SPAS · HAVERHILL, MA
The Delicate Rose logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%73+31.9Reliability 19%58+10.9Value 13%96+12Momentum 10%23+2.3Track record 9%28+2.5Accountability 6%90+5.6Experts Score= 65Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE

The Delicate Rose

Better than 65% of spas · #7 of 20

5.0★259 Google reviewsGoogle star rating as shown on Google Maps.
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yrs (avg 1.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

The Delicate Rose for massage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 2 Google reviews tagged “Massage”

★★★★★ Jasmine · 5 months ago

I’m so happy with the services they have provided here. I highly recommend this place to anyone. Bri, the injector, treated me with Dysport and my results are amazing! Erin, the Esthetician also provides the best hydrafacials!! They have many services to choose from

Great priceSculptra treatmentsIV therapyLip fillers
★★★★★ Dante · 6 months ago

My experience at Delicate Rose has been awesome, and I can honestly say it exceeded all my expectations. The atmosphere is always calm, clean, and incredibly welcoming. The staff is professional yet friendly and they take the time to understand my goals and explain the treatment options in a way that was easy to…

Great priceCoolSculpting treatmentsMassage

vs category

Blue = The, grey = spas average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (17 reviews)2024-Q2: 5.00★ (25 reviews)2024-Q3: 5.00★ (15 reviews)2024-Q4: 5.00★ (11 reviews)2025-Q1: 5.00★ (19 reviews)2025-Q2: 5.00★ (21 reviews)2025-Q3: 5.00★ (12 reviews)2025-Q4: 5.00★ (5 reviews)2026-Q1: 4.81★ (31 reviews)2026-Q2: 4.98★ (50 reviews)2026-Q3: 5.00★ (28 reviews)2026-Q4: 5.00★ (8 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 55%Reasonable 45%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%73+31.9Reliability 19%58+10.9Value 13%96+12Momentum 10%23+2.3Track record 9%28+2.5Accountability 6%90+5.6Experts Score= 65Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
73
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
58
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
96
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
23
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
28
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
90

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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