Google reviewers rate The Dawg House Grooming 4.9 out of 5 stars based on 84 reviews, with the owner responding to 62 percent of them. Customers frequently praise the staff for being friendly, patient, and skilled with various breeds, noting that the business offers reasonable pricing and clean facilities. Recurring themes include effective deshedding and nail trimming services. However, low-star reviews highlight a pattern of communication failures where groomers did not inform owners about minor injuries or razor burns discovered after the appointment.
Google rating: 4.9 out of 5 from 84 reviews (96% five-star).
Reviews on this page: 84 Google reviews (68 with written comments, 14 with photos).
Owner responses: the business replied to 62% of reviews.
Most recent review: October 18, 2026.
Service: Pet Groomer serving Huntley, Illinois.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
84 reviews on Google
5★81
4★0
3★1
2★0
1★2
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 68 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Staff here is so friendly and kind, I had messed up my appointment time and called saying I was going to be late, and they were so sweet told me it wa…”
“They always do a wonderful job, and are very fairly priced.”
“Highly recommend and we plan to definately use them again.”
“Listened to all of our preferences and bonded with him quickly which made for a smooth process.”
“Finding affordable grooming for a Samoyed isn't easy, but this groomer exceeded my expectations.”
“She genuinely cares for the well-being and comfort of every furry client.”
People customers mention
Alicia8 reviews
Joanna4 reviews
Becky3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Maddelynn Jade3 reviewsiTotal number of Google reviews Maddelynn has written across all businesses on Google Maps, not just this one.
Staff here is so friendly and kind, I had messed up my appointment time and called saying I was going to be late, and they were so sweet told me it was no problem at all! They always do a wonderful job, and are very fairly priced. This has become the only spot I will take my dog for grooming, we have been coming for 2 years and never had a single issue! I would definitely recommend taking your pet here!!
Price assessment: Great price
Services: Dog bathing and blow dry, Dog full service grooming, Dog nail trimming
Steven SchultzLocal Guide · 64 reviewsiTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
My dog seemed to have a bit of a lump on his head when he got home, but he's a clumsy oaf and he smelled much cleaner than when he went in so we'll call it a wash.
Price assessment: Reasonable price
Services: Dog bathing and blow dry, Dog nail trimming
Karen ReebLocal Guide · 73 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
We have a 3yr old adopted Beagle. We weren't sure she had ever been groomed. Mackenzie took great patience & care of her. She got a bath, a mani-pedi & was very happy! We will definitely go back. Love Mackenzie 🥰🥰
Price assessment: Great price
Services: Dog ear cleaning, Dog bathing and blow dry
Anastasiya3 reviewsiTotal number of Google reviews Anastasiya has written across all businesses on Google Maps, not just this one.
Finding affordable grooming for a Samoyed isn't easy, but this groomer exceeded my expectations. My dog's coat looks bright, fluffy, and well-maintained, and you can tell they took their time with the grooming.
Considering the amount of work that goes into grooming a double-coated breed, the pricing was very reasonable. Highly recommend!
Price assessment: Reasonable price
Services: Dog full service grooming
merykrause5 reviewsiTotal number of Google reviews merykrause has written across all businesses on Google Maps, not just this one.
Our two Goldens had their first grooming experience at Dawg House this morning and they look fabulous. Taylor, their groomer, was gentle and patient and knew just how to keep them calm and trusting of her. They have never looke this beautiful, and we've been to three other groomers since adopting them less than a year ago. We will be returning, for sure.
Erin Saulog8 reviewsiTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
it was my 5 month old chichon’s first grooming experience and mara was INCREDIBLE! she is so knowledgeable, kind, and trustworthy🤍. ellie came out of the place looking amazing! will definitely be returning!
Jake Flosi5 reviewsiTotal number of Google reviews Jake has written across all businesses on Google Maps, not just this one.
Abby did a great job with our difficult German shepherd. Listened to all of our preferences and bonded with him quickly which made for a smooth process.
Price assessment: Great price
Services: Dog bathing and blow dry, Dog nail trimming
Response from the owner · a year ago
Thank you for the positive feedback!
Bri ann Rei3 reviewsiTotal number of Google reviews Bri has written across all businesses on Google Maps, not just this one.
I thought $25 for nail trim was extremely expensive! Took less than 10 mins. If cheaper, I would go back and on a regular schedule.
Response from the owner · a year ago
Sorry to hear you are unhappy with our price. We have our walk-in pricing listed on our website and our booking site, and we try to be as transparent as possible with our fees.
David Bolger5 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
My dog came home with severe razor burn, his paws are raw and bleeding. The groomer didn’t even mention it. This is careless and unacceptable. I won’t be back, and you shouldn’t risk your pet’s safety here either.
Debbie Mitchell10 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
The Dog Houze always provides great service. My lab always is squeaky clean and they were able to get her on the schedule off the waitlist in less than a week!
