re happy to hear that we met your standards.
Always the same people, friendly, efficient , totally satisfied. Highly recommend.
Thank you for your rating! We look forward to cleaning your home again soon.
Great job! I appreciate all the effort and attention to detail from this team. My family is very happy after their visits!
My house is so clean! They did a great job! Hot stains out of my Corian sink that I never thought could come clean.
Mary Pierce, Thank you for leaving us this incredible review! We truly appreciate your feedback and your support means the world to us as a locally owned business. Reviews like yours help reaffirm our commitment to providing our clients with the best home cleaning services in Fairfax.
Excellent service will use agin
Phillip Jones, Thank you for choosing The Cleaning Authority Fairfax for your house cleaning services! Here at The Cleaning Authority, we make sure our team provides you with high-caliber services while using environmentally responsible cleaning products for the safety of our clients’ health and the environment. We’re so grateful for this review and sincerely appreciate your feedback!
I have been with this company for over a year. They always do awonderful job and truly value their customers-thank you!
We are so happy to hear that. Thank you for your feedback!
Excellent service, sending the same cre w each time so they know the premises, always pleased with the results.They do an excellent job of cleaning for us.
Always a pleasure to serve you! Thank you very much for your review!