Google reviewers rate The Dust Devils 4.8 out of 5, noting that the owner responds to most feedback. Customers frequently praise the team’s punctuality, thorough attention to detail, and friendly communication, particularly regarding easy scheduling via text and fair pricing for deep cleans. However, several low-star reviews highlight issues with reliability, citing last-minute cancellations, inconsistent cleaning quality, and difficulty reaching customer service for rescheduling or billing disputes.
Google rating: 4.8 out of 5 from 199 reviews (90% five-star).
Reviews on this page: 199 Google reviews (155 with written comments, 3 with photos).
Owner responses: the business replied to 91% of reviews.
Most recent review: October 30, 2026.
Service: Post Construction Cleaning serving Indianapolis, Indiana.
Data from Google, last updated November 2, 2026.
Star ratings
199 Google reviews we collected
4.8of 5
5 stars17990%
4 stars126%
3 stars11%
2 stars21%
1 star53%
Praise vs complaints
Phrases our text analysis found in 155 written reviews
97%praise
Praise29397%
Complaints93%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results10033%
Staff & attitude5819%
Would recommend4816%
Speed & response4415%
Communication289%
Price & value134%
Honesty & trust114%
What customers talk about
We read 155 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The day of our cleaning Lexi and her team did an amazing job bringing our house back up to and far past what we expected.”
“She was very thorough, cool with my cats, efficient, and friendly.”
“Couldn’t be happier and we’re happy to recommend them highly.”
“I do not recommend as they are not reliable.”
“Theresa, the owner, is always so responsive, kind, and easy to communicate with, and their pricing is great.”
“Communication was great and we’re now moving into a monthly service.”
“Their prices are also fair for the level of work they do.”
“It’s clear that Dust Devils genuinely cares about their customers and the quality of their work.”
People customers mention
Hunter7 reviews
Kaytie4 reviews
Theresa3 reviews
Terry3 reviews
Melissa3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Caitlyn from The Dust Devils came out and cleaned for me. She did a great job! She was very thorough, cool with my cats, efficient, and friendly. Their prices are also fair for the level of work they do. Setting up the appointment was easy and I was able to choose to do it mostly text and their website after I submitted info online. I will definitely be going with them in the future!
Price assessment: Reasonable price
Price: $150–200
Services: Standard cleaning
Response from the owner · 2 days ago
Lisa, thanks so much for sharing your experience with others, and thanks for trusting us in your home. It's also so helpful to know what felt easy for booking, and we're glad to hear Caitlyn did a thorough job cleaning your home. We love when pets can be a part of our day, too. We look forward to future cleanings!
The Dust Devils
Tustworthy cleaning to simplify your life!
Routine Maintenance: weekly, biweekly, monthly.
One-Time: Deep cleaning, move-in/move-out cleaning
Serving Indy Metro, Carmel, Fishers, Greenwood, and more
K
Kord Scott1 reviewiTotal number of Google reviews Kord has written across all businesses on Google Maps, not just this one.
After much research my wife and I decided to give The Dust Devils a go since they’re local and my wife found their back story appealing. We’ve had several medical issues and the cleanliness of our house has dropped off significantly. Setup and scheduling was super simple with Theresa. The day of our cleaning Lexi and her team did an amazing job bringing our house back up to and far past what we expected. They even cleaned the shelves inside our refrigerator. Doing the tops of door frames, picture frames etc really surprised us and made the price of the deep clean well worth it, and our two cats seemed to be no worse for wear either, which speaks to how well the team handles pets. Communication was great and we’re now moving into a monthly service. Our experience has been awesome, and no extended contract like the national chains require. Couldn’t be happier and we’re happy to recommend them highly.
Price assessment: Great price
Price: $500+
Services: Deep clean
Response from the owner · a week ago
Thanks so much for sharing your experience, Scott! Our team really enjoyed cleaning for you. We're so glad we could give your home a nice reset with a deep clean, and we're looking forward to routine monthly cleanings!
The Dust Devils
Tustworthy cleaning to simplify your life!
Routine Maintenance: weekly, biweekly, monthly.
One-Time: Deep cleaning, move-in/move-out cleaning
Serving Indy Metro, Carmel, Fishers, Greenwood, and more
B
Bailey Salsbery8 reviewsiTotal number of Google reviews Bailey has written across all businesses on Google Maps, not just this one.
I booked a deep clean before leaving for my honeymoon so I could come home to a clean house, and The Dust Devils did not disappoint! I was initially drawn to them because they mentioned their experience handling older and historic homes in Irvington, and I can absolutely say they treated my home with care and attention to detail.
Theresa was so sweet throughout all of our communication, and the crew that came out did an amazing job. Who knew crisp vacuum lines and a pristine fridge and microwave would get me this geeked out?! 😂
Services: Deep clean
Response from the owner · 2 weeks ago
Congratulations on your wedding! What a perfect reason for a deep clean, and we’re so glad you came home to a fresh, clean house after your honeymoon.
Thank you so much for trusting us with your home. Older and historic homes in Irvington have so much character, and we love caring for them the way they deserve. And we fully support getting geeked out over crisp vacuum lines and a spotless fridge. Our crew will love hearing this (they feel the same way)!
Wishing you both a wonderful start to married life. We’d love to help keep your home feeling this good anytime.
The Dust Devils
Trustworthy cleaning to simplify your life!
Serving Indy Metro, Carmel, Fishers, Greenwood and more
D
Donna Wells5 reviewsiTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
I was so impressed with the thoroughness and attention to detail. Caitlyn was pleasant and professional. We have already asked for another opportunity to have our home cleaned.
Thank you, Dust Devils!
Response from the owner · 2 weeks ago
Thank you so much for taking a moment to leave a review, Donna! We’re really happy to hear you were impressed with Caitlyn's attention to detail. She takes real pride in her work.
Thanks again for choosing The Dust Devils for your home cleaning needs!
The Dust Devils
Trustworthy cleaning to simplify your life!
Serving Indy Metro, Carmel, Fishers, Greenwood and more
A
Amanda JenningsLocal Guide · 11 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
I absolutely love Dust Devils and would highly recommend them! Theresa, the owner, is always so responsive, kind, and easy to communicate with, and their pricing is great.
Ronda is my cleaner, and she is wonderful. She is always on time, works incredibly hard, and consistently goes the extra mile. What I appreciate most is that she remembers my preferences and the little things that matter to me, which makes having someone clean my home feel easy and comfortable.
It’s clear that Dust Devils genuinely cares about their customers and the quality of their work. I’m so happy I found them and wouldn’t hesitate to recommend them to anyone looking for a reliable, hardworking, and caring cleaning service!
Price assessment: Great price
Services: Standard cleaning, Deep clean
Response from the owner · 2 weeks ago
Amanda, thank you so much for this kind review!
I'm so happy to hear how much you love working with Ronda. Remembering the little things that matter to each client is exactly what we want our house cleaning service to feel like, and she does it beautifully.
It’s always a pleasure working with you, and we’re so glad you found The Dust Devils. We’re grateful to be your recurring home cleaning team.
The Dust Devils
Trustworthy cleaning to simplify your life!
Serving Indy Metro, Carmel, Fishers, Greenwood and more
D
Delaney Canavan6 reviewsiTotal number of Google reviews Delaney has written across all businesses on Google Maps, not just this one.
This was such a great service to use before moving into my new place! Aaron was so nice and reliable while I left for work. 10/10 would recommend and use in the future!
Price assessment: Reasonable price
Services: Moving-related cleaning
Response from the owner · a month ago
Thank you so much for the kind words! We're so glad we could help make your move-in a little easier! Aaron will be so happy to know his reliability stood out. Congrats on the new place, and we'd love to help again anytime!
The Dust Devils
Trustworthy cleaning to simplify your life!
Serving Indy Metro, Carmel, Fishers, Greenwood and more
S
Sonika Shukla8 reviewsiTotal number of Google reviews Sonika has written across all businesses on Google Maps, not just this one.
We have a regular cleaning schedule with dust devils and our tech is Caitlyn . She is incredibly meticulous, reliable, and leaves our home looking pristine every single time. She is also always professional and punctual. I highly recommend her to anyone looking for a trustworthy and thorough professional!
Price assessment: Reasonable price
Price: $250–300
Services: Standard cleaning
Response from the owner · 2 months ago
Caitlyn does such a great job! Thank you for taking the time to share your experience, Sonika!
The Dust Devils
Tustworthy cleaning to simplify your life!
Serving Indy Metro, Carmel, Fishers, Greenwood, and more
K
Kendra Daily2 reviewsiTotal number of Google reviews Kendra has written across all businesses on Google Maps, not just this one.
Lexi did a great job. She was efficient and thorough. She was pleasant to talk to and I would hire again.
Price assessment: Great price
Response from the owner · 3 months ago
Kendra, thanks so much for taking the time to share! Lexi takes a lot of pride in her work. I'm glad we were able to give you a great cleaning sevice at a price that felt right. We look forwad to helping you in the future!
The Dust Devils
Tustworthy cleaning to simplify your life!
Serving Indy Metro, Carmel, Fishers & Greenwood, and more
K
Kate Dobson6 reviewsiTotal number of Google reviews Kate has written across all businesses on Google Maps, not just this one.
My mom was moving back into her home after a respite at a senior living place and was unable to give her home the deep clean it needed and my time to organize a cleaning for her was short, so I contacted 3 places and Theresa at the Dust Devils got back to me immediately. She made it very easy. The team was kind, nonjudgmental, professional, and did an excellent job! We will absolutely continue to use them for any future cleaning needs.
Price assessment: Great price
Price: $250–300
Services: Standard cleaning, Moving-related cleaning, Deep clean
Response from the owner · 3 months ago
Kate, thank you SO much for trusting The Dust Devils to help with your mom's home during such an important time. We hope she's able to relax and enjoy being back home!
The Dust Devils
Tustworthy cleaning to simplify your life!
Serving Indy Metro, Carmel, Fishers & Greenwood, and more
C
Charlee Alexeev4 reviewsiTotal number of Google reviews Charlee has written across all businesses on Google Maps, not just this one.
We just had our first clean, and Lexi did a great job! She was thorough, but also efficient and communicated with me before and after she cleaned. It feels so great to have a clean house! I also appreciate the text communication with reminders and easy online payment system. We just setup a recurring monthly clean!
Price assessment: Reasonable price
Services: Standard cleaning
Response from the owner · 3 months ago
Thanks so much for your feedback and support, Charlee! We're thrilled you had a great experience with Lexi and The Dust Devils :)
We're honored to be your trusted home cleaning company!
