Analyzing 7,618,3427.6M ReviewsFor 21,46521.5K Experts
Google reviewers rate The Cleaning Crew 4.8 out of 5 based on 448 reviews, with the owner responding to every comment. Clients frequently praise the team for thorough deep cleaning, move-out services, and attention to detail, noting professional communication and reliable scheduling. However, some low-star reviews describe instances of lateness, incomplete work on specific areas like baseboards, and concerns about supervision for remote property management.
Data from Google, last updated November 2, 2026.
448 Google reviews we collected
Phrases our text analysis found in 357 written reviews
How often each topic comes up in the written reviews
We read 357 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The standard cleaning service was great, attention to detail was fantastic!”
“The Cleaning Crew is a very professional team that I’ve used for a while.”
“Whether that was the intent or not, it felt unnecessary and unprofessional.”
“I would definitely recommend them to anyone looking for a reliable cleaning company.”
“Definitely do not recommend carpet cleaning service.”
“They immediately noticed she had wiped down the inside of the fridge and that the water spots on the shower door were gone.”
“Scheduling and communication was also great and easy.”
“They’re professional, dependable, and pay attention to the details.”
“Very happy with the cleaning services at a fair price.”
“Unfortunately, not worth the money spent.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 448 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The standard cleaning service was great, attention to detail was fantastic! Helped me get my house feeling refreshed and this tired mom needs it! I added a photo of the cute little bow left on the toliet paper 🫶🏼
Liu and Laura both did a great job for me last week! They have been too my house five times and they do outstanding work!
Thank you, Steve, for the wonderful review. We're thrilled Lu and Laura provided an outstanding deep clean and made you feel comfortable in your home. We appreciate your trust and look forward to serving you again for future cleanings.
Great experience! So clean!!! The cleaner pays attention to detail and doesn’t cut corners.
Thank you so much for your wonderful feedback! We are thrilled to hear that you had a very good experience with our service and that your space feels brand new. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again in the future!
Highly recommend The Cleaning Crew! Our home has never been so clean! 🏡✨ Walking into our home after a family trip and being welcomed by such a fresh, clean, and tidy environment was incredibly uplifting! Genesis, Wendy, and Dawn are an incredible team, and we are so grateful for the care, thoughtfulness, and attention to detail they bring to their work. The difference is truly noticeable, and we couldn’t be happier! 💛
Thank you so much for your kind words and recommendation! 💛 We’re thrilled to hear you’re happy with the results. Genesis, Wendy, and Dawn will truly appreciate your wonderful feedback! 🏡✨
We look forward to Genesis's visit every month.
Thank you so much! 💛 We’re delighted to hear that you enjoy Genesis’s monthly visits. We truly appreciate your continued trust in The Cleaning Crew! ✨
Idalma went above and beyond! So very pleased! Will definitely use again.
Thank you so much for your kind words! We’re thrilled to hear that Idalma went above and beyond to provide you with such a great experience. We truly appreciate your trust and support, and we look forward to serving you again!
The lady that cleaned our "move-out" home did an excellent job. Unfortunately she did not speak English (had a translator app that worked fine for us) so I did not get her name. Please give her the $20 because she absolutely deserved it!
Thank you for your kind words! We’re so happy to hear you were pleased with your move-out cleaning. We’ll be sure to share your feedback with our team! 💛
Lu did a great job.
Thank you so much! We’re happy to hear Laura did a great job. We truly appreciate your kind words and support! 😊
The crew did a fantastic job on my move out clean. Everything looks shiny and new for the new owners!
Thank you for your wonderful feedback! We're so happy to hear that our crew did a fantastic job with your move-out cleaning and left everything looking shiny and fresh for the new owners. We truly appreciate your trust in our team and wish you all the best in your next chapter!
Wendy did a great job, very thorough!
Thank you for your wonderful feedback! We're so glad to hear that Wendy did a great job and provided such thorough service. We truly appreciate your support and look forward to serving you again!
Analyzing 7,618,3427.6M ReviewsFor 21,46521.5K Experts