Day care center · Houston, TX · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%84+20.4Value 14%85+12Replies to reviews 7%24+1.7Craft & service penalty98−0.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#45 of 105 daycare centersiPosition by Experts Score among all companies we track in this category. · better than 58%
4.8★★★★★47 Google reviews · 17 photos
94%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the center 4.8 out of 5 based on 47 reviews, frequently praising the dedicated staff, structured curriculum, and open communication regarding children's daily activities. Parents highlight the facility's cleanliness, safety measures, and inclusive approach to children with disabilities. However, recurring criticisms note that tuition is expensive and the downtown location's website photos do not accurately reflect the actual building's appearance.
Google rating: 4.8 out of 5 from 47 reviews (94% five-star).
Reviews on this page: 47 Google reviews (39 with written comments, 1 with photos).
Owner responses: the business replied to 49% of reviews.
Most recent review: August 5, 2026.
Service: Daycare Center serving Houston, Texas.
Data from Google, last updated November 1, 2026.
Score profile vs other daycare centers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
This companyDaycare Centers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Crème School of Houston, TX: 90/100 on this factor. Category median: 83.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Crème School of Houston, TX: 84/100 on this factor. Category median: 76.A
84
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Crème School of Houston, TX: 98/100 on this factor. Category median: 98.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Crème School of Houston, TX: 85/100 on this factor. Category median: 94.A
85
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Crème School of Houston, TX: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Crème School of Houston, TX: 24/100 on this factor. Category median: 42.D
24
Bar = this company · dark tick = category median.
Star ratings
47 Google reviews we collected
4.8of 5
5 stars4494%
4 stars12%
3 stars00%
2 stars12%
1 star12%
Praise vs complaints
Phrases our text analysis found in 39 written reviews
96%praise
Praise4796%
Complaints24%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price120%
Reasonable360%
Overpriced00%
Not sure120%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1939%
Would recommend1020%
Speed & response612%
Honesty & trust510%
Communication48%
Quality & results36%
Price & value24%
What customers talk about
We read 39 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From the classroom teachers to the administrative team, everyone has been kind, attentive, supportive, and welcoming.”
“I highly recommend this school to any family looking for a place that truly cares and goes above and beyond.”
“Any time a question or concern came up, it was addressed quickly, thoughtfully, and with genuine care.”
“My son genuinely loves going to school each day, and it gives me so much peace of mind knowing that he is surrounded by teachers and staff who truly c…”
“They have very open communication and truly take care of my girls.”
“We have had such a wonderful experience at Crème de la Crème.”
“Unfortunately we had to make some budgetary decisions and couldn’t afford them after they increased their prices over the last year.”
People customers mention
Creme15 reviews
Brenda3 reviews
Melissa3 reviews
Juanita3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired The Crème School of Houston, TX for 3 kinds of job. Pick one to see what they paid and said.
VVeronicaLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
It's hard to say goodbye. Our girls have grown up at Creme, and we're so grateful for the love and care they've received over the years. The teachers have always been warm, responsive, and truly invested in our children. It really does take a village, and Creme has been a big part of ours. We're only leaving because…
Field tripsEducational services
RRichLocal Guide · 45 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
We've been regular enrolled here through all levels from the infant room all the way through after school care. Through the years it's been a positive experience all around. The teachers and administration are very dedicated, and they provide great extracurriculars and treat parents really well. Everything they can…
Great priceMeal preparationHomework assistanceField trips
TTam4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Our family has been going to Creme de la Creme for over three years. We had initially toured several daycares, but immediately fell in love here instantaneously. The infrastructure is well designed and decorated to be everything a child could want when roaming the halls. The curriculum is well developed, and the…
KKathryn1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
My husband and I have two daughters at Creme and we have loved it. They truly get to know and love the students. We have never had a teacher we didn’t love. They have very open communication and truly take care of my girls. My almost 4 year old has learned so much from them. She is learning to read and write on her…
MMariaLocal Guide · 62 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
This place is amazing and very suitable for working parents at downtown area. The school managers are all the time vigilant and procure to provide the best environment and care for the kids.
Reasonable price
LLilian5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Crème de la Crème has been an incredible experience for my son in kindergarten.
The staff creates a friendly, energetic, and engaging environment, while also providing a strong educational foundation. The teachers are amazing, patient, knowledgeable, and truly dedicated to each child’s growth. My son had fun every…
We have had such a wonderful experience at Crème de la Crème. My son genuinely loves going to school each day, and it gives me so much peace of mind knowing that he is surrounded by teachers and staff who truly care about him.
From the classroom teachers to the administrative team, everyone has been kind, attentive, supportive, and welcoming. They have taken the time to get to know my son as an individual and have always made him feel safe, loved, and valued. Any time a question or concern came up, it was addressed quickly, thoughtfully, and with genuine care.
The director, Brenda, is awesome. She is approachable, compassionate, and an excellent listener. She has always made me feel comfortable coming to her, and it is clear that she truly cares about the children, their families, and the overall experience at the school.
It means so much to find a place where your child is not only well cared for, but genuinely happy and excited to be there. We are incredibly grateful for everyone at Crème and for the positive impact they have had on our family. I cannot recommend this school highly enough!
Price assessment: Reasonable price
Services: Meal preparation, Educational services
Response from the owner · 2 months ago
Hi, Hilary!
Thank you so much for leaving such a heartfelt review for Crème de la Crème. We are thrilled to hear that your son loves going to school each day and that you feel at peace knowing he is in a caring environment. It's wonderful to know that our teachers and staff have made a positive impact by being kind, attentive, supportive, and welcoming. We are delighted that Brenda and the entire team have been able to address your concerns thoughtfully and with genuine care. It truly means a lot to us that your child feels safe, loved, and valued at our school. Families like yours are why we do what we do, and we could not imagine Crème de la Crème without you. Thank you for being a part of our family; we are so happy you're here!
Warm Regards, The Crème School of Houston, TX
S
Sandy Payton9 reviewsiTotal number of Google reviews Sandy has written across all businesses on Google Maps, not just this one.
We love the school!! And wouldn’t choose anywhere else For our kids
Response from the owner · 2 months ago
Hi, Sandy! Thank you so much for leaving such a wonderful review. We are thrilled to hear that you love The Crème School of Houston and that it is your top choice for your kids. Families like yours are why we do what we do, and we could not imagine KinderCare without you. Thank you for being a part of our family; we are so happy you're here!
Warm Regards, The Crème School of Houston
V
Veronica NdegwaLocal Guide · 12 reviewsiTotal number of Google reviews Veronica has written across all businesses on Google Maps, not just this one.
It's hard to say goodbye. Our girls have grown up at Creme, and we're so grateful for the love and care they've received over the years. The teachers have always been warm, responsive, and truly invested in our children. It really does take a village, and Creme has been a big part of ours. We're only leaving because it's time for elementary school. Thank you for everything—we'll always be thankful
Services: Field trips, Educational services
Response from the owner · 4 months ago
Hi, Veronica!
Thank you so much for leaving such a heartfelt review. We are truly honored to have been a part of your girls' early years and to have contributed to their growth and development. It's wonderful to hear that our teachers have made such a positive impact with their warmth and dedication. We understand how bittersweet it can be to move on, but we are excited for your family's next chapter in elementary school. Families like yours are why we do what we do, and we could not imagine The Crème School of Houston without you. Thank you for being a part of our family; we are so happy you're here!
Warm Regards, The Crème School of Houston
R
Rich NLocal Guide · 45 reviewsiTotal number of Google reviews Rich has written across all businesses on Google Maps, not just this one.
We've been regular enrolled here through all levels from the infant room all the way through after school care. Through the years it's been a positive experience all around. The teachers and administration are very dedicated, and they provide great extracurriculars and treat parents really well. Everything they can do right they've done right. This is a well-earned five stars.
Price assessment: Great price
Services: Meal preparation, Homework assistance, Field trips, Educational services
Response from the owner · 5 months ago
Hi, Rich! Thank you so much for taking the time to leave such a wonderful review for Crème de la Crème School of Houston. We are thrilled to hear that your experience with us, from the infant room to after school care, has been positive throughout the years. It's heartening to know that our dedicated teachers and administration, along with our extracurricular offerings, have met your expectations and that you feel well-treated as parents. We strive to do everything right for our families, and your feedback is incredibly rewarding. Families like yours are why we do what we do, and we could not imagine Crème de la Crème without you. Thank you for being a part of our family; we are so happy you're here!
Warm Regards, Crème de la Crème School of Houston
P
Pat MapsLocal Guide · 23 reviewsiTotal number of Google reviews Pat has written across all businesses on Google Maps, not just this one.
I have a child with a high-functioning disability, and as many parents know, that can unfortunately close doors at private schools. We were often told they didn’t have the resources to support him.
That’s what makes Crème de la Crème so special. Even though they are not a special education school, they welcomed my child with open arms—and more importantly, they truly invested in him. The level of care, patience, and intentional support he received went far beyond anything we expected.
Ms. Melissa is truly one of the best teachers I’ve ever encountered. Her dedication and ability to connect with my child made an incredible difference. Ms. Maria has also been wonderful—kind, attentive, and genuinely committed. Because of Ms. Melissa and the entire team at Crème, my child can now write, and his vocabulary and pronunciation have improved tremendously. The progress he has made is something I will never take for granted.
I also have another child here, and she absolutely loves going to daycare. Ms. San Juanita has a genuine love for children, and Ms. Pamela is so kind, patient, and accommodating.
I will always be grateful to this school for not closing the door on us—and for helping my child grow in ways that once felt out of reach.
Price assessment: Not sure
Services: Meal preparation, Field trips, Educational services
Response from the owner · 6 months ago
Hi, Pat! Thank you so much for taking the time to share your heartfelt experience with Crème de la Crème School of Houston. We are truly honored to have been able to support your child and your family. It means the world to us to hear that our team, especially Ms. Melissa, Ms. Maria, Ms. San Juanita, and Ms. Pamela, have made such a positive impact on your children's lives. We are thrilled to know that your child has made significant progress and that your other child enjoys attending daycare with us. Families like yours are why we do what we do, and we could not imagine Crème de la Crème without you. Thank you for being a part of our family; we are so happy you're here!
Warm Regards, Crème de la Crème School of Houston
T
Tam Sun4 reviewsiTotal number of Google reviews Tam has written across all businesses on Google Maps, not just this one.
Our family has been going to Creme de la Creme for over three years. We had initially toured several daycares, but immediately fell in love here instantaneously. The infrastructure is well designed and decorated to be everything a child could want when roaming the halls. The curriculum is well developed, and the schedule is busy with something educational or celebratory. We love the classes offered right on site. The best thing about the daycare are the phenomenal teachers. Teachers that deserve special recognition that have taken care of both my children and/or have gone above and beyond all our expectations are Ms. Simona and Ms. Andrea of the infant group and Ms. San Juanita of the toddler group. All the teachers have been great, and we know when we drop off our children that they are in good hands.
Response from the owner · 6 months ago
Hi, Tam Sun! Thank you so much for taking the time to leave such a wonderful review for Crème de la Crème School of Houston. We are thrilled to hear that your family has been with us for over three years and that you fell in love with our school from the start. It's great to know that you appreciate our well-designed infrastructure and the engaging curriculum we offer. We are especially grateful for your kind words about our phenomenal teachers, Ms. Simona, Ms. Andrea, and Ms. San Juanita. We will be sure to pass along your recognition to them. Families like yours are why we do what we do, and we could not imagine Crème de la Crème without you. Thank you for being a part of our family; we are so happy you're here!
Warm Regards, Crème de la Crème School of Houston
K
Kathryn Ponton (Justin & Kathryn)1 reviewiTotal number of Google reviews Kathryn has written across all businesses on Google Maps, not just this one.
My husband and I have two daughters at Creme and we have loved it. They truly get to know and love the students. We have never had a teacher we didn’t love. They have very open communication and truly take care of my girls. My almost 4 year old has learned so much from them. She is learning to read and write on her own and she enjoys it. We also love Mrs. Leslie and her dance and gymnastic classes! Truly a great place for kids!🩷
Response from the owner · 8 months ago
Hi Kathryn!
Thank you so much for your kind words and for sharing your experience with us. We're thrilled to hear that you and Justin have had such a positive experience at Crème de la Crème School of Houston. It's wonderful to know that your daughters are thriving and enjoying their time with us, especially in Mrs. Leslie's dance and gymnastics classes. We're happy to hear that you have had such a positive experience with us! Families like yours are why we do what we do, and we could not imagine Crème de la Crème without you. Thank you for being a part of our family; we are so happy you're here!
Warm Regards,
Crème de la Crème School of Houston
A
ariadna andrade1 reviewiTotal number of Google reviews ariadna has written across all businesses on Google Maps, not just this one.
We have had an incredible experience with this school, and I truly cannot say enough wonderful things about the entire team. From day one, everyone has gone above and beyond to make my daughter’s transition to the toddler room as smooth and comforting as possible. While it hasn’t been easy for her to leave Miss Andrea, the teachers and staff—Miss Andrea, Miss Claudia, Miss Genessis, Miss Veronica, and many others—have been incredibly patient, loving, and supportive. As a parent, that level of care means everything.
I also want to give a heartfelt shout-out to Miss Nikkita and Guillermo for their exceptional kindness. Right before Christmas, while picking up my daughter around 5:00 p.m., my car broke down right outside the school. The moment the staff realized something was wrong, everyone stepped in to help. Since it was cold outside, Miss Nikkita kept the office open so we could wait somewhere warm, and she stayed with us until the car was fixed—even though it got quite late and I reassured her she didn’t need to.
That experience truly showed how deeply this school cares about its families. Having worked in the hospitality industry for many years, I can confidently say that this level of empathy, professionalism, and genuine care is rare.
We are incredibly grateful and feel so lucky to be part of this community. Without a doubt, when my daughter has a little brother or sister someday, they will be here too. I highly recommend this school to any family looking for a place that truly cares and goes above and beyond.
Response from the owner · 9 months ago
Hi Ariadna,
Thank you so much for your heartfelt review and for sharing your wonderful experience with us at Crème de la Crème School of Houston. We're happy to hear that you have had such a positive experience with us! It warms our hearts to know that our team, including Miss Andrea, Miss Claudia, Miss Genessis, Miss Veronica, Miss Nikkita, and Guillermo, have made such a positive impact on your daughter's transition and your family's experience. We are truly grateful for your kind words and for recognizing the dedication and care our staff provides. Families like yours are why we do what we do, and we could not imagine Crème de la Crème without you. Thank you for being a part of our family; we are so happy you're here!
Warm Regards, Crème de la Crème School of Houston
M
Maria SaenzLocal Guide · 62 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
This place is amazing and very suitable for working parents at downtown area. The school managers are all the time vigilant and procure to provide the best environment and care for the kids.
Price assessment: Reasonable price
Response from the owner · 11 months ago
Hi Maria!
Thank you so much for your wonderful review! We're happy to hear that you have had such a positive experience with us! It's great to know that our school managers are meeting your expectations and providing a vigilant and caring environment for your children. Families like yours are why we do what we do, and we could not imagine Crème de la Crème School of Houston without you. Thank you for being a part of our family; we are so happy you're here!
Warm Regards, Crème de la Crème School of Houston
R
Runit RoyLocal Guide · 15 reviewsiTotal number of Google reviews Runit has written across all businesses on Google Maps, not just this one.
Hi Runit,
Thank you so much for your wonderful review! We're happy to hear that you have had such a positive experience with us! Families like yours are why we do what we do, and we could not imagine Crème de la Crème School of Houston without you. Thank you for being a part of our family; we are so happy you're here!
Warm Regards, Crème de la Crème School of Houston
