Google reviewers rate The Elegant Pooch 4.9 out of 5 based on 1204 reviews, frequently praising the facility's punctuality, professional grooming results, and availability of boarding services with regular updates. Customers often highlight the staff's friendliness and ability to handle difficult pets, while noting reasonable pricing for full grooms. However, recurring criticisms in lower-rated reviews include scheduling communication failures, billing discrepancies, and instances where specific grooming instructions were not followed.
Google rating: 4.9 out of 5 from 1,204 reviews (96% five-star).
Reviews on this page: 1,204 Google reviews (842 with written comments, 156 with photos).
Owner responses: the business replied to 1% of reviews.
Most recent review: October 23, 2026.
Service: Pet Boarding Facility serving Lansing, Michigan.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
1,204 reviews on Google
5★1,152
4★36
3★7
2★1
1★8
Reviews from Google, shown as published (original wording, unedited).
R
resmithjr123Local Guide · 59 reviews
★★★★★
Heard about The Elegant Pooch from a friend. We've been pleased with their grooming and boarding services for our small dog for years now. Just picked our dog up again today and he seemed very happy. We also like that we can call and get updates on how our dog is doing during the boarding stays. Very friendly, helpful, nice and professional demeamored staff and groomers.
I took my long, thick haired Persian cat to The Elegant Pooch for a fur trim, ear cleaning, sanitary shave and nail trim. The pet stylist was Haidyn, and she did an awesome job! I have finally found a professional that knows how to care and handle cats.
