Australian restaurant · Nashville, TN · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%75+47.6Reliability 28%75+21.2Replies to reviews 8%57+4.7Experts Score= 73Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#37 of 60 cooking classesiPosition by Experts Score among all companies we track in this category. · better than 39%
4.7★★★★★662 Google reviews · 24 photos
86%five-star reviews
4.83★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate The Cookery 4.7 out of 5 based on 662 reviews, noting that the owner responds to half of them. Positive feedback highlights the Australian menu items, friendly staff, and the establishment's mission to support formerly homeless individuals. However, several low-star reviews cite long wait times, orders missing specific items, and inconsistent service as recurring issues.
Google rating: 4.7 out of 5 from 662 reviews (86% five-star).
Reviews on this page: 661 Google reviews (488 with written comments, 91 with photos).
Owner responses: the business replied to 50% of reviews.
Most recent review: October 29, 2026.
Service: Cooking Class serving Nashville, Tennessee.
Data from Google, last updated November 1, 2026.
Score profile vs other cooking classes
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
The CookeryCooking Classes median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Cookery: 75/100 on this factor. Category median: 87.B
75
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Cookery: 75/100 on this factor. Category median: 86.B
75
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Cookery: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Cookery: 57/100 on this factor. Category median: 39.C
57
Bar = this company · dark tick = category median.
Star ratings
661 Google reviews we collected
4.7of 5
5 stars56786%
4 stars579%
3 stars91%
2 stars102%
1 star183%
Praise vs complaints
Phrases our text analysis found in 488 written reviews
95%praise
Praise29595%
Complaints155%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude14547%
Would recommend5718%
Quality & results4214%
Price & value299%
Speed & response279%
Communication52%
Honesty & trust52%
What customers talk about
We read 488 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Oh and the doggo that was walking around was such a sweet fluff.”
“Pretty unprofessional and not respecting of people’s time.”
“Took a trip to Tennessee from California - highly recommend this place.”
“Cant recommend it based on that.”
“They are good to all who enter their doors and the food and drinks are top notch.”
“This has to be the worst restraint I've ever been to.”
“All the food I bought was so good and reasonably priced.”
“Food is very overpriced for this quality of service.”
“We originally came with the desire to get breakfast, but quickly changed modes when we saw the other offerings.”
“Took forever to get a check and didn’t even get a receipt break down .”
“He actually gave his own testimony and then explained how they offer cooking education and training to men who are homeless, may possibly have drug ad…”
“…s day, but we sat and waited almost two hours for our food our server ignored us when asked for the wait time on our food and I had to ask a different…”
“Comfortable surroundings for a coffee break, breakfast or lunch with friends, and a fun immersion into genuine Aussie food options.”
People customers mention
Australian22 reviews
Aussie12 reviews
Pie9 reviews
Christian8 reviews
Australia5 reviews
Ape5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JJulieLocal Guide · 30 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
This places feels like family. They are good to all who enter their doors and the food and drinks are top notch. It makes you feel even better knowing that they are supporting men who need stability and a way out of darkness and back into light and life. Amazing restaurant and ministry!
MMadisonLocal Guide · 8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
In summary this place is YUM.
We originally came with the desire to get breakfast, but quickly changed modes when we saw the other offerings. I have been searching for a pot pie in the city that reminded me of my grandma's cooking, and this one did exactly that. I would recommend this place to anyone.
Oh and the…
HHowardLocal Guide · 39 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The best breakfast I have had in some time. (Coolery Hash). Staff was super nice.
RRelli1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Wonderful service, lovely people! The food was amazing! We will be back & highly recommend The Cookery!
GGeorge2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The Cookery in Nashville was such a good find. The pancakes were easily the highlight, and the service felt warm and welcoming from the start. I also really appreciated the purpose behind the place, which made supporting them feel even better. Definitely a spot I’d come back to.
GGreggLocal Guide · 33 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
First time at The Cookery. We had brunch including one of their DELICIOUS cinnamon rolls!! Food was fresh and cooked to perfection. Service was great. Glad we could give just a little support to this great ministry while visiting Nashville.
This places feels like family. They are good to all who enter their doors and the food and drinks are top notch. It makes you feel even better knowing that they are supporting men who need stability and a way out of darkness and back into light and life. Amazing restaurant and ministry!
Meal type: Breakfast
Noise level: Moderate noise
Group size: Suitable for all group sizes
Seating type: Indoor dining area
Parking space: Plenty of parking
Parking options: Free parking lot
M
Madison TwymanLocal Guide · 8 reviewsiTotal number of Google reviews Madison has written across all businesses on Google Maps, not just this one.
In summary this place is YUM.
We originally came with the desire to get breakfast, but quickly changed modes when we saw the other offerings. I have been searching for a pot pie in the city that reminded me of my grandma's cooking, and this one did exactly that. I would recommend this place to anyone.
Oh and the doggo that was walking around was such a sweet fluff.
The Cookery in Nashville was such a good find. The pancakes were easily the highlight, and the service felt warm and welcoming from the start. I also really appreciated the purpose behind the place, which made supporting them feel even better. Definitely a spot I’d come back to.
Response from the owner · a week ago
It warms our heart to read your review. Along with great food, you captured our mission. Thank you kindly for your support.
E
Eddie RodriguezLocal Guide · 16 reviewsiTotal number of Google reviews Eddie has written across all businesses on Google Maps, not just this one.
Last Wednesday, I had an experience at the cookery that I can’t ignore, and I urge you to think twice before dining there. I ordered a sausage, egg, and cheese sandwich, and when the woman taking my order asked if I wanted my eggs scrambled, I happily agreed and requested sourdough bread. Little did I know, I would be waiting for 25 minutes only to discover that my sandwich was missing the sausage!
When I returned to the counter, the owner—a man from Australia—seemed to find the situation amusing. The food I received was nothing short of disappointing: microwaved frozen sausage slapped between two slices of white bread, topped with over-easy eggs that were cold in the middle. Out of sheer hunger, I forced myself to eat it, but that decision came with consequences. Since then, I’ve been stuck in bed, feeling unwell.
Please, take my experience as a warning. You deserve better than this. Choose wisely when it comes to where you dine!
Response from the owner · a week ago
Yes, we messed up. The chef forgot the sausage patty (we don't microwave) and apologizes for that. We know that our kitchen prep times need improvement and we are working to streamline things. Thanks for the reminder as to how important that is. The owner, Brett, is a very jolly man and he feels bad that his smile was misinterpreted as not caring. Another clarification that should be mentioned, our sourdough bread is a white bread, so it is easy to assume that it is regular bread. Overall, we don't wanted to over justify ourselves because we do admit that you had a terrible experience, and for that we apologize.
G
Gregg ShamblinLocal Guide · 33 reviewsiTotal number of Google reviews Gregg has written across all businesses on Google Maps, not just this one.
First time at The Cookery. We had brunch including one of their DELICIOUS cinnamon rolls!! Food was fresh and cooked to perfection. Service was great. Glad we could give just a little support to this great ministry while visiting Nashville.
Meal type: Brunch
Price per person: $10–20
Noise level: Moderate noise
Group size: 2 people
Parking space: Plenty of parking
Parking options: Free parking lot
Response from the owner · 3 weeks ago
We are so glad you stopped by while enjoying Nashville. We are so grateful for all who walk through our doors. Spread the joy wherever you go.
M
Micah LacherLocal Guide · 101 reviewsiTotal number of Google reviews Micah has written across all businesses on Google Maps, not just this one.
I'm a huge fan of this place. I try to eat here as often as I can to support their mission. A lot of people don't realize this but all the guys that work in the kitchen are formerly homeless. The food is amazing. We cater it for events at our office all the time as well. I would highly recommend
Response from the owner · 3 weeks ago
Awesome. Thank you for your support and letting others know about the cause. You are a blessing.
S
Sammy VesterLocal Guide · 198 reviewsiTotal number of Google reviews Sammy has written across all businesses on Google Maps, not just this one.
This is such an amazing and fantastic little gem in plain view!!
Had an opportunity to try one of these spectacular hamburgers..
Great value for a hand made burger..
Why go further down for mediocre food at outrageous prices..
Meal type: Lunch
Price per person: $10–20
Noise level: Quiet, easy to talk
Group size: 2 people
Response from the owner · 3 weeks ago
Well very kind words Sammy…Did u have our Down Under Wonder Blunder Burger? It’s my favorite. Thanks for shouting back at us and saying what we believe is true too!
