Analyzing 5,610,2705.6M ReviewsFor 15,36515.4K Experts
Customers frequently cite punctuality, professional conduct, and clear communication as strengths, noting that technicians often arrive on time and explain repairs thoroughly. Services typically include garage door opener replacements, spring repairs, and full door installations, with many reviewers mentioning accurate quotes and efficient work. However, some lower-rated experiences highlight issues with phone customer service, delayed delivery times for new doors, and isolated incidents involving property damage or aggressive driving.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 279 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Christian and Isaac were professional and courteous.”
“…e parts list that I needed to repair a double garage door upon a very rude greeting I explained the parts list asked for a quote then the rude gentlem…”
“They were very efficient and answered all my questions.”
“Cristian Listened to all my concerns was thorough, friendly and respectful plus he cleaned up after himself.”
“My family friend just had a service call this week and his property was damaged and basically said there is nothing they will do.”
“Cristian was highly customer-service oriented and I recommend using him and The Door Doctor.”
“The price for the service call was really reasonable.”
“I called to about getting a quote for our building.”
“They walked me through regular maintenance and how all the new features work.”
“Gary in sales was friendly and upfront and expedited the process and provided information for financing.”
praise complaint · found by our text analysis, Google review wording unchanged.
Christian and Isaac were professional and courteous. They were very efficient and answered all my questions. They were in and out in no time. And cleaned up everything.
My 13-year old underpowered garage door opener needed to be replaced. It failed earlier in the week and crashed down on my car! Not what you want to ever happen but the motors wear out and the older chain models are noisy and mine was sounding like a medieval drawbridge. I needed an upgrade. Cristian and The Door Doctor showed up early this morning and advised me to upgrade to a 1.25 HP belt-driven opener. The difference is incredible. This one is silent, smooth, and has a mobile app to control all the functions. Cristian was highly customer-service oriented and I recommend using him and The Door Doctor. He did an excellent job. Thank you.
Thank you John for the great review! We’re glad Cristian provided excellent service and you’re loving your opener. We appreciate your trust in The Door Doctor and your recommendation !
Cristian Listened to all my concerns was thorough, friendly and respectful plus he cleaned up after himself. Great job!
Thank you for the great review! We’re glad Cristian provided excellent service . We appreciate your business!
Cristian and Isaac were wonderful! They were on time, installation was clean and fast, and the new motor works great! They walked me through regular maintenance and how all the new features work. On top of all of this, they even played good music while they worked. Good vibes all around!
Ha! Thanks for the 5-Star Review Erin! Glad we were able to help and entertain you at the same time! We will pass this along to the guys for you.
Isaac and Christian were great
Thanks for the 5-Star Review Rona. We will pass this along to the guys for you.
I initially used door doctor to replace my garage door many years ago. I have had them service my door and replace my springs. All of the techs are very professional and do a great job! Cristian provided me with excellent service today! I highly recommend him and door doctor!
Thank you Karen, for continuing to use us all these years and for the nice review!
Cristian was a pleasure. He handed me his business card apon arrival and was very pleasant and helpful. He took care of my repair with perfection. I highly recommend him and his company to other homeowners.
Thanks for the 5-Star Review Ralph! We will pass this along to Cristian for you!
Cristian was excellent, he took his time to do what needed to be done and make sure it was correct. He informed me what I needed to know. Exceptional employee
Thanks for the 5-Star Review Ada! We will pass this along to Cristian for you!
Christian was amazing, super clean work!
Thanks for the 5-Star Review Christian! We will pass this along to Cristian for you!
they almost run me off the road today driving down the express lane. TELL YOUR DRIVERS TO DO BETTER. driving crazy with the company name is WILD.
We sincerely apologize for the experience you had on the road. This is not the standard of conduct we uphold and we will address this matter with our drivers immediately. Thank you for bringing this to our attention. We appreciate your feedback and are committed to ensuring safer practices in the future.
Analyzing 5,610,2705.6M ReviewsFor 15,36515.4K Experts